Victoria Hyundai

Poor customer service in the service department I attempted to make a service appointment with the Victoria dealership and was told that the service advisors were busy and that they would return my I attempted to make a service appointment with the Victoria dealership and was told that the service advisors were busy and that they would return my call. I made the call at 11am and never received a return call at all the rest of the day. I followed-up with the online chat to address the issue and the chat attendant filled out another online service request. There was no acknowledgement nor apology for the lack of follow through by the dealership. It was as if nothing ever happened. Several months ago, I made an online parts inquiry through the chat line and was assured that the dealership's parts department would contact me. I never received the call. Customer service at the this dealership's service department is extremely disappointing. We purchased two vehicles from this dealership; will not be buying a Hyundai again. More

2011 Elantra Touring I contacted Victoria Hyundai about this specific car, having noticed it on the website. From the initial greeting over the internet on Wednesday by I contacted Victoria Hyundai about this specific car, having noticed it on the website. From the initial greeting over the internet on Wednesday by Marlo and Andrew through to the handshake with Andrew and Jody on Thursday and working with Andrew, Bruce and Indy closing the deal and taking delivery of our new car today, the folks at Victoria Hyundai have been great, professional, accommodating and low-pressure. Been one of the best car-buying experiences I've ever had. If our experience with their service department is as good as our sales experience has been, they'll have made a loyal customer of me. More

My new Veloster! I came into the dealership without a clue what I wanted. Brianna made my first car buying experience exciting and stress free. She was more than happy I came into the dealership without a clue what I wanted. Brianna made my first car buying experience exciting and stress free. She was more than happy to be there for whatever I needed and went above and beyond my expectation!! Thank you so much Brianna!! xox Bruce was amazing at explaining all my warranty options, was extremely helpful and was able to find me a plan I was comfortable with!! Thanks Bruce!! More

Got my very first new car!!!! Hyundai elantra gl 2015 yahhh Cole and Andrew is awesome they made me feel very welcome awesome customer service they made sure I get the car I wanted help me out alot I really rec Cole and Andrew is awesome they made me feel very welcome awesome customer service they made sure I get the car I wanted help me out alot I really recommend them ... Victoria Hyundai is where is at !!! Come check them out and get the car you want !! More

Best place Adam was great help and easy going so it made my time finding the right car easy! I would recommend him very much! Victoria hyundai is the place for a Adam was great help and easy going so it made my time finding the right car easy! I would recommend him very much! Victoria hyundai is the place for a great car at a low price! More

Purchase of used car Good service, friendly and knowledgeable. Bruce sent me and extra key and fob, thank-you. The car is great, very clean and good on gas. Good service, friendly and knowledgeable. Bruce sent me and extra key and fob, thank-you. The car is great, very clean and good on gas. More

My First NEW car Excellent, friendly service from everyone! Almost all of my family members have bought a car from Victoria Hyundai and we are all very happy with our Excellent, friendly service from everyone! Almost all of my family members have bought a car from Victoria Hyundai and we are all very happy with our purchases! Thanks Andrew! More

Bought my first car! Indy, Brianna, and Steve were all extremely helpful and personable. Brianna was very patient and courteous in answering all my questions, and really m Indy, Brianna, and Steve were all extremely helpful and personable. Brianna was very patient and courteous in answering all my questions, and really made the effort to make me feel comfortable. Indy was open to discussion/negotiation, and was a very funny guy! Overall, everyone at the dealership was friendly and it was a great first experience! More

Awesome Dealership Special thanks to Andrew and staff for getting me into my first Genesis. Very professional, efficient staff made my experience stress free along with Special thanks to Andrew and staff for getting me into my first Genesis. Very professional, efficient staff made my experience stress free along with no effort on my part. I will forever now be a loyal Hyundai customer and would recommend this dealership and quality of cars to anyone. Thank you again. More

Excellent place to get a great car! We wanted to thank Andrew Hubbard and everyone at Hyundai Victoria for helping us decide on which vehicle to purchase for my husband and I. It was a We wanted to thank Andrew Hubbard and everyone at Hyundai Victoria for helping us decide on which vehicle to purchase for my husband and I. It was a tough decision but the Hyundai XL was the final decision and I have been happy about it ever since. Thanks to Andrew and the team for listening to me and providing me with the information we needed to make the best decision. It was a wonderful experience and if we are looking for a second car we know where we will go. Thanks again Andrew! From Tracey and Bill. More