
Victoria Hyundai
Victoria, BC
Filter Reviews by Keyword
By Type
Showing 723 reviews
Exceptional service!!! From the moment l walked through the door... the staff went the extra mile to ensure my car was taken care of, l was able to maintain my hectic schedu From the moment l walked through the door... the staff went the extra mile to ensure my car was taken care of, l was able to maintain my hectic schedule with the use of their shuttle and all of my outstanding concerns were addressed and taken care of beyond my expectations. Highly recommended, l have purchased 4 vehicles from them and do not plan on shopping anywhere else. More
Service department is thorough and no pressure :) As a woman who doesn't know much about cars , I find most service shops talk down to me. Not here though. They were accommodating to my schedule an As a woman who doesn't know much about cars , I find most service shops talk down to me. Not here though. They were accommodating to my schedule and had me smiling with their friendly attitudes. More
Amazing staff! Very friendly and eager to help and pleasr Victoria Hyundai is full of an amazing staff, all are incredibly friendly and very eager to help with any questions. Everyone I dealt with was incredi Victoria Hyundai is full of an amazing staff, all are incredibly friendly and very eager to help with any questions. Everyone I dealt with was incredibly knowledgable and helped me into what I wanted to drive. More
Horrible customer service I have bought three new cars at dealership s and Victoria Hyundai has been the worst. I had a heating seat problem. I went to then telling them abou I have bought three new cars at dealership s and Victoria Hyundai has been the worst. I had a heating seat problem. I went to then telling them about my seat heating being to high and just shuts off. I also gently wanted to tell them about customer service. Well they come back and tell me it's normal that the heating is supposed to shut off . Listen I've had many vehicles including this one and No that's not how it works but that they would put it under warranty and to help me out do it anyway. I'm a woman but I'm not stupid.....I smiled and let that fix be done, but I'm never coming back. As far as I'm concerned, Nissan Victoria has the best customer service. I know three other people who feel the same way about Hyundai service, and they won't be back either. This is a small town and word dies get around. More
Above & Beyond! Steve and Jody at Victoria Hyundai turned what could have been a difficult situation into a positive experience. My vehicle was brought in to have rec Steve and Jody at Victoria Hyundai turned what could have been a difficult situation into a positive experience. My vehicle was brought in to have recall work done on the door handles. After I had returned home from dropping my vehicle off it was discovered that the wrong part had been ordered for the work. Rather than have me go back to Hyundai to collect my vehicle, and then return a few days later when the correct part was in, a rental car was provided to me. Very helpful! Fantastic service! Thank you, Suzanne More
Bloody awesome! They were so quick and accurate on their sale to our new vehicle. It was a good experience and we recommend Victoria Hyundai to everyone. They were so quick and accurate on their sale to our new vehicle. It was a good experience and we recommend Victoria Hyundai to everyone. More
Wonderful salesperson! Jay was a wonderful salesperson in that he didn't pressure me one bit. He listened to what I wanted, showed me options, was polite and extremely know Jay was a wonderful salesperson in that he didn't pressure me one bit. He listened to what I wanted, showed me options, was polite and extremely knowledgeable. The one thing that stands out is Jay's personality and sales skills. I HATE being pressured; I know what I want and Jay listened and never once pressured me for anything but what I asked about. He respected my wishes. My husband and I were very impressed with this young man. Thanks Jay for the remarkable experience while looking for cars. More
Welcoming atmosphere and understanding staff . I have given this rating because even though it took me one month to arrange the funds they still booked the car for me and did not mind the wait.Grea I have given this rating because even though it took me one month to arrange the funds they still booked the car for me and did not mind the wait.Great deals and excellent customer service by Akshay Kumar. More
service Great service. I like the detailed report, well explained. Employees were friendly and knowledgable. Courtesy ride home and back was timely and ple Great service. I like the detailed report, well explained. Employees were friendly and knowledgable. Courtesy ride home and back was timely and pleasant. Good explanation of what is needed at next service. More
Good Deal, Good People I recommend putting Victoria Hyundai on the top of your list of places to visit when considering purchasing a vehicle. Watch for Karl Lehman, he won' I recommend putting Victoria Hyundai on the top of your list of places to visit when considering purchasing a vehicle. Watch for Karl Lehman, he won't steer you wrong. Karl is keen, attentive and gives good advice. He found the right vehicle for us and got us a good deal. I appreciate the efforts of the whole team Karl has working with him, particularly Indy Brar and Jody Dick. More