Victoria Hyundai | Page 27

recommended vehicle service for 2016 Tucson We bought our new vehicle November 2015, and this is the first time I have felt the dealership heard me, and answered my long standing questions. Tha We bought our new vehicle November 2015, and this is the first time I have felt the dealership heard me, and answered my long standing questions. Thank you Steve. I commend your service. I would deal with you again, as you seem trustworthy and knowledgeable. So long as people like Steve are there, I would recommend the service centre. The others I dealt with were not professional, in my opinion. Shawn Sheridan was the sales person we purchased the car from. He told me things that were untrue; ie. telling me they did not have the colour I was interested in, also that the new vehicles were driven to the dealership from the place they were made, and that is why the mileage was higher. It was a horrible experience for me. I felt he wanted to make a quick sale and did not have our experience in his best interest. Jody Dick failed to give us all the info before he gave us the papers to sign, and told us just before we signed. We felt we had already gone to far to turn back, so we just signed. In dealing with these two Hyundai reps, I felt taken advantage of. Very negative experience in buying my first new vehicle. Therefore, I would not recommend the sales department of this dealership. The other two service people, Vance Bergen and Simon Burton, are no longer at the dealership. They did not seem to know the product. More

Awesome!! I am loving my new 2016 Hyundai Accent...I was needing something smaller and they had exactly what I was looking for. Thank you to the staff that help I am loving my new 2016 Hyundai Accent...I was needing something smaller and they had exactly what I was looking for. Thank you to the staff that helped me out ...you guys are awesome!! More

Remarkable Customer Servive As I a new to Victoria, I had no idea what to expect when I booked a service appointment for my 2015 Genesis. It is a low mileage vehicle and had been As I a new to Victoria, I had no idea what to expect when I booked a service appointment for my 2015 Genesis. It is a low mileage vehicle and had been serviced by the dealership [on the mainland] where I leased it. When I arrived for my appointment I gave the Service Advisor, Steve Bullock, the service history, so that he would know what had previously been done. Steve's response was that previous service had been done somewhat earlier than necessary and that the next service date should be sometime in October. He made the appointment for me and that was all... This is the first time I have every been told by an automobile service agent that work was not necessary OR too early. Thanks Steve. I appreciate your honesty and will be back in October. More

Excellent ! Had a really great experience with everyone and the process at Hyundai and I'm so happy I bought my car there! They were able to get me exactly what I Had a really great experience with everyone and the process at Hyundai and I'm so happy I bought my car there! They were able to get me exactly what I wanted. More

As usual excellent service Just bought my new 2016 Santa Fe and went in to get the protection package to it. As usual they were courteous and efficient. They forgot to come and Just bought my new 2016 Santa Fe and went in to get the protection package to it. As usual they were courteous and efficient. They forgot to come and pick me back up with the shuffle in a heartbeat they told me to hop in a cab and they paid for it! Amazing service! More

Service Review Had my 2016 Tucson serviced yesterday and dealt with Steve Bullock. Steve didn't try to oversell or undersell me in regards to what I needed done on Had my 2016 Tucson serviced yesterday and dealt with Steve Bullock. Steve didn't try to oversell or undersell me in regards to what I needed done on the car and have sound advice in regards to what I would need. The work was done quickly and was completed ahead of schedule. Overall I had an excellent experience at Vuctoria Hyundai. More

Wonderful Service We appreciate all the care taken to make servicing our car a great experience. Working around our schedule was so helpful. Shuttle service was wonder We appreciate all the care taken to make servicing our car a great experience. Working around our schedule was so helpful. Shuttle service was wonderful too. Thank you!! More

Manufacturer's recall was easy to book, and went seamlessly. Top flight in all respects: booking, accommodation, efficiency and friendliness. Everyone was engaged, helpful and able . I am inclined to return to t Top flight in all respects: booking, accommodation, efficiency and friendliness. Everyone was engaged, helpful and able . I am inclined to return to this service centre in the future, More

First time buying a Hyundai vehicle We were very impressed from start to finish of our recent new car buying experience at Victoria Hyundai. Each person we dealt with was professional, k We were very impressed from start to finish of our recent new car buying experience at Victoria Hyundai. Each person we dealt with was professional, knowledgeable and friendly. We certainly recommend this dealership to anyone looking for a new vehicle. More

Excellent Service; Knowledgeable Staff; Friendly/Courteous S For the past 5 years I have purchased vehicles from and had my vehicles serviced at Victoria Hyundai. I have found the Sales and Service staff to be For the past 5 years I have purchased vehicles from and had my vehicles serviced at Victoria Hyundai. I have found the Sales and Service staff to be knowledgeable, friendly and professional. The pricing of their vehicles have been very reasonable. The cost of servicing my vehicles are well within the community standard and most important the service rep always makes me aware of what servicing is required for my vehicle. So, overall from the Sales Rep Corey (Asst Service Mgr.) to the Service Manager Jody I have always been treated with respect and help. More