
Victoria Hyundai
Victoria, BC
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Remarkable Customer Servive As I a new to Victoria, I had no idea what to expect when I booked a service appointment for my 2015 Genesis. It is a low mileage vehicle and had been As I a new to Victoria, I had no idea what to expect when I booked a service appointment for my 2015 Genesis. It is a low mileage vehicle and had been serviced by the dealership [on the mainland] where I leased it. When I arrived for my appointment I gave the Service Advisor, Steve Bullock, the service history, so that he would know what had previously been done. Steve's response was that previous service had been done somewhat earlier than necessary and that the next service date should be sometime in October. He made the appointment for me and that was all... This is the first time I have every been told by an automobile service agent that work was not necessary OR too early. Thanks Steve. I appreciate your honesty and will be back in October. More
Excellent ! Had a really great experience with everyone and the process at Hyundai and I'm so happy I bought my car there! They were able to get me exactly what I Had a really great experience with everyone and the process at Hyundai and I'm so happy I bought my car there! They were able to get me exactly what I wanted. More
As usual excellent service Just bought my new 2016 Santa Fe and went in to get the protection package to it. As usual they were courteous and efficient. They forgot to come and Just bought my new 2016 Santa Fe and went in to get the protection package to it. As usual they were courteous and efficient. They forgot to come and pick me back up with the shuffle in a heartbeat they told me to hop in a cab and they paid for it! Amazing service! More
Service Review Had my 2016 Tucson serviced yesterday and dealt with Steve Bullock. Steve didn't try to oversell or undersell me in regards to what I needed done on Had my 2016 Tucson serviced yesterday and dealt with Steve Bullock. Steve didn't try to oversell or undersell me in regards to what I needed done on the car and have sound advice in regards to what I would need. The work was done quickly and was completed ahead of schedule. Overall I had an excellent experience at Vuctoria Hyundai. More
Wonderful Service We appreciate all the care taken to make servicing our car a great experience. Working around our schedule was so helpful. Shuttle service was wonder We appreciate all the care taken to make servicing our car a great experience. Working around our schedule was so helpful. Shuttle service was wonderful too. Thank you!! More
Manufacturer's recall was easy to book, and went seamlessly. Top flight in all respects: booking, accommodation, efficiency and friendliness. Everyone was engaged, helpful and able . I am inclined to return to t Top flight in all respects: booking, accommodation, efficiency and friendliness. Everyone was engaged, helpful and able . I am inclined to return to this service centre in the future, More
First time buying a Hyundai vehicle We were very impressed from start to finish of our recent new car buying experience at Victoria Hyundai. Each person we dealt with was professional, k We were very impressed from start to finish of our recent new car buying experience at Victoria Hyundai. Each person we dealt with was professional, knowledgeable and friendly. We certainly recommend this dealership to anyone looking for a new vehicle. More
Excellent Service; Knowledgeable Staff; Friendly/Courteous S For the past 5 years I have purchased vehicles from and had my vehicles serviced at Victoria Hyundai. I have found the Sales and Service staff to be For the past 5 years I have purchased vehicles from and had my vehicles serviced at Victoria Hyundai. I have found the Sales and Service staff to be knowledgeable, friendly and professional. The pricing of their vehicles have been very reasonable. The cost of servicing my vehicles are well within the community standard and most important the service rep always makes me aware of what servicing is required for my vehicle. So, overall from the Sales Rep Corey (Asst Service Mgr.) to the Service Manager Jody I have always been treated with respect and help. More
Excellent Service We brought our vehicle in for an oil change and a complete inspection before a long road trip. We couldn't be happier with the service we received. We We brought our vehicle in for an oil change and a complete inspection before a long road trip. We couldn't be happier with the service we received. We recommend Victoria Hyundai to anyone who asks! More
Great experience This is the second vehicle we've purchased from this dealership and our third Hyundai. Our experience this time around with Jay was a very positive on This is the second vehicle we've purchased from this dealership and our third Hyundai. Our experience this time around with Jay was a very positive one. He was very personable, honest, straight forward and knew the product well. We were really impressed as to how the team worked to pull together what we were ultimately looking for and were willing to make it financially feasible for us to walk away with a new Tuscon. Thanks to everyone as Victoria Hyundai. More