Victoria Hyundai

they worked with me, much appreciated. nice guys and a fair deal, they helped me with my decision and were accommodating on my specific requirements. Lance was very helpful. thanks guys nice guys and a fair deal, they helped me with my decision and were accommodating on my specific requirements. Lance was very helpful. thanks guys More

Excellent Service and Friendly staff I would like to thank all at Hyundai and personally Karl Lehman for having been so wonderful and helpful. The time you dedicated to finding the perfec I would like to thank all at Hyundai and personally Karl Lehman for having been so wonderful and helpful. The time you dedicated to finding the perfect option for me (considering I am a student on tight international budgets and with a young child whose safety was my first concern). It was not just selling any car which would be good for sales but to try and find the perfect fit within my budget, trying to stretch the options as much as possible. It made me feel comfortable telling you all openly how my financial situation would be and what I was expecting. You all did try to do the best for me for sure. I would also appreciate the fact that, during my visit to your dealership twice you guys made all the effort and went out of your ways to drop me all the way to Sooke (since I had run late for my daughter's day care) Basically, I liked the fact regardless of budgets and requirements, every customer is given equal importance and assistance and made to feel comfortable as well as given complete information of vehicle's pros as well as cons so its easy for the customer to make a choice. Keep up the good work you all are doing and I must say service at Hyundai rocks!!!! :)" More

Didn't purchase but iinjoyed the experience. Lance and I had a good experience in my purchasing of a new SUV. Lance was knowledgeable and most important to me, fun to deal with..Although I didn't Lance and I had a good experience in my purchasing of a new SUV. Lance was knowledgeable and most important to me, fun to deal with..Although I didn't buy a Hyundai because I fell in love with another make Lance made it very difficult to say no to the Hyundai.If your interested in a Hyundai I strongly recommend you deal with Lance,HE MAKES BUYING A CAR FUN. More

Hyundai santa fe sport awd lance was a pleasure to work with. Very informed, and made the Hyundai experience very easy. I would recommend Lance highly. Thanks again for a gre lance was a pleasure to work with. Very informed, and made the Hyundai experience very easy. I would recommend Lance highly. Thanks again for a great time. More

A great experience from start to finish We were immediately greeted at the front and were introduced to Mason Klein. He was friendly and great to work with throughout he process. As we had We were immediately greeted at the front and were introduced to Mason Klein. He was friendly and great to work with throughout he process. As we hadn't purchased a new vehicle in nearly a decade, he was patient and thoroughly answered all of our questions and was always punctual and followed up on our requests. He identified what our family's needs were in buying a new vehicle and assisted us in finding the right one. We are proud new owners of 2017 Hyundai Sante Fe!! More

Terrible service for the second time, not anymore! Terrible service and tried to force additional maintenance for my car while the manufacturer do not even recommend it. This is the second time, but it Terrible service and tried to force additional maintenance for my car while the manufacturer do not even recommend it. This is the second time, but it will not happen again, I will not go back to this place and will not recommend it and even will discourage to go there. Here is the second experience on Nov 26th 2016: They asked for us to come back by 2:30pm to pick up the car, the car was outside so probably the maintenance was done. However, they made us wait for more than 45 minutes trying to figure out what happened to the car. We had to step out after 40mn to ask them what was happening because they were not providing information of course. They even lied to our face by making up the story that my car was probably "on the road test" until we pointed it out parked outside right in front of them! It is the second time this is happening and first time it was with me alone, so this is not a question of person, it is just a terrible service. I'm highly disappointed and will file a complaint with Hyundai corporate, I wonder what kind of training these people receive. This is unacceptable. More

Great experience! Lance was awesome. He made sure I was informed and made the car buying experience easy. Thanks Lance!! Bruce in finance was also extremely helpful an Lance was awesome. He made sure I was informed and made the car buying experience easy. Thanks Lance!! Bruce in finance was also extremely helpful and informative. More

Great Buying Experience Just a quick note to say thanks to Jay, Brianna and the gang at Victoria Hyundai for making my buying experience very enjoyable! The internal/externa Just a quick note to say thanks to Jay, Brianna and the gang at Victoria Hyundai for making my buying experience very enjoyable! The internal/external colour choices I chose meant I had to order from the factory, which involved a longer wait, but I got exactly what I ordered, and I'm very pleased with the result. Jay was great to deal with, and Brianna made the (potentially) tedious paperwork as smooth and efficient as possible. The foosball table is a great way to distract my 11-year old, who kept me company as we picked up the car :-)! Overall very happy, and would highly recommend this dealer and its staff--thank you. More

Above and Beyond Service Victoria Hyundai was recommended to me by my mother when I was looking for a used car because they treated her very well there when she bought her Tus Victoria Hyundai was recommended to me by my mother when I was looking for a used car because they treated her very well there when she bought her Tuscon. I was actually at a used car lot in the Westshore, but the selection was poor and what they did have in stock was way overpriced, so we phoned Victoria Hyundai from there and told them what I was looking for in a car and they said they had one they would have ready for me to test drive once I got down there. It turned out that the car was exactly what I was looking for and the price was more than fair. Once we had agreed on a price they took care of everything and had me in the car to take home in a timely fashion. Probably the most impressive thing was after I had purchased the vehicle, the car still needed to be detailed and serviced, but I live and work in the Westshore and it was not convenient for me to be able to take it in during the week, but Lance suggested that he bring his personal vehicle out to my place of work and picked up my vehicle and dropped it off before I was done. In my opinion this was way above and beyond regular customer service, especially since I had already purchased the vehicle. In the future, I would recommend Victoria Hyundai to anyone looking for a new or used vehicle. More

2016 Hyundai Tuscon Premium Purchased our vehicle a few weeks ago now. We love it and all the features it provides. Such a smooth ride and the price was right! Both Karl and Bria Purchased our vehicle a few weeks ago now. We love it and all the features it provides. Such a smooth ride and the price was right! Both Karl and Brianna were awesome to deal with. They were very nice and very helpful. Thanks so much! :) More