
Victoria Hyundai
Victoria, BC
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Caring! I saw a post from a group I'm in that the admin staff was presented a car for all her generosity and the amazing work she does in the community. Seein I saw a post from a group I'm in that the admin staff was presented a car for all her generosity and the amazing work she does in the community. Seeing that has wanted me to go to hyundai when I purchase my car. Keep up the amazing work! More
Above and beyond Regarding Stephen Bulluck I wanted to thank you, for what you did with my Hyundai Santa Fe, I would not have been able to use my SUV, if you hadn' Regarding Stephen Bulluck I wanted to thank you, for what you did with my Hyundai Santa Fe, I would not have been able to use my SUV, if you hadn't helped. I found out that you arranged for the dealership to finance my repairs, your kindness and generosity has left me speechless. The only thing I can say is "Thank you so much"!!! More
Supportive, helpful, and personable After having my car written off due to a pretty bad accident, I wasn't looking forward to the headache of buying (another!) new car. I had previously After having my car written off due to a pretty bad accident, I wasn't looking forward to the headache of buying (another!) new car. I had previously owned an Elantra GT and really liked it, so after shopping around a bit (and feeling frustrated and hopeless about our situation), we decided to go back to Hyundai. We were immediately met with friendly smiles and genuine concern for my accident. Everyone was super friendly and easy to talk to about our financial situation and needs in a new vehicle. I never felt pressured to make a decision, and felt as though each person we dealt with (Jay in particular! - our Salesman) wanted us to find the exact right vehicle for what we need. In addition to the attentive and friendly service, I found everyone to be extremely enjoyable to talk to - I always appreciate some humor and real conversation in these types of situations. I can't speak highly enough of my recent purchase with Victoria Hyundai - and of course I am in love with my new Tuscon! More
I was ecstatic with the friendly welcome at Hyundai I am very happy with my employee Karl for helping me choose my new ride! Very courteous,friendly and speedy results! Thank you so much! I am very happy with my employee Karl for helping me choose my new ride! Very courteous,friendly and speedy results! Thank you so much! More
Pragmatic, friendly and Efficient This place was awesome. I had been to a couple dealerships and this one was by far the best. The employees really went out of their way to accommoda This place was awesome. I had been to a couple dealerships and this one was by far the best. The employees really went out of their way to accommodate me and make sure I was 100% happy with everything. They made the process super strait forward and painless. They explained everything clearly to me and made sure I had all the information I needed. I wouldn't go anywhere else. These guys are the best, Thanks Cole, Bruce, Tom, and Lance! More
Friendly and Professional Everyone we encountered while shopping for a car from Josh the salesperson, to Bruce in finance were friendly and professional. Everything was explain Everyone we encountered while shopping for a car from Josh the salesperson, to Bruce in finance were friendly and professional. Everything was explained and we got a great deal on a 2016 Hyundai. Great teamwork! More
2017 Tuscon Great guy and a pleasure to work with. Held our hand through a few hiccups but all around a good experience and I am very happy with my vehicle. Great guy and a pleasure to work with. Held our hand through a few hiccups but all around a good experience and I am very happy with my vehicle. More
A New Standard for Auto Dealers in Victoria Wow, this dealership is under new management and it really shows all around. I've recently purchased my 4th vehicle from this dealership (1 used, 3 Wow, this dealership is under new management and it really shows all around. I've recently purchased my 4th vehicle from this dealership (1 used, 3 new, '06 Tiburon, '10 Gen Coupe, '12 Tuscan and now a new '17 Tuscan) and to be honest the first purchase was purely because of the product i was getting, but each subsequent visit I've seen huge changes in the quality of customer service and care, our latest purchase of a new Tuscan has completely shattered the standards i have come to expect when shopping for a new vehicle. Jody Dick i greatly appreciated your no pressure sales technique when you were in sales and as the new Dealer Principal i can see you have instilled your standards throughout the dealership, Bruce Blake as Finance Director was extremely knowledgeable and understanding of our budget and broke everything down so it was clear and understandable (that parts been a first for me). Tom Keeling in Sales has great customer skills and listened to us before talking unlike ALOT of other dealerships we've been to. As a Hyundai customer for years, I've seen the service department go through its cycles but Glenn Friend has always been there and i trust his judgement. So if you're shopping around looking for a vehicle please add them to your list of stops and you won't be disappointed More
Purchase of Sonata Lance was professional, friendly, courteous and helpful. I found the car I wanted at a very acceptable price. I am very happy with the Sonata and reco Lance was professional, friendly, courteous and helpful. I found the car I wanted at a very acceptable price. I am very happy with the Sonata and recommend Lance for your your next car purchase. More
Doing Somersaults to please a client We knew that we wanted to buy a Hyundai, because we already owned one and we were satisfied with our Santa Fe. When we entered Hyundai Victoria, we w We knew that we wanted to buy a Hyundai, because we already owned one and we were satisfied with our Santa Fe. When we entered Hyundai Victoria, we were met with smiling faces and I couldn't help but notice how shiny the floors were. It looked like Christmas with all kinds of shiny, beautiful vehicles. I couldn't help but, think of presents! We were introduced to Mason and he was welcoming with a great smile. Outside of a few computer glitches, and a few moves from one desk to another, Mason was able to get out of us what kind of vehicle we were looking for, and in what price range. He presented himself in a professional manner, and he was thoughtful and considerate. We discussed and found the car that we were looking for. The price range was what we felt that we could handle. So some lose ends had to be dealt with.... we didn't have to be financed... so a discussion with a representative around the completion of the sale, and obtaining insurance put a beautiful black Santa Fe in our hands.... And through this all Mason waited patiently, gathered up the vehicle for us and put on the license plates. This was probably the nicest transaction we've ever had the pleasure to have benefited from because of Mason Klein. More