I went real early in the morning and I was greeted warmly by staff. They seemed to know right away what was wrong and took my auto in soon after. They told me ahead of time the price of repairs so I knew the cost. The waiting room was clean and pleasant to sit and watch the TV and the Sun newspaper was available for reading. A nice feature was the hot chocolate machine! I have taken my car into this service station ever since I bought my auto from them in 2001 and I have always been satisfied. How come Oldsmobile isn't listed in the Vehicle Brand serviced list but Rolls Royce is? How many Rolls Royces have you ever serviced?