"To start with we first met with sales representative..."
To start with we first met with sales representative Gurpreet Singh who treated us very professionally. Showed us a Equinox vehicle that was just brought in on a trade. which we subsequently bought. After we purchased the vehicle Mr. Singh spent about one hour or more explaining the various options in the vehicle, of which there are many, and setting up the various systems. He was very diplomatic and helpful.
We also dealt with two finance individuals during the process and were dealt with in a professional and friendly manner. The whole experience was much
"We were informed our repair was not cover by warranty...."
We were informed our repair was not cover by warranty. Questioned them numerous times and they still said nope. We paid over $1050 to have repairs done. We spoke to a service technician friend the next day and he said it definitely should be. We questioned Vickar and they checked again and said oh yes it is covered. Went back to Vickar and requested the refund and said sorry a cheque will be mailed to you. We can’t offer the refund to your debit card. We are very frustrated as we would have been out $1073 if it wouldn’t have been looked into more. Vickar advised us to contact GM Canada and file a complaint. As to blame it on them. All we were offered was a free oil change for this big mistake and all the hassle we went through.
Hi K, my name is Ryan and I'm the Service Manager here. I want to apologize sincerely for the negative experience you went through. If you'd like to discuss further, feel free to reach out to me anytime @ 204-661-8391 ext. 2011.
"Sales agent Dawson was very helpful. Andrew the sales..."
Sales agent Dawson was very helpful. Andrew the sales manager was also very helpful and keen on making things work for us. We bought a used vehicle that needed some fixes and items we wanted. The items were completed as promised.and in a timely manner. The rewards card with $50 on it was a surprise from the finance person who was also very diligent. We would highly recommend this business. We chose to go to Vickers because they had the vehicle we needed, plus our son had recently bought a car from them. We think it was a good choice!
"Just had THE BEST experience with a vehicle purchase ever..."
Just had THE BEST experience with a vehicle purchase ever from Ashley Yumang at Vickar Chev. She was extra helpful and wonderful to deal with . They also offered to deliver my vehicle to Dauphin. Her sales manager Devin was also super helpful and great to deal with as well. Sheri from finance was super efficient and the whole deal from start to finish was done remotely !!
Thankyou Ashley and everyone at Vickar
For our wonderful experience and the great Equinox we now own!!