Vernon Nissan
Vernon, BC
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Exceptional They go above and beyond requirements They are professional know what they're talking about. They know how to avoid argument and settle disappointsme They go above and beyond requirements They are professional know what they're talking about. They know how to avoid argument and settle disappointsment i was having with car probkem. Theu made me feel confident about fixing it and were polite also More
Repeat of survey I've already completed this survey after the recall correction. Your staff are very helpful , do their jobs well , and are very pleasant. Thank you! I've already completed this survey after the recall correction. Your staff are very helpful , do their jobs well , and are very pleasant. Thank you! More
the staff were friendly and kind The only thing I was unhappy with is it seemed I had no choice about the extended warranty, and really didn't want the extra expense and it wasn't dis The only thing I was unhappy with is it seemed I had no choice about the extended warranty, and really didn't want the extra expense and it wasn't disclosed to me on the day of the test drive. More
Every aspect was totally professional. We were looking for an intermediate sized truck that would fit into our garage. Drove an SV Crew locally, and determined it was to long. Decided on a We were looking for an intermediate sized truck that would fit into our garage. Drove an SV Crew locally, and determined it was to long. Decided on a PRO 4X, but could find one locally that fit our budget. Through Kijiji, located a new 2017 PRO 4X at Vernon Nissan. Contacted the dealership via e-mail, and received an immediate response. After several telephone calls and e-mails between ourselves and Jerrit Lindgren GM, Rick August Sales Rep and Christine Reimer Business Manager, we were on a plane headed to Vernon to complete our deal. Can't say enough about Jerrit and staff, totally professional and helpful, made all aspects of the experience positive. Would definitely recommend Vernon Nissan! More
A good choice for us! We purchased a Nissan Rogue in the fall when the promotions were on. We felt we got excellent trade-in value for our Nissan Altima which was a big pa We purchased a Nissan Rogue in the fall when the promotions were on. We felt we got excellent trade-in value for our Nissan Altima which was a big part of our decision after looking at other dealerships and other similar products. We received a great inservice on operating the vehicle and drove away feeling we had had a great experience and were treated fairly. Thank you Chad. More
My Vernon Nissan Experience Vernon Nissan continues to serve me with excellence as it has for many years. The people treat me as a friend as well as a valued customer. Keep up Vernon Nissan continues to serve me with excellence as it has for many years. The people treat me as a friend as well as a valued customer. Keep up the good work! More
Nissan Qasqai I love my new Qasqai and all the help purchasing it , I had several questions for the service department for several weeks after I drove it for awhile I love my new Qasqai and all the help purchasing it , I had several questions for the service department for several weeks after I drove it for awhile and they took the time to help me and that means a lot to me. Thank you More
I had so much fun I went to look at cars (with my Aunt) about a week ago. Our intention was to price out cars that day, not to buy. We checked out a few dealerships a I went to look at cars (with my Aunt) about a week ago. Our intention was to price out cars that day, not to buy. We checked out a few dealerships and then went to Nissan. We found a car in our price range, that I absolutely loved. So we went in to look for a sales representive. Chad came out of his office with a huge smile and warm demeanor. We were at ease right away. We went on a test ride, talked for a bit in his office about the car in detail. Chad answered ALL our questions and never made us feel like a bother. Chad offered us choices, but never tried to upsell us ( I really appreciated that). I truly have never ever had so much fun buying a car, nor have I ever laughed so much. My Aunt and I had such a good time, I would highly recommend going to Nissan. All the staff was accommodating and pleasant. They were all very knowledgeable in their positions. I'm definately one very very happy customer. Thank you everyone at Nissan!!! Oh and the coffee us good too 😁 More
Regained confidence outstanding customer experience Just have to give a thank you for an amazing customer experience purchasing a Lexus from Vernon Nissan. The sales rep I spoke with, was kind and prof Just have to give a thank you for an amazing customer experience purchasing a Lexus from Vernon Nissan. The sales rep I spoke with, was kind and professional thu out . The entire staff brought about a hometown feel, something u don't get to experience to often in the big city. We saw a vehicle online , inquired about it and since we from out of town , he sent me a detailed video along with the service records of the vehicle . I had never made an offer for a vehicle without inspection , but he assured me, there was no commitment if ur not completely satisfied . We headed out on a 400km trek and as advertised they delivered . Never had such an enjoyable purchase experience as we did with Vernon Nissan . It has restored our faith the car industry because of this Dealership, and would recommend anyone out of town considering buying a car,its worth the drive . Thanks again Vernon Nissan. More
Excellent service Our family have two Nissan vehicles and have received excellent service from Vernon Nissan over the years. I have always appreciated there openness, Our family have two Nissan vehicles and have received excellent service from Vernon Nissan over the years. I have always appreciated there openness, and honesty in dealing with me both in Sales and Service. I don't mind the dealership making a profit from my dealings with them but I do need to feel that I am getting good value when i trade my vehicles, and receive service. so far, I have always received that confidence. They have a new leadership team in place now and so far they have continued to show that continued high level of service. Keep up the good work! More