Unique Chrysler Dodge Jeep Ram

Thankyou Guy's. Exellent job. I bought my first Dodge from UniqueChrysler and it was a great experience The staff were very friendly and Professional and i would reccomend them I bought my first Dodge from UniqueChrysler and it was a great experience The staff were very friendly and Professional and i would reccomend them to anyone who is looking to buy a car. More

Excellent Service and they want their Customers Happy I had purchased a vehicle from another Jeep Dealership but was not 100% satisfied with the entire transaction. I decided to visit Unique Chrysler and I had purchased a vehicle from another Jeep Dealership but was not 100% satisfied with the entire transaction. I decided to visit Unique Chrysler and my first point of contact was Deanna Mai, who was delightful and took the time to listen to my situation. She than spoke to Steve Patruno who immediately went to work to research my requirements and a deal was made. One thing I noticed about this dealership from others, is there is a great atmosphere and everyone assists each other. They all seem so pleased with where they work and their job, This reflects on how they deal with each customer. Brooke More

Excellent Service Excellent customer service and got everything we asked for. Had patience with all our needs and personally got our wants for us and was excellent in s Excellent customer service and got everything we asked for. Had patience with all our needs and personally got our wants for us and was excellent in service with great positive attitude. Thanks for everything! More

Problem solved I want to take a moment to write a quick review of this dealer. I had what I thought was an issue regarding a recent purchase of a new vehicle there a I want to take a moment to write a quick review of this dealer. I had what I thought was an issue regarding a recent purchase of a new vehicle there and the dealership took the time to reach out to me and make it right. It turned out to be not an issue at all but a simple miscommunication but even still the entire staff went above and beyond to ensure I was happy. I will 100% using this dealership again for future purchase and will go out of my way to recommend them to anyone I hear of looking for a new or used vehicle. Customer service may be an item not found in a lot of businesses these days and most could take a lesson from this dealer in keeping customers not only happy but with the feeling they care. More

One of the best After a disappointing trip at a different Chrysler dealership I decided to venture to Unique Jeep Dodge Chrysler after viewing one of their used cars After a disappointing trip at a different Chrysler dealership I decided to venture to Unique Jeep Dodge Chrysler after viewing one of their used cars online. I initially inquired online - when I received a prompt reply from Wes Goulden for my inquiry. We set up a time to meet a few days later and upon arrival, it was like night and day compared to my other experience. The staff was welcoming and friendly, the facilities were clean and organized and from the get-go I knew I was in the right hands. After looking at the used vehicle (which was extremely nice) I decided to go with a new vehicle off the lot. Wes was very insightful and provided tremendous amounts of helpful information. He did everything he could to get me the best deal possible, and I couldn't be happier. Working with Mil, Steve and Brenda to finalize the deal was seamless. Not only did they offer to stay past-hours to teach me everything about my vehicle, they ensured I was 100% comfortable before leaving the lot. All-in-all, this was THE BEST experience I had visiting a dealership. Other Chrysler dealerships can learn a thing-or-two from Unique Jeep Dodge Chrysler. Keep on being amazing. A happy new Jeep owner, Jay H. More

Love this dealership! Just bought my 4th van from Unique Chrysler. Love this dealership. The staff is always friendly and extremely helpful! It was a pleasure dealing with Just bought my 4th van from Unique Chrysler. Love this dealership. The staff is always friendly and extremely helpful! It was a pleasure dealing with Jessica! More

Professional and attentive service Staff was attentive, pleasant and courteous to work with. Had a specific used vehicle in mind which was in stock. Sales rep, Leah, was a pleasure to Staff was attentive, pleasant and courteous to work with. Had a specific used vehicle in mind which was in stock. Sales rep, Leah, was a pleasure to work with. Handle the sale and financing is a very professional manner. Had the vehicle ready when they said it would be available. Would definitely recommend this dealership and specifically, Leah More

Horrible Overall Experience. I went in to this store looking at a dodge charger. They gave me a price and confirmed and a few days later they called to let me know that price wasn I went in to this store looking at a dodge charger. They gave me a price and confirmed and a few days later they called to let me know that price wasn't possible. So I looked at the new 2015 Dodge Challenger. I wanted the hood scoop and they told me it would take about a year to come in, which it didn't. Secondly I told them how I'd like the car to be, and they didn't have one at the time, so they were looking at other dealers. Called to say I wanted an scat pack, and they said I won't be approved for more than they've already got me in for (other dealers begged to differ).I called them to cancel, and Mike the manager said, I will not get a refund on the 500 deposit I made at this point, and I had no choice but to take the car. I was then told they would make the car how I liked it, a few upgrades (door sill guards, stainless pedals) I paid full price plus labor. They said they'd put my summer tires in storage and put them on for free when I returned. Took me 3 months to argue it out, that it was a part of the deal initially. Finally the manager agreed he suddenly remembered what happened. They put the rims on for me about a month ago and the dark silver polish was peeling in a few spots. I've gone to a different dealer, that took photos and sent it to Chrysler to have this dealt with. More

Great staff, very efficient. I enjoyed my experience at Unique, I was referred to Mike and he and Mil worked hard to get me a great car at a great price. I recommend greatly! I enjoyed my experience at Unique, I was referred to Mike and he and Mil worked hard to get me a great car at a great price. I recommend greatly! More

Excellent Service and Amazing Experience I live in the Stoney Creek/Hamilton Area with dozens of dealerships around me. I searched for weeks and visited many different dealerships but it wasn I live in the Stoney Creek/Hamilton Area with dozens of dealerships around me. I searched for weeks and visited many different dealerships but it wasn't until I went to Unique Chrysler in Burlington and met Mike Carobelli that I finally felt comfortable and at ease about purchasing a new vehicle. Mike, along with Chris Sitko were very patient, kind, humble and understanding. They weren't over-bearing or pushy, they asked a few simple questions and right away Mike found the perfect car for me. Chris came on the test drive and in a very modest not boastful way explained the features of the vehicle. Furthermore, Mike helped me every step of the way finding the perfect vehicle for me for the right price. A genuine and sincere thank you to Mike and Chris for making this such a positive experience. More