Unique Chrysler Dodge Jeep Ram

I found this to be a great experience. Mil was excellent in helping get the deal I needed and budgeted for. He was in constant contact with me and informing me on every step of the way. Even when the deal l in helping get the deal I needed and budgeted for. He was in constant contact with me and informing me on every step of the way. Even when the deal looked like it was not going to happen Mil worked on my behalf to keep in contact with the lender and talked with his manager to help structure my deal so it could get approved. I had went back to another dealership that I had dealt with in the pass and had prior business with and this dealership took my info and I had to call them and never once did they return my calls. I had to call them to get updates until I had a final deal with Mil and Unique Chrysler. The other dealership still haven't called me back but now it doesn't matter. I would recommend anyone wanting to buy a car to go to Unique and talk to Mil or any other staff member. Thank you Unique for a very good experience and look forward to dealing with Mil again in the future. More

Great service. very helpful. we went to 4 dealerships looking for the right vehicle and this was the best! we are very happy with our purchase a jeep grand Cherokee summit looking for the right vehicle and this was the best! we are very happy with our purchase a jeep grand Cherokee summit More

Repeat customer at Unique. I am never disappointed always get top notch customer service. Mil went out of his way to show me exactly what I wanted. Plus he gave me additional advice about things I was not aw get top notch customer service. Mil went out of his way to show me exactly what I wanted. Plus he gave me additional advice about things I was not aware of. Steve helped with giving me a great deal and some awesome bonuses. Mio very attentive service with the finances. He had extreme patience with us. All these men are very friendly making you feel like a priority and appreciated as customers... Overall A+++ Service at Unique Chrylsler Burlington ON. More

Overall the experience with both Nikki and Mio was friendly, helpful, and not pushy. Questions were answered promptly and everything explained clearly and thoroughly. This is the 3rd vehicle my wife a friendly, helpful, and not pushy. Questions were answered promptly and everything explained clearly and thoroughly. This is the 3rd vehicle my wife and I have purchased from Unique Chrysler and will continue to come back in the future. More

Mike, Steve, Michael and Nicola thanks so much for all your help with the purchase of my second new car from Unique. The service is exceptional as well as the after care ......I would highly recommend any your help with the purchase of my second new car from Unique. The service is exceptional as well as the after care ......I would highly recommend anyone that needs a new or used vehicle to go to Unique first ...exceptional service, willing to make a purchase work at reasonable rates and pricing....and excellent aftercare.....Great Job to all involved in my purchase.... More

Have NEVER reviewed anything online before but Unique was that good I felt compelled to share my experience. Was shopping for a new car when it occurred to me that I should check out the Jeep lineup. Withi that good I felt compelled to share my experience. Was shopping for a new car when it occurred to me that I should check out the Jeep lineup. Within seconds of entering the Unique dealership, Nicola Sharp welcomed me and made me feel extremely comfortable. She was unbelievably kind, knowledgeable and helpful! When I decided on the car I wanted, the negotiation process was easy and smooth. Really felt that Nicola and Steve Patruno actually WANTED my business and the price we agreed upon made sense for both sides. After agreeing to purchase I was shipped over to Michael Pearce's office to fill out the relevant paperwork. Almost instantly had a great rapport with Mike as we talked about cars, our careers and families. Absolutely great guy. If you're in the market for a great vehicle at a great price you absolutely cannot go wrong with the folks at Unique. 10/10 experience! More

They were a great dealership, they had friendly, fast service, and I will be sure to come here for my other service and parts needs. The dealership has an excellent selection of cars and the customer ser service, and I will be sure to come here for my other service and parts needs. The dealership has an excellent selection of cars and the customer service area is comfortable. More

On a Saturday brought my 2002 Dakota in for it regular maintenance. Service was completed fast, efficiently and priced as quoted. Keep the Saturday Service as it is great for those that work through the w maintenance. Service was completed fast, efficiently and priced as quoted. Keep the Saturday Service as it is great for those that work through the week. More

Anger, frustration, misunderstanding and disappointment was how we felt after completing our purchase with Unique Chrysler. We had visited numerous dealerships before going to Unique which was where we we was how we felt after completing our purchase with Unique Chrysler. We had visited numerous dealerships before going to Unique which was where we were originally from, we thought to check them out before going on holidays. The bright side of our purchase was Nicola Sharp, who is one of the best sales people we have every dealt with. She is very knowledgeable. courteous and very helpful. Once our dealings with Nicola was complete, this is where our troubles started. We met with Dave to sign the final paper work and after it was all signed he advised us it would be $1200 for the rust protection that was already on the car we had just purchased. He advise us that someone else had bought the car and ordered the protection but the deal fell thru. First we heard of this. We spoke to Nicola and she was shocked and went to speak to Dave right away. He advised us that the dealer had manufactures coupons and with the cost of removal, he could leave the rust protection on for a minimal fee. He spoke to us about the extended warranty, gave us the pamphlets and we advised him that we would read them and advise him on our return from holidays. We set up a pick up date for our return. We called to arrange the pick up our vehicle to find out the minimal fee was $900. We also went on line and found out the dealership was offering a $1000 coupon to new purchases. We asked to apply the coupon to the rust protection and we would call it quits. He said he could apply it to the extended warranty but not to the rust protection, the best he could do was let us have it for $700. Very disappointed with the outcome we declined the rust protection. We arrived to pick up our vehicle and fill out the financing paper work. We left with our new car only to find that we had no ownership copy with us. We called and they advised us they would mail the original and fax a copy to us immediately. Our insurance company had to make several calls to the dealership and to us to obtain copies of the ownership and bill of sales. If we had to rate the dealership on just Nicola it would be 90 plus but with all the rest I would not rate them very high. Nicola had apologized to us about 20 times for all the problems we had encountered at the dealership. We called the management at Unique and got another apology and an offer of a free oil change and detailing for our troubles. This means we would have to drive three hours back and forth for this to happen. We decided this was not worth it, in my opinion the dealership should have done something more. More