
Unique Chrysler Dodge Jeep Ram
Burlington, ON
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1,635 Reviews of Unique Chrysler Dodge Jeep Ram
We were buying a car for the first time in Canada and at Unique Chrysler, the service was exceptional and everything was done so that we could have our dream car. Unique Chrysler, the service was exceptional and everything was done so that we could have our dream car. More
I visited Unique because of a phone call from Kat from head office. She advised me of a current promotion whereby, if i was interested, i could trade in my 2012 Jeep Wrangler Sahara for something else. head office. She advised me of a current promotion whereby, if i was interested, i could trade in my 2012 Jeep Wrangler Sahara for something else. I had been considering downgrading my vehicle since i recently purchased a home which extended my commute, and as we know, Jeep Wranglers are not the most fuel efficient. I love my Jeep and wish it was more practical but i definitely was interested in the idea. I set up an appointment for Thursday evening. Same day as Kat called, i received a phone call from Brian. From the get go, Brian was very personable. I advised him that i would be a tough sell, as i am not interested in any of Chrysler's vehicles, other than Jeep (or Challenger or Charger - but really, out of my price range). Brian seemed willing to take on the challenge, stating that he would research and find something for me. I didn't believe him. Before our Thursday appointment, i spoke to Brian a few more times, again saying he would find something. I didn't believe him. :) On Thursday March 20th at 19:30 i arrived at Unique to be greeted by Brian. We sat down for a bit and went over a few things, but quickly he showed me to a Jeep Cherokee. Went for a test drive - nice vehicle, but not for me. I like where he was going with it though. He was extremely knowledgeable and personable. I felt comfortable with him, and that he wasn't being pushy - like other sales associates that i've dealt with in the past. We moved on to a Fiat - yes, quite different than the Wrangler, but i was interested. Went for a drive - and almost felt like i was driving with a friend. Even though i didn't tell him, i was sold on the silver 2012 Fiat 500 sport. I have never bought a used car, but thought that this was the one for me. All in all, i spend 3 hours at Unique and it went by so fast. Brian is a fantastic salesman, and an asset to Unique. I will definitely recommend that those i know who want to purchase a vehicle, see Brian. During my time at Unique, i also met Steve and Dave. Again, both of these men were outstanding. Very knowledgeable, approachable and easy going. Jessica remembered me from my service appointments with the Jeep and let me know that she just bought a Fiat and loves it. Told me about the great mileage, and great drive. Being remembered at a dealership that is so busy made me happy. So, i pick up the Fiat tomorrow. I look forward to seeing the guys again. Nothing but good reviews for Brian. I would buy a car from him again in the future - perhaps that beautiful Jeep Wrangler in the showroom! More
I dropped in unannounced to ask about a truck and was introduced to Paul. He was very knowledgeable and willing to answer all my questions or find the answer if he didn't know. He was patient throughout introduced to Paul. He was very knowledgeable and willing to answer all my questions or find the answer if he didn't know. He was patient throughout the buying process which took several weeks. When it came to discussing price I was very specific about the way I wanted it presented and, even though it was different than his normal method, Paul accommodated my request. When it came to finalizing the deal I made it very clear I did not want any pressure to buy extras. Mio briefly explained the extras but did not apply any pressure. The entire process was professional and friendly --- and I like the truck! More
Friendly service from the first time we visited. Nicola and Mio were professional and personable during each interaction. They wanted to complete the sale but they also wanted to make sure I was satisfied and Mio were professional and personable during each interaction. They wanted to complete the sale but they also wanted to make sure I was satisfied with no regrets. The prices were quite fair and the entire team did a great job at explaining and communicating all the terms involved in our deal. Good atmosphere that appeared to relay that everyone enjoyed their job and the group worked together well as a team. More
Mil was very friendly, thorough and knew exactly what he was talking about at all times, even helped us install our child's car seat and setup our mobile phones to the cars bluetooth system. Will definitel was talking about at all times, even helped us install our child's car seat and setup our mobile phones to the cars bluetooth system. Will definitely recommend him to any friends who may be looking to purchase. Everyone at the dealership was also friendly, and Mil's brother Mio was also extremely helpful and detailed with the paperwork. More
We shopped around at a few dealerships, this one was the best one by far, they matched or exceeded our best offers at all the other places. The employees were very knowledgeable and helpful. Kim was great best one by far, they matched or exceeded our best offers at all the other places. The employees were very knowledgeable and helpful. Kim was great considering she is only one month in! More
I couldn't be more pleased with my car (Dodge Grand Caravan) buying experience with Unique Chrysler. The staff were consummate professionals (a marked difference from other dealerships which I have vis Caravan) buying experience with Unique Chrysler. The staff were consummate professionals (a marked difference from other dealerships which I have visited recently). Mil, Ryan, Andrew and Mio made the car selection, as well as purchase process as enjoyable as possible. I would gladly recommend Unique Chrysler to friends in the market for a new vehicle. More
I gave the ratings I did, because this dealership does what it can for it's customers. This is the second time I have purchased a vehicle from this dealership. It was nice to see that I dealt with the sam what it can for it's customers. This is the second time I have purchased a vehicle from this dealership. It was nice to see that I dealt with the same staff members again, and that they remember the good and bad of my past experience. They did everything they could to make this experience the best experience buying a car I have had. I would recommend this dealership and staff to everyone I know. Kind and courteous, even though my 14 month old son was running around. They were not upset they actually were playing along with him. More
Two weeks ago i lost my car to an automobile accident i spoke to a very dear friend of mine and she recommended me to go see Mike Carobelli at Unique Chrysler. I called me him and he told me he had a perfe spoke to a very dear friend of mine and she recommended me to go see Mike Carobelli at Unique Chrysler. I called me him and he told me he had a perfect vehicle for me! Being a single mother with one son i was very nervous to purchase a new car, having monthly payments and making sure i could afford the payments. When i met Mike all those worries went away, he was sympathetic, caring, helpful, and listened to my concerns which was very important. He treated my with ROYALTY!!!!! I purchased a Jeep Compass with many special features, he reassured us that this vehicle was ideal for my son and I, a safe and reliable vehicle. Brian took care of showing us the vehicle and taking us for a test drive, he was helpful and went to the extreme to help us in any way he could, very motivated and attention to detail. Brenda took care of the financial side of everything and explained everything i needed to know. Today i left Unique Chrysler a very Happy Customer and my son is very happy also. If my son is happy that makes me even happier. We also entered our name to win a Dodge Dart, wouldn't that be sweet! Thank you Mike Carobelli and Brian! we feel we were treated like family and would definitely recommend my family and friends to Unique Chrysler! When my son turns 16 he will come buy his Dodge Challenger! Also my Parents were very Happy. ABSOLUTE FANTASTIC AND SUPERB CUSTOMER SERVICE!! A VERY HAPPY CUSTOMER AND WILL BE BACK!!!! More
We had a very positive and enjoyable experience at Unique Chrysler. Mil answered all our questions and made us feel comfortable the entire time. He was fantastic to deal with and was very knowledgeable about Chrysler. Mil answered all our questions and made us feel comfortable the entire time. He was fantastic to deal with and was very knowledgeable about the vehicle. We also dealt with David and Brenda, both were great as well! Would highly recommend this dealership and these employees to our family and friends! More