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Unique Chrysler Dodge Jeep Ram
Burlington, ON
1,635 Reviews
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1,635 Reviews of Unique Chrysler Dodge Jeep Ram
June 03, 2014
Delays, Delays, Delays I decided on Unique Chrysler because of the high reviews it has recieved. On the first of March 2014 I decided to buy a Ram Ecodiesel 1500 SLT. Ryan m I decided on Unique Chrysler because of the high reviews it has recieved. On the first of March 2014 I decided to buy a Ram Ecodiesel 1500 SLT. Ryan met me at the door and walked me through the pricing and options. I pretty well knew exactly what I wanted so I'm sure that made things quicker. With some intense negotiations, I felt I struck a fair deal. Next it was onto Dave, in finance, where I had to negotiate further and correct some 'oversights' and add-ons to my contract that could have cost me big money. After all is said and done, I was told my truck would be delivered shortly after a three week trip I was about to leave for. After 5 weeks I called and was told it had been built but had not been released. After 7 weeks I was told it had left the factory. After 8 weeks I was told it was awaiting pickup for delivery. After 9 weeks I was told it had left the storage yard. After 10 weeks I was told it is on delivery and could take a week or two. After 12 weeks I was told it was scheduled to arrive 'yesterday'. Well, this is the 13th week and I have spoken to the GM and he assures me it will be delivered on the 16th week!! I will believe it when I see it. IF YOU BUY A VEHICLE - GET A DELIVERY DATE IN WRITING!! As you can see, I followed up weekly on my purchase. Sometimes I left voicemail messages. The General Manager (Mike) was the ONLY one to EVER call me. I am told the staff at Unique Chrysler didn't know there would be a 4 month wait and that it is Chrysler that is the cause. I should've bought a F150 More
by ChrisHardy1975
Employees Worked With
Dave MacLean, Mio Radenkovic
May 29, 2014
EXCELLENCE IN CUSTOMER SERVICE We were looking to buy a jeep and we had the pleasure of dealing with Steve, Kim and Mike. The team is outstanding, friendly and knowledgeable. I wo We were looking to buy a jeep and we had the pleasure of dealing with Steve, Kim and Mike. The team is outstanding, friendly and knowledgeable. I would recommend dealing with this trio if you are looking to procure a jeep or any Chrysler vehicle. As you can tell they made our experience easy and enjoyable. They have great customer service skills and are extremely friendly and approachable and explain things very thoroughly. Thanks for all your support. More
by starka
Employees Worked With
Michael Pearce, Steve Patruno
May 27, 2014
Amazing Service I was recommended by a close family friend to go visit Unique Chrysler Burlington dealership to purchase my brand new car. The second you walk in the I was recommended by a close family friend to go visit Unique Chrysler Burlington dealership to purchase my brand new car. The second you walk in the door someone is available to help you regardless if they were busy or not. Steve, Kim and Michael were all amazing and if I ever had any questions they would not hesitate to return my calls. Overall the service was great and I would recommend this dealership to my friends and family. Regardless if the customer is purchasing or not, their employees value and respect everyone who walks through their door. 10/10 Thank you! More
by Starkst
Employees Worked With
Michael Pearce, Steve Patruno
May 27, 2014
Best dealership to buy vehicles from!! I have bought my last 3 vehicles from Unique Chrysler and I can honestly say that I will never go anywhere else!! I have never felt pressured to buy I have bought my last 3 vehicles from Unique Chrysler and I can honestly say that I will never go anywhere else!! I have never felt pressured to buy a vehicle from any sales staff. They are the best!! More
by spotydog
Employees Worked With
Brenda Ciraolo
May 27, 2014
Brenda and Kim Both awesome to deal with. Kim is quite the expert on jeeps and is fun and very personable. Brenda explained all financing/warranty details thoroughly Both awesome to deal with. Kim is quite the expert on jeeps and is fun and very personable. Brenda explained all financing/warranty details thoroughly and was quick with the paperwork. More
by Aloewig555
Employees Worked With
Brenda Ciraolo
May 27, 2014
New car purchase Never thought I would ever own a new car, experience at the dealer ship turned out to be a great pleasure and rang the bell to the announcement my new Never thought I would ever own a new car, experience at the dealer ship turned out to be a great pleasure and rang the bell to the announcement my new Avenger purchase. Asked my questions and got all my answers and more. Could not have asked for a better experience. Test drive with Andrew was fun, Steve made every thing work, Mio whom I've had experience with has always been great, Brenda gave me all the answers to help me, And Dave and Rob in parts and service gave me the confidence that I know my new purchase will be taken care of with the years of experience they have. Thanks all and I am one happy camper. More
by totheavenger
Employees Worked With
Steve Patruno, Dave MacLean, Brenda Ciraolo, Mio Radenkovic, Rob MacCallum
May 27, 2014
Super Friendly Leah and Mio went well out of their way to ensure we had the best experience buying our new van. Thanks so much! Great deal! Leah and Mio went well out of their way to ensure we had the best experience buying our new van. Thanks so much! Great deal! More
by davidvassel
Employees Worked With
Mio Radenkovic, Leah Camacho-Beamer
May 27, 2014
Top notch dealership Friendly staff throughout the sales and delivery process. Honest discussions. They followed through on their words to make a deal happen. Sales, f Friendly staff throughout the sales and delivery process. Honest discussions. They followed through on their words to make a deal happen. Sales, finance, parts all acted in a timely manner. They delivered a quality product at a competitive price. I will return in the future for the next car purchase. More
by lychakcs
Employees Worked With
Steve Patruno, Dave MacLean, Mio Radenkovic
May 27, 2014
Great Experience We purchased our first brand new car recently from Mil Radenkovic and were assisted by Mio Radenkovic with the financing. Mil was great to work with f We purchased our first brand new car recently from Mil Radenkovic and were assisted by Mio Radenkovic with the financing. Mil was great to work with from the get go. He listened to what we wanted and worked to get it at the price we wanted. Mio was also great and provided excellent advice and service. I would definately recommend Mil, Mio and Unique to my friends and family if they were in the market for a new car. More
by StaceyandMike
Employees Worked With
Mio Radenkovic
May 25, 2014
Came in to purchase a used and left with a new jeep The customer service is exceptional. I mostly dealt with Brian. I wanted to work with Brian because he sold my girlfriend a new vehicle 2 months ago. The customer service is exceptional. I mostly dealt with Brian. I wanted to work with Brian because he sold my girlfriend a new vehicle 2 months ago. That was when i knew he was a very nice friendly guy. I also got to know Sam and Mio. These three gentlemen were all very helpful. I like how they all help each other out and work together as a team. More
by gbenkel
Employees Worked With
Mio Radenkovic, Brian DeVincentis
