After a month and a half of having the aggravation of taking my SUV Lincoln Navigator, in for repairs into a total of 4 different auto shops, and without any success, I decided to take it in to the Lincoln/Ford “Twin Hills Lincoln Limited” located in 10801 Yonge St, Richmond Hill, On. and this was the best decision I ever made!
My best decision:
From the moment I pull my car into the parking of “Twin Hills Lincoln Limited” and went inside to the customer service desk, I was greeted by a professional “service consultant” under the name of Jack Korman. He asked me several detailed questions about the reason for my visit and what problems I was experiencing with my SUV Lincoln Navigator 2006
Jack then performed a detailed visual inspection to my vehicle, noting the areas that were going to be addressed to Greg, a very professional mechanic (Greg previously has serviced my SUV and, I was very happy to know he will service my SUV again)
Also, I was provided a complimentary Shuttle Service back to home by another professional person called Victor, who gave me assurances that my SUV Lincoln will be properly fixed and not to worry about it -and he was right!-.
GREAT JOB and thanks to Jack Korman. Applauses to this dealership that is doing things right! WELL DONE!