Turpin Kia - Service Centre

Austin is extremely friendly and very detailed about his work. His skills with the customers are very professional and his patience and positive attitude are certainly an asset to your company. work. His skills with the customers are very professional and his patience and positive attitude are certainly an asset to your company. More

Terrific clear communication. Positive, prompt and personable attention. My time is honoured. Costs are most competitive. These people like their work and are proud of their product and service. Ne personable attention. My time is honoured. Costs are most competitive. These people like their work and are proud of their product and service. Never had an experience like this with a dealership or a mechanic shop. HIGHLY recommend this dealership and these folks. They have been my partners in enjoying my Sportage for almost 2 years now. More

I have been impressed with the prompt and courteous service received at Perth Kia. Really appreciate the storage of my winter and summer tires and the flexibility of service. service received at Perth Kia. Really appreciate the storage of my winter and summer tires and the flexibility of service. More

Excellent Service. Very pleasant and knowledgeable Employees. And to top it off, my car was washed for free. I will stay with this Dealership knowing my car is in very good hands. Employees. And to top it off, my car was washed for free. I will stay with this Dealership knowing my car is in very good hands. More

Customer orient. Friendly and knowledgible. Relaxed environment. Listen to the customer. Had a good selection of models. I purchased my winter tires and was very pleased with price and quality. environment. Listen to the customer. Had a good selection of models. I purchased my winter tires and was very pleased with price and quality. More

Service at the Laperriere location is superior. As a woman I appreciate that my concerns are taken into consideration; I am well respected and the rapport we have with one another is excellent. My 1998 woman I appreciate that my concerns are taken into consideration; I am well respected and the rapport we have with one another is excellent. My 1998 Malibu has 350,000 km. I attribute my car's long life to the excellent mechanical work performed on my car over the past 10 years and never once was I let down with the service. The mechanics are of a superior quality as are the front line lads (Tyler, Service Manager Serge Vanesse), these guys go out of their way to see that I receive the service my car requires and not more. As an example of going above and beyond, several years ago I was on my way to a Shania Twain concert. It was a dark, rainy miserable night and by the time I reached Ottawa (an hour's drive) the lights were dimming. My girlfriend and I headed straight for Turpin at around 6:30pm on a Saturday night. Two mechanics were working O/T on a van. I explained my predicament. They dropped everything, found ONE alternator in stock, changed it. The computer system was backing up so payment was not possible. They sent me on my way - we only missed the opening act. Monday I dropped in to pay the bill. When I first learned Turpin was to move to the Autoplex my heart sank. Another ½ hr drive for servicing - just wasn't going to happen. Then I learned Laperriere would remain open - I was thrilled. Last week I heard the announcement on the radio that Turpin was closing it's doors. Well, I was speechless, my heart sank. What are my options? As experience has taught me, wait a bit, so I did. Fern Turpin sent out a message this week saying they would remain open at the Laperriere location. I'm thrilled. What would I do without Turpin and their reliable staff? Not quite sure and hope I don't have to find out. To be able to depend upon this excellent service is so important. Thank you. More

We were informed of some repairs that needed looking after from our last visit. We would prefer not to leave the vehicle for the day & you have always been very accommodating by requesting we be there a after from our last visit. We would prefer not to leave the vehicle for the day & you have always been very accommodating by requesting we be there around 7:30am. On this particular visit everything was done earlier than expected. It was ready & waiting when we got back from having breakfast. Service was great,length of time was great & we were explained the work done & some things to have done down the road.We were on our way by 9:45am. Thank you to everyone involved. Brenda Boisclair. More

Everyone was polite and friendly. They responded to my questions and kept me abreast of the work progress. when the part that was ordered arrived I received a telephone call from a young lady advising me questions and kept me abreast of the work progress. when the part that was ordered arrived I received a telephone call from a young lady advising me and she provided possible appointment alternatives. The drivers of the Courtesy van were great and it was obvious that they had pride in their work and in the company. More

I have always found the personnel at Turpin to be very helpful and, more importantly, they clearly explain what work is needed, and not needed, on your vehicle. helpful and, more importantly, they clearly explain what work is needed, and not needed, on your vehicle. More

I really wonder why Turpin was graded down when its quality of services, according to me, was much better than other dealerships. Their service quality exceeds all expectations. The credit, I thi quality of services, according to me, was much better than other dealerships. Their service quality exceeds all expectations. The credit, I think, goes to the service manager, Serge Vinesse. Indeed the whole staff is excellent, but Serg is par excellence.He is outstandingly excellent. Also, the staff is very good. More