Trent Valley Honda

Professional, detail oriented and informative We enjoyed dealing with Chris. He was very helpful and patient answering all our questions. His extensive knowledge on the CRV was very important on o We enjoyed dealing with Chris. He was very helpful and patient answering all our questions. His extensive knowledge on the CRV was very important on our decision to purchase a Honda More

No pressure, easy decision to buy there. Everything went smooth when buying my brand new Civic. One problem came up and they more than made up for the inconvenience. The important thing to m Everything went smooth when buying my brand new Civic. One problem came up and they more than made up for the inconvenience. The important thing to me isn't whether there is a problem but how are you going to make it right. We will be buying our next new vehicle there. More

I mean, how difficult is it to do an oil change service appointment was as scheduled and was done in an reasonable time frame.. Service advisor was friendly and was quite efficient. All paper wo service appointment was as scheduled and was done in an reasonable time frame.. Service advisor was friendly and was quite efficient. All paper work was done quickly and efficiently No pressure to purchase any "extras" More

undercoating appt Aldo was first rate looking after the undercoating on my car. He explains everything very well and the car is ready when he says it will be. I am ve Aldo was first rate looking after the undercoating on my car. He explains everything very well and the car is ready when he says it will be. I am very pleased with his professionalism too. He is hard working and really wants to make sure everything goes smoothly. He always has a smile too. Very nice to be greeted this way. What an asset Aldo is to Trent Valley Honda. I must say something about Cindy too. What a great leader she is. It is clear to me that she too wants to make sure my service is done 100% I am so pleased Trent valley has such great staff to deal with. A successful business is because of staff like Aldo and Cindy and others too like Ladi - the best technician in the business Please share this with them that I really appreciate their hard work and dedication to me as a customer and to Trent valley Honda. These people are the reason I keep coming back. I hope Trent valley knows how dedicated they are and recognizes this. Thank you. Sincerely Patricia More

Quick service, friendly staff. Quick service. Friendly and helpful staff, with a follow-up call to make sure the work was satisfactory. If they can't do the work that day, then th Quick service. Friendly and helpful staff, with a follow-up call to make sure the work was satisfactory. If they can't do the work that day, then they make sure to book an appointment asap to get the work done. Would recommend this dealership to others. More

Service Always helpful, friendly and courteous. Have recommended many to this dealership. Will continue. Started buying Hondas in the 90's and have bought not Always helpful, friendly and courteous. Have recommended many to this dealership. Will continue. Started buying Hondas in the 90's and have bought nothing but since. More

Fantastic service My experience at Trent Valley Honda is always a 5 star service. Your team always has the customer's best interest. Provides expert guidance and deta My experience at Trent Valley Honda is always a 5 star service. Your team always has the customer's best interest. Provides expert guidance and detailed information on provided service and offers what needs to be checked on the next service update.e. More

Above & Beyond We have had good service visits and one no so good. We wrote and complained about one no so good experience and we were contacted immediately and the We have had good service visits and one no so good. We wrote and complained about one no so good experience and we were contacted immediately and the incident fully looked into. We were very happy with the findings of the incident in that we were correct and the employees we dealt with were in the wrong and the issue was settled to our full satisfaction. More

Leased 2018 Odyssey Leased vehicle with Larry. Met a number of team in process and enjoy working with Larry. Dealer fixed flat tire on trade in before committing to buy Leased vehicle with Larry. Met a number of team in process and enjoy working with Larry. Dealer fixed flat tire on trade in before committing to buying car which was impressive. More

Service Visited for B16 service and a week later for spontaneous pressure crack in the windshield. Both visits were handled in a professional and courteous Visited for B16 service and a week later for spontaneous pressure crack in the windshield. Both visits were handled in a professional and courteous manner. More