Trans Canada Nissan

Hello! I was very happy with the friendly service and professionalism of everyone at Trans Canada Nissan. I am thankful to the help of the sales team (Al) w I was very happy with the friendly service and professionalism of everyone at Trans Canada Nissan. I am thankful to the help of the sales team (Al) who effortlessly helped with the process of purchasing my new Rogue (6 years old technically). Angela was also very helpful in her role as a finance guru. I highly recommend Trans Canada Nissan to everyone as my overall experience was fantastic. Thank you! More

service department will lie to you and charge you money for things you don’t need . sweet talkers but terrible service for things you don’t need . sweet talkers but terrible service More

The service department is really great. They really do make you feel like family and they really do care about their work and my vehicle. The service manager, Dean is awesome. I hold him in They really do make you feel like family and they really do care about their work and my vehicle. The service manager, Dean is awesome. I hold him in high regard and I trust him with my Titan. They really do stand behind their products, above and beyond, really. This the reason I take every vehicle I own to them, even other makes. I’ve been around a long time and I have never seen an organization like this. Congratulations to them and thank you. It’s so nice having someplace I can trust. Shayne Chambers More

Great dealership. Service department is amazing. Jason always goes above and beyond to make sure my vehicle is safe and the bills are not too expensive. The sales depa Service department is amazing. Jason always goes above and beyond to make sure my vehicle is safe and the bills are not too expensive. The sales department is great. I always deal with Troy Kelly. I have and will continue to recommend this dealership to anyone that will listen! More

Best dealership I have ever been to! Jason Robinson is service makes sure my car is safe and my bills are not too expensive. I can always trust the service department. Sales is great too Jason Robinson is service makes sure my car is safe and my bills are not too expensive. I can always trust the service department. Sales is great too! You can tell they really care about their customers and treat everyone like family! More

We just bought our fourth Nissan, all from Trans Canada, and we couldn’t be happier! Amazing service and experience overall! The staff answered all of our questions, thoroughly explained our new vehicle and we couldn’t be happier! Amazing service and experience overall! The staff answered all of our questions, thoroughly explained our new vehicle options. We always leave feeling like we are not just a quick sale, but that they actually care that we are satisfied customers. Thank you!! More

Can't get an honest answer from them We won't be dealing with Trans Canada Nissan in the future. Some of the people we've encountered there are very nice and friendly, but some come acros We won't be dealing with Trans Canada Nissan in the future. Some of the people we've encountered there are very nice and friendly, but some come across like they don't want to take responsibility. We had our car in for servicing and they left an interior filter cover off, I believe it was inside the glove box. We discovered this because it was the middle of the winter and our car wouldn't warm up, not a nice thing on any day, but definitley not good with two little kids. When they discovered that the filter hatch was missing they blamed us and said we must have taken the care for service somewhere else. Which was not the case. Most recently they installed software to update our transmission without telling us first. A few months later we had to have the entire transmission replaced because of that software update. A day after picking the car up from having the transmission replaced, it's back in the shop with new issues. The car now makes a loud clunking sound when you turn a corner. The mechanic test drove it and said something was definitley wrong. Trans Canada Nissan said they'd have it fixed the same day. We later got a call that it would be another 4 days and they didn't explain what the problem was. So we went into the dealership to find out what was wrong and we can't get a straight answer. They say it's party because we need our tires and breaks replaced. Well, that's not what they told us last week. In fact they told us we had another 10,000km left before we needed the tires replaced. They showed us a list of the parts that needed to be ordered which I don't understand, so I asked them to explain. All they said was, it's not related to the transmission they just replaced a day ago and not to worry it is covered under warranty. When we pressed further for an explanation, some other guy piped up and told the rep to put it up in the garage so we could see the breaks for ourselves. It has nothing to do with the breaks. Everything was fine before they messed with the transmission. This will be our last Nissan and our last time dealing with Trans Canada Nissan More

Best Service Dept In a recent freezing rain storm, my 2015 Micra was involved in a single car accident that bent the rear axle. The repair cost was pegged at $2100. Dea In a recent freezing rain storm, my 2015 Micra was involved in a single car accident that bent the rear axle. The repair cost was pegged at $2100. Dean Bosnell and his team were able to locate a used rear axle assembly from a Versa Note that would fit my car. In so doing, they saved me $700. The level of customer service offered by the Service Dept at this dealership is truly remarkable More