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ToyotaTown - Service Centre

London, ON

4.8
3,025 Reviews

3,025 Reviews of ToyotaTown - Service Centre

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August 26, 2016

Professional Personal Service From Robert Dako I have been taking my cars to Toyotatown since the day they opened their doors. Even after all these years I remain impressed with the friendly welcom More

by Joe Dawdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Dako
Sep 11, 2016 -

ToyotaTown responded

Hi Joe, Thank you for your trust and confidence in our dealership. We look forward to supporting you with all your automotive needs for many years to come.

August 26, 2016

Service on my Yaris I have been a customer at Toyotatown for several years, and have rarely had a complaint of any kind. Service on my 5 year old car today was courteous More

by grandmamandarling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Sep 11, 2016 -

ToyotaTown responded

Thank you for taking time out of your day to write this review. We try our best to provide courteous, efficient and honest service. Look forward to continue supporting you with all your future automotive needs

August 26, 2016

Amanda Krug - professional and knowledgable Service Advisor I have been servicing my RAV4 at ToyotaTown for years. Service staff have always been knowledgable and professional. My service experience today with More

by Steve viragos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Sep 11, 2016 -

ToyotaTown responded

Hi Steve, It's great to hear that you have been coming to us for years, we appreciate and value the opportunity to build a long term relationship with our customers. We look forward to continue supporting you with all your automotive needs.

August 25, 2016

Excellent Service All staff was very helpfull. Amanda was very helpfull in obtaining information, and I consider her a great asset to your company. Thank you Amanda More

by ANNE-MARIE SIEBERT DUMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Sep 11, 2016 -

ToyotaTown responded

It's great to hear that your were able to have an informative and helpful experience. Thank you for taking the time out of your day to write this review

August 25, 2016

Quick Service at a Competitive Cost Came to ToyotaTown to fix a hole in my exhaust. The sales person was helpful, and the service was quick. Would certainly recommend to others. More

by James S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Firis Sharif
Sep 11, 2016 -

ToyotaTown responded

Hi James, It's great to hear that you had a helpful and quick service experience. We're glad that we were able to repair your exhaust. We hope we can continue supporting you with all your automotive needs.

August 24, 2016

Service by Mike M I went for two recalls on my RAV4 and was treated by Mike Minarsky, service rep. The check in was quick and easy, and I was provided with a slip for More

by alhobbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Minarsky
Sep 11, 2016 -

ToyotaTown responded

It's great to hear that you had an excellent service experience. We try our best to understand our customers on a personal level. Thank you for taking the time out of your day to write this review.

August 23, 2016

Always great service Amanda greeted me with a warm smile. She let me know about the savings card and got me one! She checked in a few times with advice from the service t More

by ErinS09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Krug
Sep 11, 2016 -

ToyotaTown responded

Thank you for taking time out of your day write this review. It's great to hear that you had another great service experience !!

August 22, 2016

My service manager, Todd Servant, has earned my total trust. Todd Servant has managed the service of my 2003 Solara and 2007 Tundra since we moved to Canada from the US in Spring 2014. Both vehicles have low mi More

by MikeS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Servant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

ToyotaTown responded

Hi Mike, thank you for taking time out of your day to write this review. It's great to hear that we were able to earn your trust and confidence. We look forward to continue supporting you with all your automotive needs.

August 19, 2016

I had trouble with my brake light and turn signal Something was wrong with my brake light and turn signal. When I brought the car in (with my toddler) Peter Englemanas was great. He listened thoroughl More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
Aug 22, 2016 -

ToyotaTown responded

Hi Melissa, It's great to hear that your break light and turn signal issues were resolved , safety features such as those are very important. It's pleasure to hear that you were able to enjoy the comfy couch, watch the Olympics and overall have a great experience at our dealership. We hope you continue to enjoy your car and we will always be there for any other automotive needs. Thank you for leaving your feedback, we appreciate it. - ToyotaTown

August 14, 2016

Looking for trustworthy service I had a frustrating experience with another Toyota dealership.Peter gained my confidence quickly..I appreciate his calm manner.My overall experience w More

by paul K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Engelmanas
Aug 17, 2016 -

ToyotaTown responded

Hi Paul K, Sorry to hear about your unfortunate experience at another dealership. We're glad we were able to provide you with a pleasant and satisfying experience. We try to be supportive, and informative for all our customers so they can make any decisions confidently. We're glad to share this experience with you. Thank you for choosing ToyotaTown, we hope we can continue to support you for all your automotive needs. - ToyotaTown

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