ToyotaTown

Excellent Service I just bought a 2017 Toyota Highlander from Toyota Town in London. Frank Circelli was my salesman and he was very personable, kind and knowledgable. I I just bought a 2017 Toyota Highlander from Toyota Town in London. Frank Circelli was my salesman and he was very personable, kind and knowledgable. I highly recommend Frank and Toyota Town if you are looking for excellent customer service. My overall experience was very enjoyable. More

Quick and Efficient I came into the operation to get some work done to my car, and ended up buying one --- It was a seemless process and I upgraded my 2005 Corolla to a 2 I came into the operation to get some work done to my car, and ended up buying one --- It was a seemless process and I upgraded my 2005 Corolla to a 2013 Corolla...I stuck with the same product as it served me well....Geordie was great and made me feel comfortable about the purchased. I was glad to receive the service history on the vehicle also... I only hope this newer Corolla is as good as my last one ---- I'm sure it will be!! More

Very Good! The service is great to deal with and the vehicles that we have owned have been excellent! Vladimir is a very nice man to deal with. Robert Dako in The service is great to deal with and the vehicles that we have owned have been excellent! Vladimir is a very nice man to deal with. Robert Dako in service is awesome! More

Hybrid option for the sienna Even though I didn't end up purchasing a vehicle, I really enjoyed the customer service that I recieved. The sales representative was very professiona Even though I didn't end up purchasing a vehicle, I really enjoyed the customer service that I recieved. The sales representative was very professional and understanding in that we were looking to see if the sienna had a hybrid option. She took showed us the in house model and told us about its features as we explained we would be interested in the 2018 model even if it's not hybrid, but at this time, we want to wait and see if it will be. Our sales representative took out information and told us she would let us know if any details about this in the 2018 model are revealed. We have purchased 3 vehicles from Toyota town in the past, and are always blown away with the service we recieve (we do the drive all the way from Windsor!) Today's service was no exception! Amazing customer service! More

Great Friendly Customer Service Corey acknowledged me as soon as I pulled into the service bay. He explained the scheduled maintenance and answered all my questions. A few days later Corey acknowledged me as soon as I pulled into the service bay. He explained the scheduled maintenance and answered all my questions. A few days later I returned with issues with my vehicle. Again Corey met me promptly with a friendly smile. He listened carefully to my issue and knew what diagnostics to run. As I was enjoying my complimentary tea, Corey found me and explained issue had been resolved. Thanks to Corey for being my friendly, courteous, knowledgeable service advisor! Thanks to the whole customer service team! Great friendly service is why we keep coming back! More

Friendly sales people Appreciated the openness and informative nature of staff. First time buyer, so quite happy that staff were helpful, honest, and transparent. Was guide Appreciated the openness and informative nature of staff. First time buyer, so quite happy that staff were helpful, honest, and transparent. Was guided through from first contact until driving home; including financing, insurance and licensing, etc.. More

Fantastic service from an enthusiastic salesman I was kindly welcomed by Mr. Hock who was a knowledgeable and skilled salesman, and he was wonderful considering his young age. I prefer Lexus, but Mr I was kindly welcomed by Mr. Hock who was a knowledgeable and skilled salesman, and he was wonderful considering his young age. I prefer Lexus, but Mr. Hock had me seriously considering a new Toyota with his great service. It's nice seeing such drive in young people! Maybe I'll wait for the new Camry to arrive and take it on a test drive because he's already got me on their website reviewing the vehicle more. I will return in the future More

Love my rav! Geordie was my sales guy. Young and new but very honest. The kid works his butt off and got me a deal I couldn't refuse. I'll be back to see him in a Geordie was my sales guy. Young and new but very honest. The kid works his butt off and got me a deal I couldn't refuse. I'll be back to see him in a few years for sure. More

Good attitude This dealership is on the right track some improvement is needed in the communication part. In the service department. They told me that somethin This dealership is on the right track some improvement is needed in the communication part. In the service department. They told me that something couldn't be done when in fact they had done it that is in the service department More

Great customer service! I had the pleasure of dealing with Allycia Mulcair and would like to share, with potential customers, what a knowledgable, honest representative she w I had the pleasure of dealing with Allycia Mulcair and would like to share, with potential customers, what a knowledgable, honest representative she was. Allycia took her time to explain and demonstrate many models of Toyotas with my husband and myself. She was patient and never once tried to pressured us or rush us into any decision. I would recommend her to anyone. Thank you for the positive experience! Colleen Galbraith More