ToyotaTown

Toyota Town Review From the very first meeting, Chad Marques, from Toyota-Town, demonstrated commitment to providing high-quality, friendly, and valuable service. Chad w From the very first meeting, Chad Marques, from Toyota-Town, demonstrated commitment to providing high-quality, friendly, and valuable service. Chad went the extra-mile to make sure my purchase decision was well informed and he also went the extra-mile to discuss the value I was acquiring through my purchase. When comparing his service to other dealerships (including dealerships from other brands/makes and models), I realized that Toyota-Town would provide me with the piece of mind I was looking for after finalizing the purchase. Nicole Levasseur, from the Finance department, also walked me and my partner patiently and carefully through the entire financing process. She also went the extra-mile to make sure we were getting value for our purchase. More

Top Notch Service The rating given is because I have experienced excellent service each and every time I have taken my vehicle into dealership. From the friendly greeti The rating given is because I have experienced excellent service each and every time I have taken my vehicle into dealership. From the friendly greeting I receive at vehicle reception, to the courteous and efficient manner my service representative looks after my service appointment and follow-up, to the billing and payment for service I get great value for the money I spend. The staff are courteous, friendly knowledgeable, efficient and have my best interests at heart. The coffee is always fresh and the comfort of the seating in the waiting area allows me to either read, watch TV, relax or get work done if need be. The service experience is top notch. More

Timely and efficant. A routine service was done with only an air filter that needed to be replacement, no up sale or pressure. Staff was friendly and well informed. A routine service was done with only an air filter that needed to be replacement, no up sale or pressure. Staff was friendly and well informed. More

Kuni Hilander Justin new the product very well and was very clear with his explanations. He was excellent at getting back to me quickly. It showed me that he was Justin new the product very well and was very clear with his explanations. He was excellent at getting back to me quickly. It showed me that he was a professional. More

Always a great experience I have purchased many vehicles over the years from Sylvia Donovan at Toyota Town. Her service has always been over the top. She is professional and co I have purchased many vehicles over the years from Sylvia Donovan at Toyota Town. Her service has always been over the top. She is professional and courteous and she takes the time to listen to my needs and direct me to the vehicle that will work best for me. I always feel that I am getting a great deal and if I ever have a problem, she is right there to solve it for me. I would never consider buying a vehicle from anyone else. More

Test Drive Experience I found the type of a car I was looking for on auto trader so I called Toyota Town for a test drive. I had a very pleasant experience talking to Geor I found the type of a car I was looking for on auto trader so I called Toyota Town for a test drive. I had a very pleasant experience talking to Geordie about the car that I was interested in and took it for a drive at my convenience. The car had approximately 30,000 km on it. I was looking for a car with less mileage at a similar price so I did not end up buying it, but overall this was a good experience . More

Great experience Frank was very helpful and gave me great advise on buying a Toyota Corolla . I am so happy with the service provided by Frank and will gladly recommen Frank was very helpful and gave me great advise on buying a Toyota Corolla . I am so happy with the service provided by Frank and will gladly recommend Frank at Toyota Town to anyone looking for a vehicle. More

Purchase of 2018 Toyota Rav 4 The experience was professional and courteous of our needs and concerns. The purchase was a very easy process, all documents were in order. Purchase The experience was professional and courteous of our needs and concerns. The purchase was a very easy process, all documents were in order. Purchased snow tires from Service Dept. as well. More

Amazing service I just wanted to say that Firis Sharif has been so helpful since I have purchased my vehicle last year from Toyota. whatever I need help with he provi I just wanted to say that Firis Sharif has been so helpful since I have purchased my vehicle last year from Toyota. whatever I need help with he provides me honest, trustworthy answers. He has helpful tips and directions. I love this place. I feel very comfortable and the free coffee is a bonus bonus !!! thank you for making my journey at Toyota a pleasant one More

Enjoyable experience I had just returned from a round trip to Mesa Arizona that started last December. While in Arizona I had trouble starting my Venza and found that I n I had just returned from a round trip to Mesa Arizona that started last December. While in Arizona I had trouble starting my Venza and found that I needed a new battery. The folks at Earnhardt Toyota went out of their way to look after my needs. When I arrived at Toyotatown here in London, I was greeted by Amanda Krug, a service adviser. Amanda took the time to understand the purpose of my visit and saved me both time and money by doing what was needed. I thought that I needed an oil change , but Amanda reminded me that it wasn’t necessary because I now use synthetic oil and only need to change every 16,000 Kms. I asked if she could give me an idea how much it would cost to fix a scratch on the rear bumper. She suggested a price and when the detailing department finished, the cost was half what we thought it might be. Amanda is someone that I feel comfortable with in addressing any of my car needs. While service was being completed, Sylvia allowed me to test drive a new vehicle. Like Amanda, Sylvia took the time to find what kind of new vehicle that I might need sometime in the future. Like Amanda, I feel very comfortable in going to her with my new car needs. The overall experience that I’ve had over the past 7 years, after purchasing 2 new Venzas, has been exceptional, one that I often bring up in talking with friends and family. More