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Toyota on the Trail

Edmonton, AB

4.5
927 Reviews

5210 Calgary Trail NW

Edmonton, AB

T6H 4J8

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927 Reviews of Toyota on the Trail

February 23, 2024

Rude woman on the phone calls were hung up on the service techs were driving customers cars around like they were on a race track and my car had been rummaged through when I got it vack More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nigel Catton
February 23, 2024

Best Toyota dealership in Edmonton. Very friendly staff, listen and follow through on what is requested. We are a Toyota family, and the dealership does all our vehicles. I have owned More

by stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandeep Jadhav, Nigel Catton
February 23, 2024

Easy to book appointment via text, service advisor friendly. Service was relatively fast (1.5 hours for oil change plus spark plugs and air filter). My only complaint would be that it is never “just a More

by silver_cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nigel Catton
February 22, 2024

Neat and attentive to costumers, the staff is very friendly, the building is cleaned and above all, their service is excellent. More

by fagcaoile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nigel Catton
February 22, 2024

Polite and give clear explanations Prompt service and clean facilities Overall it was a positive experience More

by liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devanand Sanal
February 22, 2024

Seamless and efficient. Had an excellent customer service experience. Have never been anywhere else, no need to look. More

by Chefpmoran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandeep Jadhav, Herman Lee, Chris Lunden, Kim McKenzie, Michelle McLachlin, Hannah Adams, Nigel Catton, Rajbir Ghuman, Felipe Barba
February 22, 2024

Great service. Friendly and helpful from start to finish I was happy with each person I dealt with. More

by Domina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon, Kim McKenzie
February 22, 2024

Thought 2 years free service was 2 years with no exceptions , not based on mileage More

by tedbzdel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
February 22, 2024

Jay found me the exact right car for me, in my price range--quite quickly , too. Sandra found financing for me that was affordable. Highly recommend Toyota on the Trail! More

by revdrfekete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay in sales and Sandra in financing
February 22, 2024

The text and mechanics were efficient and polite. Gave me exactly what I needed with recommendations for future repairs. More

by chris.biensch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey was great. 5 stars!, Nigel Catton
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