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Toyota of Gladstone
Gladstone, OR
6,640 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
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Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,640 reviews
May 18, 2024
Great experience working with Diego and the finance team. Looking forward to driving this awesome truck. Thanks!! Looking forward to driving this awesome truck. Thanks!! More
by Kdonges67
Helpful May 17, 2024
Erik was a real pleasure to work with. Knowledgeable, friendly, no-nonsense, and personable. Thanks, Eric!! Knowledgeable, friendly, no-nonsense, and personable. Thanks, Eric!! More
by joshnosliw
May 17, 2024
Manny was great to work with and the only sales person that contacted me when I told him to at a later date and all the others did not at other dealerships. that contacted me when I told him to at a later date and all the others did not at other dealerships. More
by Jeff
Employees Worked With
Manny
May 17, 2024
Cassie was my salesperson and she was very helpful, kind and patient. I didn’t feel rushed at all going through this process. She did a great job about walking me through each step of the process. I would and patient. I didn’t feel rushed at all going through this process. She did a great job about walking me through each step of the process. I would definitely recommend her. More
by trudywhittaker24
May 17, 2024
Extremely impressed with Toyota of Gladstone. Raul was great to work with and made the car buying experience very straightforward and fun. This dealership was very honest and I will recommend thi Raul was great to work with and made the car buying experience very straightforward and fun. This dealership was very honest and I will recommend this place to friends and family in the future. More
by Cyrus
May 17, 2024
Lina and her team were very professional. The purchase experience was clean and painless.I highly recommended calling Lina to handle your transaction. The purchase experience was clean and painless.I highly recommended calling Lina to handle your transaction. More
by FrankM
Employees Worked With
May 16, 2024
Becka was fantastic in helping me find and lock-in the car I wanted. She was super responsive and was very easy to deal with. The car ended up delivering earlier than I expected and so that was a pleasant car I wanted. She was super responsive and was very easy to deal with. The car ended up delivering earlier than I expected and so that was a pleasant surprise. I drove down all the way from Seattle to pick up the car, but unfortunately the delivery process was way too drawn-out. We arrived at 6pm and did not leave the dealership until 9pm. We were waiting 2+ hours for one of the finance managers to be available in order to sign the paperwork; to clarify, I had already agreed to the price beforehand, so its not like we were spending time haggling or anything. This is the reason why I can't give the dealership the full 5 stars. We were hoping to get dinner before heading back up to Seattle but couldn't leave the dealership until the paperwork was signed. We were starving but luckily Becka gave us some chips and snacks to hold us over. We finally left the dealership and still had a 3 hour drive back home on a workday. I had forgotten an item in the car that I traded-in, but Nan and Becka helped to retrieve it and mail it back to me. Bottom line, the people are great, but the processes and staggering of deals could be better! More
by bd2
May 15, 2024
This was a seamless transaction. Gladstone Toyota made it really easy for me. Zero pressure. Gladstone Toyota made it really easy for me. Zero pressure. More
by eshleman62
Employees Worked With
May 15, 2024
Everyone is so nice and helpful. I would like to tell everyone to shop there. I would like to tell everyone to shop there. More
by Lunlau999
Employees Worked With
May 15, 2024
This is my family’s 4th or 5th car from this location and we’re extremely satisfied everytime. Excellent customer service, comfortable lounge and competitive pricing. we’re extremely satisfied everytime. Excellent customer service, comfortable lounge and competitive pricing. More
by CADEHAGLER
Employees Worked With
