Toyota On the Park

Outstanding customer service Anastasia is simply a gem, the best customer service representative I have ever encountered at Toyota on the Park! My latest experience did not start Anastasia is simply a gem, the best customer service representative I have ever encountered at Toyota on the Park! My latest experience did not start out well. After my engine light came on Friday around 4 pm, I drove to the service centre and encountered 2 extremely unhelpful and uninterested employees who treated me like I was an interruption to them getting home. They refused to let my car be checked in. Grudgingly, I was given an appointment on Saturday, but warned that the problem could be diagnosed, but probably not fixed. I seriously considered going elsewhere. Luckily for me, it was Anastasia who looked after me on Saturday. She was kind, empathetic and explained everything clearly. She also went out of her way to make sure that, not only was the problem diagnosed, but also fixed in a very reasonable time. She treated me like a valued customer and had all the time in the world for me. Anastasia should give lessons to all reps about how to treat customers with dignity and respect. Aggie More

experience Anastasia was very friendly, courteous, prompt , proactive and very very helpful. I am extremely happy with the outcome of her service . Thank you. m Anastasia was very friendly, courteous, prompt , proactive and very very helpful. I am extremely happy with the outcome of her service . Thank you. my Friend!. Abdul More

A great experience The staff here have treated me and my family very well Even after I bought the car! They have not let me leave until I am truly happy, I would reco The staff here have treated me and my family very well Even after I bought the car! They have not let me leave until I am truly happy, I would recommend this dealership To anyone, I visited at least 20 before coming here I bought the car within 30 minutes of arriving , Reza was a great salesman and gentleman Lee helped me finance And Sharon has been a great help when ever I have called More

The best dealer in the world, 100% recommended! Ted helped us a lot to find the best choice, he really worked hard. he is helpful, nice, friendly , cool and he knows what to do to makes you happy wi Ted helped us a lot to find the best choice, he really worked hard. he is helpful, nice, friendly , cool and he knows what to do to makes you happy with your purchase. I wish that every dealers could be like Ted. I`m really happy to find him, I love my car thank you Ted. you are the best dealer I have ever seen. More

Eugene an Excellent Salesperson at Toyota on the Park Eugene was an excellent salesperson. He asked the right questions, figured out what we wanted and in what price range, and made it happen quickly wit Eugene was an excellent salesperson. He asked the right questions, figured out what we wanted and in what price range, and made it happen quickly with no muss, no fuss. More

Hassle-free car buying experience I already knew what car I wanted; Conrad made it really simple for me to get it. He quickly responded to all my questions by email and text (even outs I already knew what car I wanted; Conrad made it really simple for me to get it. He quickly responded to all my questions by email and text (even outside of business hours), he helped me get the price I wanted to pay, and he never pressured me into anything I didn't want. Hassle-free car-buying experience, which is exactly what I wanted. More

We love our "new" Sienna. From Adam's friendly welcome to Lee's professional and thorough manner with the paper work, everyone at Toyota on the Park was super helpful with our From Adam's friendly welcome to Lee's professional and thorough manner with the paper work, everyone at Toyota on the Park was super helpful with our recent purchase of a "new to us" van. Thanks so much to Bob for all his attention and assistance - he is a very knowledgeable salesman and always kept our needs in mind. We love our "new" Sienna. More

This is how all dealers should be ! Thanks to Brad and Chris for their professionalism throughout the whole selection and buying process. They were very knowledgeable, friendly, courteou Thanks to Brad and Chris for their professionalism throughout the whole selection and buying process. They were very knowledgeable, friendly, courteous and patient! I never felt pressured towards any particular option which was a great surprise after visiting other dealers. I'd definitely recommend this dealership. More

Want to feel the effortless excitement of purchasing a car? How often do you feel the excitement of purchasing a new car dissipate once you enter a dealership? At Toyota On The Park, the moment you walk in the How often do you feel the excitement of purchasing a new car dissipate once you enter a dealership? At Toyota On The Park, the moment you walk in the building you feel like part of the family. What pressure? Doesn't even feel like there was money spent out of your pocket. You will never feel buyer's remorse leaving that wonderful Toyota family. Sales associate is a misrepresentation of what Ted Jafarzadeh walked us through. Extraordinarily knowledgeable man that actually takes the time to listen to your family's needs and budget and works with you to find a solution to a need. I would recommend Ted to any friends or family members that are even slightly interested in purchasing a car as he makes the entire experience the easiest transition possible. My father is, to put it kindly, not tech savvy. Ted walked us through a demonstration of using the features of our new car that now he is comfortable using the tools without asking for help. I found Ted's presentation very appropriate to the level of his client's car knowledge. Once you have found your best fit with the help of Ted, usually comes the boring paperwork. Even though there is still paperwork, Alice Lake is the most organized, proactive financial services woman I have dealt with. She provides the most punctual, informative and helpful service that we could have asked for. It wasn't all boring paperwork! We even had a moment of dog sharing photos! Even if you are not a dog person, you will feel instantly comfortable with Alice and get all the information you require to have the best purchase of your new car! Overall, amazing experience! Our family will definitely be purchasing all of our new and used cars with this bunch! Thanks from Reza's family! More

First time car buyer, could not be happier. I would like to thank Justin and the Toyota on the Park team for a great first time car buying experience. Justin was a fantastic salesman. His style I would like to thank Justin and the Toyota on the Park team for a great first time car buying experience. Justin was a fantastic salesman. His style of selling was extremely suitable for me. From the first time I met him, he told me that he is different from most other salesman and that is exactly what he is. I did not feel that he was aggressive in pushing me to buy a car from him. He gave me all the information needed about different cars (even those that were not Toyota) such as pros and cons, and allowed me to make the decision for myself. After I decided that Toyota was the car that I was most interested in, that's when Justin got to work. As a young driver, he knew how important it was for me to get all the most up to date features. However, he also understood that I was working on a tight budget. He worked hard to find me a slightly used fully loaded Toyota Rav4 Limited (with only 14,000km) for the price of a brand new Rav4 LE. As a brand new car owner what more can I ask for. I got a chance to enjoy driving in a luxury car without having to pay the price for it. Justin truly made me feel like he was there to help me get what I want which is something that not many salesman can do. He even came in early the morning when I was picking up my car to spray the bottom of the car with an extra layer of anti-rust protection. You can't ask for much more from a salesman. I would highly recommend anyone that is looking to buy a Toyota to speak with Justin from the Toyota on the Park dealership as he will pretty much bend over backwards to make you happy. All in all my first car purchase was a great experience. More