Toyota Northwest Edmonton

Very friendly, and very helpful answered all my questions. Staff treated me very well. Often asked me if I needed anything. Made me feel at home. Did not pressure me. Let me explain what I wanted to spend. Sho Staff treated me very well. Often asked me if I needed anything. Made me feel at home. Did not pressure me. Let me explain what I wanted to spend. Showed me what was available for what I wanted to spend. Gave me a great deal on my trade in. They made me feel comfortable and at ease. Thanks Nicholas Ko and Catherine On. More

Amazing! Thank you to Jorge Lima my parents and I were able to find a truck affordable for us. And wow! what a great choice. Driving down country roads and hig Thank you to Jorge Lima my parents and I were able to find a truck affordable for us. And wow! what a great choice. Driving down country roads and highway it just feels amazing. Jorge is an amazing dealer who can help you choose the vehicle of your needs and/or dreams. Very friendly and kind, always with a smile on his face. Thank you very much Jorge!! More

Got a good experience he is a nice guy, friendly he knows how to deal with the customer, he can explain well about the business i am really satisfied he can easily get alon he is a nice guy, friendly he knows how to deal with the customer, he can explain well about the business i am really satisfied he can easily get along with people More

Vehicle Service Kingsway Toyota did an excellent job in servicing my vehicle ina timely fashion. Service agent Hannan, was awesome to deal with. I would definitely g Kingsway Toyota did an excellent job in servicing my vehicle ina timely fashion. Service agent Hannan, was awesome to deal with. I would definitely go back. More

Thanks to Maja and Chris for thier kindness and consideration for helping me purchase a new vehicle, and providing me with the best deal. They went out of t to Maja and Chris for thier kindness and consideration for helping me purchase a new vehicle, and providing me with the best deal. They went out of their way for me, and they met all my needs. It was a pleasure dealing with the two of them. More

Satisfied It was nice to have friendly staff, ready with their smiles and welcoming. Hopefully you guys will keep up the good work. See you next time. It was nice to have friendly staff, ready with their smiles and welcoming. Hopefully you guys will keep up the good work. See you next time. More

They were really that good! This dealership went above and beyond to make sure every detail of my new truck was perfect! From beginning to end the process was smooth! Who does This dealership went above and beyond to make sure every detail of my new truck was perfect! From beginning to end the process was smooth! Who does that? Kingsway Toyota does! More

Great Service and Great Deal Our Sales guy went far and beyond to help us find the right vehicle for our young family.Because I was unwell and couldn't make it to the dealership,h Our Sales guy went far and beyond to help us find the right vehicle for our young family.Because I was unwell and couldn't make it to the dealership,he brought the vehicle to our house...that was a first for me.He was very informative and patient never once made us feel pressured . He gave us a great deal(the best deal ever and this is my 4th Toyota vehicle-the other 3 from a different dealership.) and delivered the vehicle with everything he promised us.Thank you Roneil!!! We showed up to sign paperwork without an appointment and Catherine On helped us out without any hesitation and without making us feel bad.she took the time to print and reprint and go over the finance papers with us.We really appreciated you time and patience ,Catherine. More

Happy with Service I called and had my truck taken in for its first service. My truck went straight into the shop for its oil change and was finished in no time. Unfortu I called and had my truck taken in for its first service. My truck went straight into the shop for its oil change and was finished in no time. Unfortunately I had to replace a tire, which had to be ordered. I had a few questions and concerns and service manager Johnny was able to answer all my questions and concerns . More

In the customers' face It has been my recent experience at Kingsway Toyota in Edmonton, Alberta, to find a new and refreshing face on those people who mostly deal directly w It has been my recent experience at Kingsway Toyota in Edmonton, Alberta, to find a new and refreshing face on those people who mostly deal directly with the customer. In particular, Haneen Halabi, Service Advisor, and two drivers, Salim Dossa and Gary Hayton, who have been most accommodating in their service to me, and my wife. Both of us have been Customers of Kingsway Toyota since 1987. We have owned three Camry's, a Tercel and a Corolla. Under the management of Paul Stocks, we had the finest service either of us had ever experienced from car dealerships. When he moved on and the dealership came under new management, the service faltered and then nearly dropped off completely. After bringing my vehicle in for a period of three years for a problem, which went undetected until I brought the car to another service centre, I learned that the "noise" I had complained of, were badly needed struts for the front end. The other service centre determined the cause of the noise immediately! From that time, I ceased to return to Kingsway for service on the Camry. We continued to bring the Corolla in as there were no problems related with it, being a relatively new vehicle. In recent months, my "new" service centre was over booked, and so, in desperation, I returned to Kingsway Toyota to be greeted by the rather warm and wonderful Haneen. She listened to my concerns with real interest and seemed to me to do all she was able to help and make my concerns dealt with in a realistic, though somewhat costly manner - shop hour charges are $120.00 per hour, as compare to $80.00 per hour at my new service centre. Haneen was kind, honest to the core, which I greatly admire and appreciate. She seemed to almost go out of her way to make my dealings with Kingsway a positive experience, which, because of her, was so. Along with Haneen's marvellous manner, was that same care and attention from the two drivers I had on my next few visits, namely, Salim Dossa and Gary Hayton. They are very courteous and safe drivers, also with a warm and open manner. It is my hope, that the Service shop itself will someday restore in me the same trust and confidence, so that, even though the price of service is high, we can re-establish a relationship where I feel confident in the ability of the work and trust that the work done is complete, and that I do not have to keep returning a few days or weeks later to fix something's that was missed. I remain optimistic. Respectfully, Jean-Pierre Fournier Camry customer, since 1987 More