Toyota Northwest Edmonton

Fantastic service I was recommended Kingsway Toyota by a friend of mine, from the minute I walked in I was greeted with a smile by Shawn and he introduced me to Ron our I was recommended Kingsway Toyota by a friend of mine, from the minute I walked in I was greeted with a smile by Shawn and he introduced me to Ron our sales agent. Ron was a pleasure to deal with he found me a vehicle I was interested in and recommended I take it home to try it out overnight after driving it I decided I wanted a newer model and that may take some time to make it work. Ron listened to my preferences and worked very hard to find me the perfect RAV4 at a great price that had everything I was looking for in it and more. If your looking for someone to make your car purchase a smooth and fun experience call Ron! From picking the perfect vehicle to setting up the finance process I had a wonderful experience with Alan he explained every detail of extras warranty benifits and payment options. Alan was so easy to deal with and made it a most enjoyable experience Thanks Alan for all your help! More

Excellent Shuttle Driver / Service Center Shuttle Driver: Every time I bring my Toyota vehicles for servicing, i always use the shuttle for transportation to and from work. On this day, I wa Shuttle Driver: Every time I bring my Toyota vehicles for servicing, i always use the shuttle for transportation to and from work. On this day, I was greeted by a very friendly driver named Zahir. He's definitely a professional in that he knew the best and safest route to take me to work given the peak hour rush and construction. Conversation was also fun and he actually sold me on the new GPS systems that Toyota uses. Couldn't ask for better service from a shuttle driver. Thanks Zahir!!! Service Center: My only recommendation (1 star removed) relates to the computers/procedures in the Service Center. When I initially arrived the previous morning to drop off my 1st vehicle, I was told that "I wasn't in the system???" I found that odd as I've been using this dealership to service this car for 14 years. I was so irritated by this that I almost cancelled the service right there and go to another Toyota dealership. Luckily after further pressing, they found my record. Bottom line: I felt like part of the Toyota Family in prior trips and now felt like a Stranger. I hope my Service Center experience improves the next time. One Suggestion: Maybe query by name or reconcile name with scheduled appointments first versus asking for contact numbers upon arrival. More

Shuttle Driver - Kind & Polite! Had to use the Kingsway Toyota Shuttle & was cheerfully welcomed by my driver Zahir, he was kind, polite, returned my call promptly & most of all was Had to use the Kingsway Toyota Shuttle & was cheerfully welcomed by my driver Zahir, he was kind, polite, returned my call promptly & most of all was calm & drove safely behind the wheel...I also enjoyed his company. I great overall experience! Thanks Zahir! More

Great Service! Our product adviser,Mike, was very professional and helpful and helped us with all the aspects of purchasing this vehicle. Carolyn in finance was exce Our product adviser,Mike, was very professional and helpful and helped us with all the aspects of purchasing this vehicle. Carolyn in finance was exceptional! Very knowledgeable and made us feel "at home" More

Service was good Come check Kingsway Toyota. Really good customer service and great ppl!! Offered me a beverage from the get go. Had to wait for my insurance policy to Come check Kingsway Toyota. Really good customer service and great ppl!! Offered me a beverage from the get go. Had to wait for my insurance policy to start and they had no problem loaning me a plate More

Very respectful people Agents and employees in this dealership are very respectful. They spend enough time to explain every aspects and concerns related to purchasing and fi Agents and employees in this dealership are very respectful. They spend enough time to explain every aspects and concerns related to purchasing and financing a car. More

Straight Forward Purchase on My Terms I can be a discerning buyer. As a professional Sales Person I have very high standards and expectations. To do business with me a person needs to be v I can be a discerning buyer. As a professional Sales Person I have very high standards and expectations. To do business with me a person needs to be very professional, straight forward, have a sense of urgency and be prepared to do the deal on my terms. Chadi exceeded my expectations in every respect. He is very easy to talk to a deal with. He is smart and creative offering solutions to all my problems. He worked hard on my behalf and earned my business. He is one of the most professional people I've met in this industry. I would confidently recommend Chadi to my friends and family knowing they too would be treated with dignity and respect. More

Experience My husband and I, we went to the dealership to get pricing. We were upfront that we are only shopping around and would like a quote. Ron's service was My husband and I, we went to the dealership to get pricing. We were upfront that we are only shopping around and would like a quote. Ron's service was unbelievable. He went above and beyond our expectations even though he was aware we were shopping around. He spent a lot of time answering our questions and finding the right vehicle which would fit our lifestyle. In all honesty we were not going to purchase the vehicle with Kingsway Toyota due to prior service experience but with Ron's wonderful service we did. This is our 5th purchase with Kingsway Toyota and the best purchase experience ever. We would recommend this delarship and Ron. Service department is horrible. Lack of communication and willingness to help. My husband has dealt with Hanan previously and loves her service. We truly believe service needs lots of work too get to par with sales. Thank you Ron for the wonderful experience. Definitely would recommend you to family and friends. More

happy to bought the right color of the 2016 RAV4 XLE the car I bought the price was very good. Jimmy the salesman he was very nice and very in patient. he take time , happy to have this car. the car I bought the price was very good. Jimmy the salesman he was very nice and very in patient. he take time , happy to have this car. More