Toyota Northwest Edmonton

Unprofessional repair I had a small factory defect that needed resolution and it was not fixed properly. This was not Darcy's fault but the technician that did the work let I had a small factory defect that needed resolution and it was not fixed properly. This was not Darcy's fault but the technician that did the work let us down. More

Knowledgeable and friendly staff I recently purchased a 2016 Toyota Tacoma from the friendly staff at Kingsway Toyota. From the moment I walked in until I drove the truck off the lot I recently purchased a 2016 Toyota Tacoma from the friendly staff at Kingsway Toyota. From the moment I walked in until I drove the truck off the lot the staff could not have treated me better. It was my first time buying a brand new truck so they took their time explaining the process and were happy to answer any questions that I had. I will be bringing my truck to them for any services it requires and will be purchasing my vehicles through them for the forsee able future. More

Shuttle Driver Zahir was my driver yesterday to and from work. He was on time and was very personable. Got me safely to work and back to Kingsway Toyota. He also had Zahir was my driver yesterday to and from work. He was on time and was very personable. Got me safely to work and back to Kingsway Toyota. He also had my card driven to the front entrance. Excellent customer service and overall a nice guy. More

Service Department Without getting into the issue I had with Kingsway Toyota service department, I wish to express my approval with the way my complaint was handled. As Without getting into the issue I had with Kingsway Toyota service department, I wish to express my approval with the way my complaint was handled. As soon as the service manager, Johnny Yu became aware of my concern he handled it in a very professional and fair manner to my satisfaction. Johnny showed a genuine concern for exemplary customer service and a will to preserve Kingsway's favorable profile as a reputable dealer. Over the many years of servicing my 2006 Tacoma a Kingsway, I've always had the highest regard for the quality of their workmanship. More

Shuttle service I had Zahir as my shuttle driver today. He drove me to and from the dealership while my car was getting serviced on a recall. Zahir provided excellent I had Zahir as my shuttle driver today. He drove me to and from the dealership while my car was getting serviced on a recall. Zahir provided excellent service. He was punctual, communicative, polite and it was an overall a great experience! I also had Cale as a customer service representative. He was also very polite and informative. More