Toyota Northwest Edmonton
Edmonton, AB
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Excellent service advisor! Asked her to schedule me for a change oil through email and got the time and day that i wanted. I always do my transactions through Hanan because she Asked her to schedule me for a change oil through email and got the time and day that i wanted. I always do my transactions through Hanan because she's reliable and very accommodating. Kudos! More
Awesome Service I had good time when i purchased my new 4 RUNNER TOYOTA 2016. Chadi Boudiab and Mike Harati offered perfect customer service and offered me a great de I had good time when i purchased my new 4 RUNNER TOYOTA 2016. Chadi Boudiab and Mike Harati offered perfect customer service and offered me a great deal to buy 4 RUNNER 2016 Brand new. I will refer more friends to buy new cars More
Wonderful experience Gerry was there right from the start until the end of the process. He started assisting me thru messenger and then that's it, He got me a nice deal an Gerry was there right from the start until the end of the process. He started assisting me thru messenger and then that's it, He got me a nice deal and was able to get a brand new highlander and helped me get rid of my old car which I think I have been overpaying for a long time. At the dealership, everything turned out to be easier as I could imagine, everybody was friendly and Gerry assisted me and my wife up until we left the dealership with our new car. I will definitely recommend this to my friends and family who's in the market of a new vehicle. More
Shuttle service I had Zahir as my shuttle driver today. He is a courteous and friendly guy. Zahir drove me to work and picked me up at lunch time so that I could retr I had Zahir as my shuttle driver today. He is a courteous and friendly guy. Zahir drove me to work and picked me up at lunch time so that I could retrieve my vehicle when it was done. He is a good driver. He seems to know the city well and he gets you where you need to be in a timely manner and most importantly he gets you there safely. More
Awesome service experience at Kingsway Toyota I had my Toyota Rav 4 2014 1 year service and oil change. Had an awesome service starting from the booking of the appt, coming to my appt, shuttle ser I had my Toyota Rav 4 2014 1 year service and oil change. Had an awesome service starting from the booking of the appt, coming to my appt, shuttle service to work and pick up. More
Justin was AMAZING! This is my third vehicle I have purchased from Kingsway Toyota. And each of my experiences were great. Justin went above and beyond to make me comfo This is my third vehicle I have purchased from Kingsway Toyota. And each of my experiences were great. Justin went above and beyond to make me comfortable and into the SUV I wanted. Alan, explained everything to me and took the time to answer all my questions. They honestly excel at customer service. Thank you once again for everything you did for me! See you for the forth vehicle! Lisa Ponciano-McElwain More
Kingsway professional service I have a nice time when I purchased my new Toyota RAV4 2016 Shadi offered a perfect customer service and offer me a great deal to buy a leased SUV H I have a nice time when I purchased my new Toyota RAV4 2016 Shadi offered a perfect customer service and offer me a great deal to buy a leased SUV His attitude was perfect and deligent and I will refere more friends to buy New Toyota and recommended the precious customer treatment from Shadi. Maja is a great helper and offering a nice assistance to complete the deal and finish the paperwork. John the director of finance is another example of the real Toyota service and teamwork . More
Issues during/after sale but the GM worked with me to solve I purchased a used RAV4 from this dealership and everything went great until I signed the contract, then I got into issues: the loan rate doubled vs. I purchased a used RAV4 from this dealership and everything went great until I signed the contract, then I got into issues: the loan rate doubled vs. what we originally agreed and had to spend several hours until we have reached an agreement. I later realized that the car was slightly hail damaged and reported that to the dealership with pictures. The General Manager worked out the issues with me and fixed the hail damage free of charge while offering a loaner. Despite my original impression, they worked hard to recover their image and they did! At the end I am satisfied with the purchase. More
Very professional Salim is very professional. He is on time or at least he tries to minimize the customers waiting time. I recommend this driver for sure. Salim is very professional. He is on time or at least he tries to minimize the customers waiting time. I recommend this driver for sure. More
Life changing Great customer service and experience loved coming here for the second time every one was very helpful and friendly especially Catherine she was wonde Great customer service and experience loved coming here for the second time every one was very helpful and friendly especially Catherine she was wonderful and fun to work with More