Toyota Northwest Edmonton

Shuttle service Sophie - the shuttle driver, was very professional. Always on time, as promised, with a good attitude and excellent customer approach trying to accomm Sophie - the shuttle driver, was very professional. Always on time, as promised, with a good attitude and excellent customer approach trying to accommodate my busy time frame. More

Repeat customer I was a return customer to kingsway and was disappointed when I learned my salesman from a few years ago was no longer working there but jaffar was at I was a return customer to kingsway and was disappointed when I learned my salesman from a few years ago was no longer working there but jaffar was at the front and happy to greet me and away we went on another car buying journey me I like Alotta bang for my buck and I'm fairly cheap so I informed him ahead of time and it took a few tries but he eventually found me exactly what I wanted at a very good price he also kept going above and beyond running around trying different options for me until I found exactly what I wanted so again jaffar thank you very much I appreciate everything and I give u five stars because it's well deserved! More

Great Car Buying Experience! Came in with an idea of the vehicle I was interested in. Met Jaffar at the door, he listened to all the things I was looking for and was able to get m Came in with an idea of the vehicle I was interested in. Met Jaffar at the door, he listened to all the things I was looking for and was able to get me a test drive quickly. He was very patient and knowledgable. Christine made the finance portion super simple and easy to understand. She was really thorough and I left feeling confident in my purchase. Both Jaffar and Christine made buying a vehicle a quick and painless experience. Great service and excited about my new Rav4! Will definitely recommend Jaffar to any friends and family who are looking to buy a vehicle in the future :) More

Excellent Service Salim met me at my office and was there 15 minutes early. He was very professional and had a very positive attitude. I was extremely happy with the le Salim met me at my office and was there 15 minutes early. He was very professional and had a very positive attitude. I was extremely happy with the level of service. More

Responsive Service I would highly recommend Zahir's shuttle driving service. He responded quickly once my vehicle was serviced at Kingsway Toyota and was very personabl I would highly recommend Zahir's shuttle driving service. He responded quickly once my vehicle was serviced at Kingsway Toyota and was very personable during the drive there. More

Feel ripped off! So we came into the dealership to trade in a vehicle. Traded it in for another used vehicle. The vehicle we got had some dirt on it being as it was be So we came into the dealership to trade in a vehicle. Traded it in for another used vehicle. The vehicle we got had some dirt on it being as it was beside the road never thought anything about it. They washed it but buy then it was to late we signed the paper work and now we are stuck with a scratched up vehicle that we can do nothing about. I will never go back! More

This was a wonderful experience, all were helpful to the 9th We have given the rating that we did because everyone was so helpful and good to us and especially one young lady by the name of Katherine On who was We have given the rating that we did because everyone was so helpful and good to us and especially one young lady by the name of Katherine On who was exceptionally helpful with information and also explaining everything to us. She is one remarkable young lady and knows all facets of hr job. More

The best part of a great vehicle shopping experience! Everything about Gerry made it clear that he wasn't just interested in selling me a vehicle, but in me in general. When we test drove the vehicle that Everything about Gerry made it clear that he wasn't just interested in selling me a vehicle, but in me in general. When we test drove the vehicle that would soon be mine, we had a fun conversation about superhero movies and other nerdy stuff. Best test drive ever! He was also a highly intelligent, professional and reassuring person that made my whole experience at Kingsway Toyota a happy and memorable one. While I'm sure all the salespeople at Kingsway Toyota are great people, I highly recommend Gerry! Along with that, Alan Lim, who handled my financing, was just as friendly and professional. He got me the best rates possible and handled everything in a prompt and efficient manner. More

Service scam All those stories you hear about going to get work done on your vehicle and the shop attempting to swindle you with overpriced xxxxxxxx "repairs" or " All those stories you hear about going to get work done on your vehicle and the shop attempting to swindle you with overpriced xxxxxxxx "repairs" or "maintenance" are certainly proven true when dealing with the service center at kingsway Toyota. Between extremely over priced services, some of which conveniently occurred since my last oil change (when my vehicle was still under warrantee), and the ridiculous attempts to justify the expenses (fancy chemicals to clean my battery? You mean baking soda and/or water?) or charging 100$ to tighten a screw that was making noise while the vehicle is in drive idling at a stop.(had to put it up on the hoist and take a road test after to make sure) to the small things like referring to an oil change as an oil and filter change (you know, to make you feel like you're getting more) I overall feel ripped off. I have many friends who are mechanics but I wanted to stick with this dealer because I purchased my vehicle there. But after literally being treated like an idiot with these phony "fixes" and actual work that needs to be done costing twice as much as most other mechanics, I'm done with this place. More

Told me what I needed to Hear After an initial talk with another sales employee looking at the prospect of getting a Sienna AWD, I visited Honda to also look for the Odyssey. But c After an initial talk with another sales employee looking at the prospect of getting a Sienna AWD, I visited Honda to also look for the Odyssey. But came back and talked to Gerry for another round of selection. The price was higher with the Odyssey but it was still my first choice, Gerry gave me sound and practical suggestions that made me re-think my preference. I am fairly new to Canada. I haven't built my credit rating yet to afford a new car i really wanted. I have to think of the coming expenses once my family will join me here. I have had some prior expenses with renting a house, buying appliances and furniture. And purchasing a new car, with only a GDL license (meaning higher insurance). So, insurance was something I overlooked, initially. So, Gerry was frank to tell me what I needed to hear, rather than just selling me a car (and him earning a profit). Also, upon getting the car, i noticed some work needed to be done on the unit, and I told Gerry about it, and he personally took care of it, as a sign that he thinks of my welfare, and is still there for me, even after the purchase. Gerry, didn't make false or over promises. He didn't gloss on the offer. He didn't have to resort to make the other brand look bad. He just told me what I needed to hear. And I find his being honest and frank as a major factor in deciding for the Toyota. I pray Gerry will have more clients, as I am pretty sure he wont just sell you a car. But he cares for you welfare. More