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Toyota Northwest Edmonton
Edmonton, AB
1,621 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,621 reviews
August 22, 2016
oil change went in for an oil change and ended up getting an inspection done,to find out several problems with my car. The employee was at least kind enough to g went in for an oil change and ended up getting an inspection done,to find out several problems with my car. The employee was at least kind enough to get me 10% off as she knew i could not afford the expense that day More
by Carmel Hallihan
Employees Worked With
SWATI
August 19, 2016
Great Service Advising! The customer service was amazing! Service adviser was so accommodating and was able to take care of our requests also followed up with me over the ph The customer service was amazing! Service adviser was so accommodating and was able to take care of our requests also followed up with me over the phone on additional areas that I could consider on. Good job Swati! More
by Gayan S
Employees Worked With
Swati Sethi
August 19, 2016
Exceptional Service! The customer service was amazing! Service advisor was so accommodating and was able to take care of our requests! We felt Hanan handled all of our ser The customer service was amazing! Service advisor was so accommodating and was able to take care of our requests! We felt Hanan handled all of our service needs in an exceptional way! More
by Lisa Kleparchuk
Employees Worked With
Hanan Borhot
August 18, 2016
Awsome car buying experience! From the moment I entered Kingsway Toyota I was treated like family. The knowledgeable Sales Person listened to my specifications and found the perfe From the moment I entered Kingsway Toyota I was treated like family. The knowledgeable Sales Person listened to my specifications and found the perfect vehicle to match my needs. 2016 Tundra. The Financial officer went out of his way, to provide me with the best way to finance, to suit my budget. All in all it was a much less stressful experience than I have encountered in my many years of purchasing a new vehicle. Highly recommend their service pre and post anytime! More
by cardel
Employees Worked With
Haneen Halabi, Alan Lim, Dan Smith, Shannon Perreault
August 17, 2016
excellent service Everything discussed was very clear, they even completed same day extra service which wasn't booked. Swati in service, zahir as shuttle driver, were Everything discussed was very clear, they even completed same day extra service which wasn't booked. Swati in service, zahir as shuttle driver, were all amazing!! More
by kc
Employees Worked With
Swati
August 17, 2016
No work done despite me calling ahead. As we all know taking your car in is a pain in the butt. Especially when you have to for a factory recall. I called ahead to make sure they had the pa As we all know taking your car in is a pain in the butt. Especially when you have to for a factory recall. I called ahead to make sure they had the part prior to making the appointment. They said yes. I had basically just gotten home when I had a call saying my car was ready for pick up because nothing got done since they didn't have the part! The only redeeming experience of the day was the excellent courtesy shuttle driver Zahir Jiwa More
by Mr. Greg
Employees Worked With
Zahir Jiwa
August 17, 2016
First time car buyer I finally was able to purchase a new car after 7 years and decided to go with a 2016. Honestly they were extremely accommodating and everyone tried t I finally was able to purchase a new car after 7 years and decided to go with a 2016. Honestly they were extremely accommodating and everyone tried to get me the best price and make my experience one to remember! Price was great and the follow up from Binh after purchasing the car was nice to have. I feel like if I have any concerns I can go to them and expect them to help the best they can. More
by Angela
Employees Worked With
Binh Luu, Deepinder Singh
August 16, 2016
Haneen is great - First time I'd had to use this dealership for service. Haneen is an excellent service advisor; very courteous and pleasant to deal with. Great person First time I'd had to use this dealership for service. Haneen is an excellent service advisor; very courteous and pleasant to deal with. Great person to have as the point person for the service dept. More
by Bob
Employees Worked With
Haneen Halabi
August 14, 2016
exceeds my expectations Customer concerns are taken care of and top priority. I will shop here for my next vehicle. feel very confident in doing all my vehicle needs at Customer concerns are taken care of and top priority. I will shop here for my next vehicle. feel very confident in doing all my vehicle needs at the service center. Great price on oil changes. Thsnk you More
by Kevin Taylor
Employees Worked With
Hanan Borhot
August 13, 2016
Best service advisor ever! Hanan B is best service advisor, she made my day today! If there was more stars I would've give her that :) She was so friendly got my service job d Hanan B is best service advisor, she made my day today! If there was more stars I would've give her that :) She was so friendly got my service job done before promised time. More
by Ayeash
Employees Worked With
Hanan Borhot, Zahir Jiwa
