Toyota Northwest Edmonton
Edmonton, AB
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Polite, professional, pleasant and patient front line staff I'm not anyone's favourite customer. I drive a 9 year old Corolla, don't know a lot about cars and want to drive it forever. That means that when I b I'm not anyone's favourite customer. I drive a 9 year old Corolla, don't know a lot about cars and want to drive it forever. That means that when I bring my vehicle in for servicing it's not only inconvenient for me (as being without a car is for everyone), it's also often expensive. Everyone I've dealt with in the Service Department at Kingsway has been understanding and helpful. This time Hanan looked after my file and contacted me regularly. I've never been pressured when I request that only the most urgent problems be dealt with. I'm sorry that I didn't note the name of the service representative who looked after payment and gave me back my keys but he was diligent about offering to go through the bill with me and help me find my car. I've had good experiences with the shuttle service as well. Sophie, who drove me this time, is an excellent driver and a relaxing conversationalist. More
Awesome Service Gerry was excellent to deal with. He worked diligently to get us a great deal on our new 4runner that no other dealership could match. He really went Gerry was excellent to deal with. He worked diligently to get us a great deal on our new 4runner that no other dealership could match. He really went the extra mile for us by helping to sell our old vehicle privately and even delivered the new suv to the airport for us. Thanks Gerry! More
Amazing Dealership From the point I stepped in to take my test drive to the time I left with my new vehicle the staff was amazing and very knowledgeable. Marty took care From the point I stepped in to take my test drive to the time I left with my new vehicle the staff was amazing and very knowledgeable. Marty took care of the first step in letting me know my options and what was best for what I was wanting in a vehicle. Alan took the time to explain every part of the financing and warranty so that I was able to understand what I was getting. And Jeremy made sure to go through everything in the vehicle and explain all the workings of it. This is my second vehicle from Kingsway and I wouldn't go anywhere else. More
Bait and Switch?? Just called salesman Chris, inquiring about the 2016 Rav 4 Ltd Hybrid with Tech pkg. Stick # 6RH4275 Vin#. JTMDJREV5GD014275 Priced on your website Just called salesman Chris, inquiring about the 2016 Rav 4 Ltd Hybrid with Tech pkg. Stick # 6RH4275 Vin#. JTMDJREV5GD014275 Priced on your website as $40,135 Black pearl Chris said he had no record of this vehicle BUT did try to up sell to pricier ones. We pulled this info from Kingsway Toyota site this morning!!! How can there be NO record of this car unless .... .? ZERO stars across the board!!! Unfortunately I am unable to submit without giving at least 1 star? More
Appreciation to Zahir Jiwa Zahir drove me three times. He is Excellent driver, awesome communication, perfect on the time. Finally he is professional driver. Thank you so muc Zahir drove me three times. He is Excellent driver, awesome communication, perfect on the time. Finally he is professional driver. Thank you so much and good luck. More
excellent It was a great experience overall. Fast and friendly. Service was done within the time frame it was quoted. Salim the driver was excellent. Will be b It was a great experience overall. Fast and friendly. Service was done within the time frame it was quoted. Salim the driver was excellent. Will be back More
Great Service & Very Generous People Buying a brand new vehicle can be a load full of stress and very heavy on the shoulders but with Kingsway Toyota and their amazing employees, they hav Buying a brand new vehicle can be a load full of stress and very heavy on the shoulders but with Kingsway Toyota and their amazing employees, they have made this sale, once again very stress-free. I think that the deals they give is very great and just the total performance of their vehicles are flawless. Grateful to deal with people like Maja, Chadi & Catherine! >Proud Costumers: Leomida&Rodelio More
Painless/worryless transaction! I did an completely online purchase. Ron contacted me and find me the vehicle perfect for my need and at a perfect price. My Tacoma was delivered righ I did an completely online purchase. Ron contacted me and find me the vehicle perfect for my need and at a perfect price. My Tacoma was delivered right at my work place the day after the papers were signed. Finance service is also excellent. Very pleased with the overall experience. More
Favourite Dealership In Edmonton! Our experience with Kingsway Toyota was absolutely fabulous. From the moment we walked in the door the staff was friendly. Ron was second to non Our experience with Kingsway Toyota was absolutely fabulous. From the moment we walked in the door the staff was friendly. Ron was second to none for being courteous, knowledgeable & patiently answered all our questions. What We found refreshing was he had a smile from start to finish. When the time comes we definitely will buy our 3rd RAV4 Ltd thru Ron! Moon Singh was friendly & efficient in making up our receipt for our purchase. Jerry & Wendy Filomeno More
Catherine On_above and beyond the call of duty I am not sure if Kingsway Toyota realizes what an amazing employee they have with Catherine, she truly went above and beyond what her job would requi I am not sure if Kingsway Toyota realizes what an amazing employee they have with Catherine, she truly went above and beyond what her job would require her to do by helping me with a private car sale. My financing was with Toyota Financial Services (really difficult to deal with due to their insistence on using mail as the primary form of communication). Catherine helped immensely by making arrangements to get money paid and documents moved with lightning speed. She demonstrated great professionalism and knowledge throughout the entire process while continuing to serve her other customers. If you are looking amongst your staff for future leaders, you should take a good look at Catherine, it is employees like her that keep your customers coming back. Thank you again, Catherine! More









