Toyota Northwest Edmonton
Edmonton, AB
Filter Reviews by Keyword
By Type
Showing 1,621 reviews
*****5 Star Sales and Service at Kingsway Toyota***** My wife and I have just purchased our 2nd 4Runner Limited from Kingsway Toyota and once again the Kingsway team has proven why they are the best deale My wife and I have just purchased our 2nd 4Runner Limited from Kingsway Toyota and once again the Kingsway team has proven why they are the best dealer around. Ron Sewak our Sales Advisor was a complete professional, his knowledge and willingness to get us exactly what we wanted for vehicle and price made the full process seamless. To top off the experience Daniel Priestner, General Manager personally engaged in our negotiations and was also a true professional and a pleasure to deal with. Kingsway Toyota offers the complete package from Sales to Service and in fact the Service team of Haneen, Hanan and Kim have played a big part in my loyalty to Kingsway. Their customer service, honesty and expertise makes them the best in the business. Thank You Kingsway Toyota! More
Recall work done for Tacoma Zahir was able to get me to work quickly and prompt with the pick up when needed--the prompt pick up does not happen very often. Good conversationalis Zahir was able to get me to work quickly and prompt with the pick up when needed--the prompt pick up does not happen very often. Good conversationalist. Thanks for the prompt and courteous service. As far as the overall service: Appointment booking was quick and courteous. Completion of work was done well within the timeframe I expected. Appreciated the call when work was completed. More
Amazing service! Was given a break down of the service I was buying and answered my questions through email and in person. The shuttle driver, Zahir, was kind and cons Was given a break down of the service I was buying and answered my questions through email and in person. The shuttle driver, Zahir, was kind and considerate. Major reason why I keep coming back to Kingsway Toyota is the amount of customer service and care. Keep up the great work! More
VIP Service I received VIP Service today in my shuttle to and from downtown. Salim is very Professional and a pleasure to deal with! He took the most efficient ro I received VIP Service today in my shuttle to and from downtown. Salim is very Professional and a pleasure to deal with! He took the most efficient route to save us both time. More
Great Service Saleem was very helpful and was on time.Great customer service and very friendly. Thank you for all that you have done. Will be seeing you in the near Saleem was very helpful and was on time.Great customer service and very friendly. Thank you for all that you have done. Will be seeing you in the near future. More
Thank You Dan Smith and Tina Tina, as first contact in the busy new car sales department, you are professional, knowledgeable, respectful and kind to customers and co-workers ali Tina, as first contact in the busy new car sales department, you are professional, knowledgeable, respectful and kind to customers and co-workers alike. Dan, I very much appreciated all of your help, caring, guidance and patience in my new Corolla purchase. More
Excellent service Over the last few day with email (Danika) I received quick service, I was expecting to have to wait for at least a week to get my truck in. Was very Over the last few day with email (Danika) I received quick service, I was expecting to have to wait for at least a week to get my truck in. Was very surprised I got it in within two days. Excellent feed back and phone call from (Haneen) as the service technician was finding out what the issues were. I needed to be pickup at my office and Zahir was a very pleasant and friendly driver felt safe like travelling with a friend. More
Great shuttle service! Salim is a safe, courteous and helpful driver. He brought me to my place of work while my vehicle was being serviced and picked me up. Gave me his con Salim is a safe, courteous and helpful driver. He brought me to my place of work while my vehicle was being serviced and picked me up. Gave me his contact details just in case of any change. Salim loves his job and is a great asset to Kingsway Toyota. I've been taking their service shuttle since 2012 and this has been my best experience so far. Thanks Salim! You deserve a raise for your excellent work! More
Bad Experience I went this past Saturday to get two recalls done, and upon picking my car up right when they closed I turned my car on and started to drive home. On I went this past Saturday to get two recalls done, and upon picking my car up right when they closed I turned my car on and started to drive home. On my way home my muffler happens to come loose, funny coincidence. I called and asked them if there was anything they could have done that could possibly have created this issue, they said no. I then asked if the car was taken for a test drive - they said yes around the block or two. They did not take responsibility for this, because there's no evidence they directly caused it which I understand but GOOD Customer service to get REPEAT business would be to say they would at least take a look at it and see if it's two bolts missing or a larger problem. If it's simply two bolts missing then replace them and that's good customer service to get repeat business. Never going there again, ever. More
Great service good driver. Good service and courtesy vehicle prices are high and that should be addressed.. Please look at working on that aspect . The driver was courteous and Good service and courtesy vehicle prices are high and that should be addressed.. Please look at working on that aspect . The driver was courteous and on time More









