
Toyota Northwest Edmonton
Edmonton, AB
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First time car buyer I finally was able to purchase a new car after 7 years and decided to go with a 2016. Honestly they were extremely accommodating and everyone tried t I finally was able to purchase a new car after 7 years and decided to go with a 2016. Honestly they were extremely accommodating and everyone tried to get me the best price and make my experience one to remember! Price was great and the follow up from Binh after purchasing the car was nice to have. I feel like if I have any concerns I can go to them and expect them to help the best they can. More
No work done despite me calling ahead. As we all know taking your car in is a pain in the butt. Especially when you have to for a factory recall. I called ahead to make sure they had the pa As we all know taking your car in is a pain in the butt. Especially when you have to for a factory recall. I called ahead to make sure they had the part prior to making the appointment. They said yes. I had basically just gotten home when I had a call saying my car was ready for pick up because nothing got done since they didn't have the part! The only redeeming experience of the day was the excellent courtesy shuttle driver Zahir Jiwa More
excellent service Everything discussed was very clear, they even completed same day extra service which wasn't booked. Swati in service, zahir as shuttle driver, were Everything discussed was very clear, they even completed same day extra service which wasn't booked. Swati in service, zahir as shuttle driver, were all amazing!! More
Haneen is great - First time I'd had to use this dealership for service. Haneen is an excellent service advisor; very courteous and pleasant to deal with. Great person First time I'd had to use this dealership for service. Haneen is an excellent service advisor; very courteous and pleasant to deal with. Great person to have as the point person for the service dept. More
exceeds my expectations Customer concerns are taken care of and top priority. I will shop here for my next vehicle. feel very confident in doing all my vehicle needs at Customer concerns are taken care of and top priority. I will shop here for my next vehicle. feel very confident in doing all my vehicle needs at the service center. Great price on oil changes. Thsnk you More
Best service advisor ever! Hanan B is best service advisor, she made my day today! If there was more stars I would've give her that :) She was so friendly got my service job d Hanan B is best service advisor, she made my day today! If there was more stars I would've give her that :) She was so friendly got my service job done before promised time. More
Haneen is the best We are so happy to have such an intelligent and courtious young lady take care of our service on our 4runners. My son and i know that we do not have t We are so happy to have such an intelligent and courtious young lady take care of our service on our 4runners. My son and i know that we do not have to worry about the maintenance being done on our vehicles. Kinsway Toyota has always been our first choice for all our vehicle care. Thanks, Bart Ainley More
great service The customer service employee was very friendly and accommodating. Overall I am very satisfied with their work and service to my car and they are on t The customer service employee was very friendly and accommodating. Overall I am very satisfied with their work and service to my car and they are on time. More
Satisfactory I recommend this dealer to anyone that quality work done on their vehicle. I hope to visit them to take advance of the excellent customer service. I recommend this dealer to anyone that quality work done on their vehicle. I hope to visit them to take advance of the excellent customer service. More
update of recent purchase when i purchased the vehicle i installed optional rails and crossbars. it was a busy day at the dealership and when i picked up the vehicle a few day when i purchased the vehicle i installed optional rails and crossbars. it was a busy day at the dealership and when i picked up the vehicle a few days later i realized the key for the crossbars was missing. i called the dealership and Mr. Gerry Domingo. believe me Gerry tracked down that small missing part and manual quickly. it is obvious to me that this dealership wanted to make this client happy after the vehicle purchase ! i am confident that going forward i can expect nothing but the best from this dealership. IMPRESSED :) More