Toyota Northwest Edmonton
Edmonton, AB
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Scam dealer Brought my 2006 RAV 4 for recall, service consultant and Toyota certified Tech checked my car and gave us a recommended services which included water Brought my 2006 RAV 4 for recall, service consultant and Toyota certified Tech checked my car and gave us a recommended services which included water pump fail, coolant leak and AT fluid contaminated/ burnt ( all status fail). Total estimate $1360.28. They did NOT aware that I replaced the water pump 6 months earlier at 72000 Km and changed coolant. I also changed AT fluid and filter at 60000 Km. Please, DO NOT do whatever Toyota CERTIFIED TECH and SERVICE CONSULTANT RECOMMEND. I would NOT take my vehicle back to KINGSWAY dealer. More
EXCELLENT SERVICE I recently took my vehicle in for a service and was again impressed with the level of service and professionalism. I have and will continue to refer I recently took my vehicle in for a service and was again impressed with the level of service and professionalism. I have and will continue to refer people to Kingsway Toyota for both sales and service. More
Excellent customer service The shuttle driver was very friendly,didn't have to wait too long for pick up and always smiling,he drove me twice already and I was very satisfied wi The shuttle driver was very friendly,didn't have to wait too long for pick up and always smiling,he drove me twice already and I was very satisfied with the service,keep it up and congratulations kingsway toyota for having an excellent employee. More
Recent purchase Everyone from start to finish was really kind to work with and thorough. I had no concerns and would return to purchase or recommend to friend/family. Everyone from start to finish was really kind to work with and thorough. I had no concerns and would return to purchase or recommend to friend/family. More
oil change went in for an oil change and ended up getting an inspection done,to find out several problems with my car. The employee was at least kind enough to g went in for an oil change and ended up getting an inspection done,to find out several problems with my car. The employee was at least kind enough to get me 10% off as she knew i could not afford the expense that day More
Great Service Advising! The customer service was amazing! Service adviser was so accommodating and was able to take care of our requests also followed up with me over the ph The customer service was amazing! Service adviser was so accommodating and was able to take care of our requests also followed up with me over the phone on additional areas that I could consider on. Good job Swati! More
Exceptional Service! The customer service was amazing! Service advisor was so accommodating and was able to take care of our requests! We felt Hanan handled all of our ser The customer service was amazing! Service advisor was so accommodating and was able to take care of our requests! We felt Hanan handled all of our service needs in an exceptional way! More
Awsome car buying experience! From the moment I entered Kingsway Toyota I was treated like family. The knowledgeable Sales Person listened to my specifications and found the perfe From the moment I entered Kingsway Toyota I was treated like family. The knowledgeable Sales Person listened to my specifications and found the perfect vehicle to match my needs. 2016 Tundra. The Financial officer went out of his way, to provide me with the best way to finance, to suit my budget. All in all it was a much less stressful experience than I have encountered in my many years of purchasing a new vehicle. Highly recommend their service pre and post anytime! More
First time car buyer I finally was able to purchase a new car after 7 years and decided to go with a 2016. Honestly they were extremely accommodating and everyone tried t I finally was able to purchase a new car after 7 years and decided to go with a 2016. Honestly they were extremely accommodating and everyone tried to get me the best price and make my experience one to remember! Price was great and the follow up from Binh after purchasing the car was nice to have. I feel like if I have any concerns I can go to them and expect them to help the best they can. More
No work done despite me calling ahead. As we all know taking your car in is a pain in the butt. Especially when you have to for a factory recall. I called ahead to make sure they had the pa As we all know taking your car in is a pain in the butt. Especially when you have to for a factory recall. I called ahead to make sure they had the part prior to making the appointment. They said yes. I had basically just gotten home when I had a call saying my car was ready for pick up because nothing got done since they didn't have the part! The only redeeming experience of the day was the excellent courtesy shuttle driver Zahir Jiwa More









