Toyota Northwest Edmonton
Edmonton, AB
Filter Reviews by Keyword
By Type
Showing 1,595 reviews
Great service rep Hanan was very helpful and pleasant. She went the extra mile, communicating clearly about what was required and making sure I was happy with the resul Hanan was very helpful and pleasant. She went the extra mile, communicating clearly about what was required and making sure I was happy with the results. More
Great customer service!! Haneen Halabi was very helpful when I brought my car in. She's very knowledgable and friendly. I will definitively be coming back for my next service Haneen Halabi was very helpful when I brought my car in. She's very knowledgable and friendly. I will definitively be coming back for my next service :) More
Amazing and friendly place This is an awesome place to go for your car service. Haneen is excellent, she is very friendly, she listens to what you want done on your car and make This is an awesome place to go for your car service. Haneen is excellent, she is very friendly, she listens to what you want done on your car and makes certain that it is done right and on time. I would recommend this dealership to anyone because they have an amazing service department team. More
Very good experience Haneen was excellent, able to accommodate contacting me by both email and text. Speedy check in, clear explanation of costs, and good communication re Haneen was excellent, able to accommodate contacting me by both email and text. Speedy check in, clear explanation of costs, and good communication regarding when parts were arriving. Can't wait for my next service call, now. More
Great customer service Came in for servicing on my vehicle a couple times, had a great experiences dealing with hanan. Would definitely recommend my friends and family to go Came in for servicing on my vehicle a couple times, had a great experiences dealing with hanan. Would definitely recommend my friends and family to go in to see her for any vehicle maintenance. More
"Would Give her 6 STARZZZ If I could" Hanan is always welcoming, professional everytime my car is serviced. She ensures that i get a shuttle ride right away and goes out of her way to make Hanan is always welcoming, professional everytime my car is serviced. She ensures that i get a shuttle ride right away and goes out of her way to make sure that my work schedule is not impacted by a routine car maintenance. She communicates well the needs of the car and explains really well when certains repairs are needed. If you need to get your Car checked, make sure you go to Toyota Kingsway to see Hanan Borhot, you will not regret it. More
Service visit review Really helpfull service staff...including the shuttle driver. As always, went on with two different cars on two separate days and was able to have the Really helpfull service staff...including the shuttle driver. As always, went on with two different cars on two separate days and was able to have the cars ready by lunch on both days. More
Never been any happier with the phenomenal service I brought my truck about 4 months ago. I went in and seen Hanan Borhot so she can help me with obtaining shuttle service to the rental place where she I brought my truck about 4 months ago. I went in and seen Hanan Borhot so she can help me with obtaining shuttle service to the rental place where she also set up a vehicle for pick for me. I came from calgary alberta to edmonton for a business meeting so I had very few hours so drop my truck and pick up the rental. She made every thing very easy for me and I was quite impressed to be honest with the amount of help she did for me. I would recommend kingsway toyota to anyone who wants amazing service and costumer service. make sure you go see Hanan Borhot. More
Great service We bought our vehicle here in 2008 and continue to come back because of the great service staff. Hanan was very helpful in navigating a number of req We bought our vehicle here in 2008 and continue to come back because of the great service staff. Hanan was very helpful in navigating a number of requests and various inquiries. She was extremely professional and had great suggestions. Always a pleasure to deal with. More
Service advisor Recently took my Highlander in for service and winter tires installed.My service advisor was Marni. She was very helpful, friendly and knowledgeable. Recently took my Highlander in for service and winter tires installed.My service advisor was Marni. She was very helpful, friendly and knowledgeable. She made the pain of the bill more pleasant because of her pleasant manner. The vehicle was ready when promised and so far all seems fine. (just picked it up) Marni is a very good representative to have working the front lines. Anyone I have dealt with at this location has been very friendly and helpful. Big thanks to Marni! Carol Isert More









