
Toyota Northwest Edmonton
Edmonton, AB
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Great service We bought our vehicle here in 2008 and continue to come back because of the great service staff. Hanan was very helpful in navigating a number of req We bought our vehicle here in 2008 and continue to come back because of the great service staff. Hanan was very helpful in navigating a number of requests and various inquiries. She was extremely professional and had great suggestions. Always a pleasure to deal with. More
Service advisor Recently took my Highlander in for service and winter tires installed.My service advisor was Marni. She was very helpful, friendly and knowledgeable. Recently took my Highlander in for service and winter tires installed.My service advisor was Marni. She was very helpful, friendly and knowledgeable. She made the pain of the bill more pleasant because of her pleasant manner. The vehicle was ready when promised and so far all seems fine. (just picked it up) Marni is a very good representative to have working the front lines. Anyone I have dealt with at this location has been very friendly and helpful. Big thanks to Marni! Carol Isert More
My car service Your front end ladys are the best in the business very friendly and helpful smiling and greeting you as you come in very open and VERY PROFESSIONAL th Your front end ladys are the best in the business very friendly and helpful smiling and greeting you as you come in very open and VERY PROFESSIONAL the rest of the place could learn from them i walk through the new car area and never got a hello they were to busy on there computers and thats now way to run a business so take a lead from your people in the front end and clean up your act They could take some lessons from Hanan Borhot she is Very professional Friendly and not afraid TO SAY GOOD MORNING More
This visit involved basic servicing. It was done promptly. Service at this dealership always seems to be of good quality and mostly completed in the time estimated. I count on them to keep my car running smoo Service at this dealership always seems to be of good quality and mostly completed in the time estimated. I count on them to keep my car running smoothly so I do not have problems on the road. More
Friendly and efficient. Salim was a very nice friendly driver. I enjoyed talking to him as he took me home and back to the Toyota dealership. When he estimated the pickup t Salim was a very nice friendly driver. I enjoyed talking to him as he took me home and back to the Toyota dealership. When he estimated the pickup time at my house for 1pm, he arrived at 1 minute to 1pm. Fantastic. More
VERY PROFESSIONAL, KNOWLEGABLE AND FRIENDLY I FELT THAT THE CUSTOMER WAS IMPORTANT TO THE STAFF AT KINGSWAY TOYOTA!! SOMETHING THAT DOESN'T HAPPEN VERY OFTEN ANYMORE. I WILL DEFINATELY RECOMME I FELT THAT THE CUSTOMER WAS IMPORTANT TO THE STAFF AT KINGSWAY TOYOTA!! SOMETHING THAT DOESN'T HAPPEN VERY OFTEN ANYMORE. I WILL DEFINATELY RECOMMEND THEM TO FRIENDS AND FAMILY. More
Awesome ladies! My first service visit on my RAV4 to Kingsway Toyota was a very good experience. I went from being surprised because I wasnt given all the necessary My first service visit on my RAV4 to Kingsway Toyota was a very good experience. I went from being surprised because I wasnt given all the necessary information by my salesman to being accommodated by the two ladies at the service desk and my wait time was completely accommodated. You were both super. I also made use of the shuttle service and Zahir was excellent, very friendly and once again accommodating. Thanks to all of you for making my experience pleasant. See you in 6 months. More
Whoopwhoop! Dealership has maintained my 2011 Tundra since purchased. Always a positive, caring experience from well informed staff. Tho and Hanan were super! Dealership has maintained my 2011 Tundra since purchased. Always a positive, caring experience from well informed staff. Tho and Hanan were super! Very informative on the service performed and excellent recommendations on what should be done. Vehicle was completed in timely manner and delivered clean - Thank you! More
Excellent Customer Service I went to Kingsway Toyota to see a 2009 Toyota Rav 4 that was for sale. I was assisted by Binh Luu who turned out to be a really nice guy to deal with I went to Kingsway Toyota to see a 2009 Toyota Rav 4 that was for sale. I was assisted by Binh Luu who turned out to be a really nice guy to deal with. He was easy to talk to and joke around with. He was not pushy or aggressive in any way. We eventually negotiated a fair price and bought the SUV. There were a couple of minor issues like paint chips and a cracked windshield, but Binh had those repaired for us. He never pushed us to buy the SUV and left the decision up to us. We also dealt with Catherine On and James Shaul from Finance. They were also very helpful and easy to talk to. They explained all the financing options and got us the financing. I also called the service department later because I noticed there was a minor recall for the vehicle. They said they would take care of it before I picked it up. If you are looking for a vehicle I would recommend this dealership because it is smaller and has a friendly atmosphere. Also my Cousin said the free drinks and popcorn were delicious. More
Thank you Jeremy Harding! Jeremy, I am very pleased with my 2014 Toyota Tacoma, and my purchase experience with Kingsway Toyota was excellent. Jeremy approached me while I wa Jeremy, I am very pleased with my 2014 Toyota Tacoma, and my purchase experience with Kingsway Toyota was excellent. Jeremy approached me while I was looking at vehicles on the lot, and I could not ask for better treatment through the process. He was professional, knowledgeable and tried his hardest to give me the best deal he could! Jeremy was very responsive to his text messages or calls whenever I had questions that I needed immediate answers for. I will most definitely shop at Kingsway Toyota for my future cars and recommend that you MAKE sure that you choose Jeremy to be your salesman, because he did a fantastic job! Thank you again! Senad Hafizovic More