Toyota Northwest Edmonton

Great service My experience at Toyota Northwest Edmonton was wonderful. There was never any pressure when I was taking my time. Shannon was very knowledgeable and p My experience at Toyota Northwest Edmonton was wonderful. There was never any pressure when I was taking my time. Shannon was very knowledgeable and pleasant. I am happy with my purchase of a 4runner SR5. I highly recommend this dealership More

A Dealership Worth Your Loyalty! From the beginning Northwest Toyota was impressive! Coreena, in sales, is keen, professional and went above and beyond to meet our needs during the pu From the beginning Northwest Toyota was impressive! Coreena, in sales, is keen, professional and went above and beyond to meet our needs during the purchase of our '17 Toyota iM. Her obvious experience with Toyota products was appreciated, and made our decision seem easy. Kris, in finance, remained personable and even stayed late to ensure we understood the options that were right for our needs. He also, took the time to evaluate our credit, and point out areas where we may be able to improve our credit rating. In the next year or so, when we plan to purchase our RAV4, we will definitely return to this dealership. More

5 Star Shuttle Service - Saleem is Excellent! Saleem was very professional with a touch of good humor. I very much enjoyed both of my trips with him. He was friendly and returned to pick me up wit Saleem was very professional with a touch of good humor. I very much enjoyed both of my trips with him. He was friendly and returned to pick me up within the time he said he would. It is obvious to me that he takes pride in his work and it is important to him to leave a good impression with his clients. I thank Saleem very much for his service. I hope his paycheck reflects the positive image he is putting forward for this dealership! More

Pre owned sales Nothing short of a positive experience. I had been searching for months for a good pre owned truck. However living in a small town 4 hours out if the Nothing short of a positive experience. I had been searching for months for a good pre owned truck. However living in a small town 4 hours out if the city made it hard to get out and find the right vehicle. I replied to a kijiji email and within five minutes Coreena gave me a call. The particular truck I was interested in was sold. So she talked me through navigating the website which was very helpful. I found a newer truck with less kilometers on it for a great price. The following Saturday I drove to the dealership where Coreena promptly welcomed me. She showed me the truck, which without telling me had a new tonneau cover which would be added at no additional cost. So not being from the city I was unsure of where to go on the test drive (I wanted to do highway and city driving) so she offered to tag along as the navigator. Once back at the dealership it was hard to hide that I was sold. Not much longer I had the paperwork all signed and was ready to rock. The manager came out with Coreena and thanked us for our business, which I considered to be a nice touch to a great experience. Coreena then mentioned she saw I was eyeing up a certain hat in the shop, and that she would be mailing it to me. This was my first positive experience at any dealership. There was not any undue pressure to buy, or pesky questioning. She ensured that any question I had was answered to my full satisfaction. In the end I was very comfortable with the sale. I would recommend Coreena to anybody. She provides a relaxed and easy environment to what can be a stressful situation. Thank you once again! More

Excellent service The service gived for us was really succeful We are really happy about our car so i will really recomend this Dealer, nice People then want to help yo The service gived for us was really succeful We are really happy about our car so i will really recomend this Dealer, nice People then want to help you, good service . Mauricio is a really helpful person he ask you what do you need and he do everything to give you want you need. He give you best ideas about your shop 100 % recommend . Shamoon was really nice guy in every visit that we made he was interested to help us and treat ourselves like home and show us everything about the car . More

Fast responsive service! Last weekend,my Camry engine sounded like its chattering. Sent an email to Marni Hartley,Senior Service Advisor about the engine problem on Sunday,I Last weekend,my Camry engine sounded like its chattering. Sent an email to Marni Hartley,Senior Service Advisor about the engine problem on Sunday,I got a response the very next Monday morning from Marni.She was able to fit my Camry in for diagnosis on the same morning.Correct replacement parts were ordered,installed and problem solved. Great shuttle service from Zahir and Saleem. More

Best salesman ever! We purchase a Toyota 4 Runner in July 2017. Our Salesman Wayne was excellent! I commented to my husband that Ive never had such a great experience in We purchase a Toyota 4 Runner in July 2017. Our Salesman Wayne was excellent! I commented to my husband that Ive never had such a great experience in purchasing a vehicle ever before. No pressure and lots of laughs! Wayne was very professional, very knowledgeable and great to deal with. More

Window Shopping We went there to see if the Toyota Highlander would be a good fit for us. We were greeted by Lamar Williams. He was very pleasant and upbeat and was w We went there to see if the Toyota Highlander would be a good fit for us. We were greeted by Lamar Williams. He was very pleasant and upbeat and was willing to show us all the features of the Highlander even though he knew we were not quite ready to purchase a new vehicle. His demeanour was so contagious he actually made my wife laugh. After showing us three different showroom models he walked us around the dealership explaining all the amenities. I know we will be back to see Lamar in late October when it is time for us to look at the purchase of a new vehicle. More

Great experience Felt welcomed and well treated, Diane is great! She will hook you up! The staff also knows how to put in the work for you to get what you are looking Felt welcomed and well treated, Diane is great! She will hook you up! The staff also knows how to put in the work for you to get what you are looking for. More

Excellent service, friendly & welcoming environment. This new dealership is a great addition to the northwest area. The staff is friendly and I felt very welcomed no matter how many times I returned or This new dealership is a great addition to the northwest area. The staff is friendly and I felt very welcomed no matter how many times I returned or how many questions I asked -- Not all dealerships are like this! More