Toyota Northwest Edmonton

Excellent knowledgable service!! My boyfriend and I were looking to buy a brand new car. We had one in mind, but upon viewing weren't too sure. Amanda Miller showed us all of our opti My boyfriend and I were looking to buy a brand new car. We had one in mind, but upon viewing weren't too sure. Amanda Miller showed us all of our options and we fell in love with the 4 runner! She took us for a test drive so my boyfriend and I could both drive it, and fully answered all of the questions we had. She also set us up with a payment plan that works amazing for us. I would definately recommend her and the dealership to anyone! The salespeople weren't pushy or annoying at all, they just let us browse and do our thing, which is extremely inportant to us. We are going back when my boyfriend buys a new truk!! More

Excellent Experience From the moment I picked up the phone looking for a vehicle, to driving it off the lot, I had an excellent experience. I was looking for a manual cor From the moment I picked up the phone looking for a vehicle, to driving it off the lot, I had an excellent experience. I was looking for a manual corolla with all the options. There were only 3 that fit my specifications in western Canada. Ali put in an exceeding amount of effort to make sure that the car arrived quickly from another dealership, and that it fit everything I was looking for. Once it arrived he made sure that I was completely happy with my purchase. I can not say enough good things about Ali and the staff at Northwest Toyota. Everyone was friendly and helpful. More

Friendly and professional The sales representative, Diana, was courteous and extremely helpful. She explained available options very clearly and honestly. Hopefully I will be The sales representative, Diana, was courteous and extremely helpful. She explained available options very clearly and honestly. Hopefully I will be back soon to finalize a deal. Thanks! More

Excellent service! What a refreshing experience to have dealt with Haneen as my service advisor. Haneen took great care in making sure that I was getting the right servi What a refreshing experience to have dealt with Haneen as my service advisor. Haneen took great care in making sure that I was getting the right services scheduled. She also was very prompt in returning my call when I had some questions about my service visit and she answered all of my questions in the highest level of courtesy. This was the first time that I brought my vehicle to Northwest Toyota and Haneen represented the dealership very well. I will not hesitate to return to Northwest Toyota for future service appointments as a result of Haneen's excellent customer service! More

A great day Diane was great to deal with. She sold us the perfect vehicle. She has happily answered all our questions. We have recommended her to several frie Diane was great to deal with. She sold us the perfect vehicle. She has happily answered all our questions. We have recommended her to several friends. More

Friendly service at every step of the process. Salim drove my 87 year-old mother and me home from the dealership. He was positive and kind and polite. He gave us information about the new facility Salim drove my 87 year-old mother and me home from the dealership. He was positive and kind and polite. He gave us information about the new facility and about the hours of business. He was a very good driver indeed. I learned his name means “safe” which was wonderfully appropriate because that is how we felt in his capable hands. Thanks for the outstanding service, Salim! More

Friendly, Courteous and Punctual Thanks Saleem for being so friendly, courteous and punctual. I will look for you the next time I need my vehicle serviced. It was my frist visit to No Thanks Saleem for being so friendly, courteous and punctual. I will look for you the next time I need my vehicle serviced. It was my frist visit to Northwest Toyota and you gave an excellent first impression! More

*** Great Parts Department *** Had the parts I was looking for. Excellent customer service. Quick and easy to work with. Fast shipping and shipped to outside of Canada to the US. Had the parts I was looking for. Excellent customer service. Quick and easy to work with. Fast shipping and shipped to outside of Canada to the US. More

Great customer service! Lamar was great to work with and love his Texas accent! He’s very friendly, knowledgeable and it doesn’t feel like I’m working with a typical “used ca Lamar was great to work with and love his Texas accent! He’s very friendly, knowledgeable and it doesn’t feel like I’m working with a typical “used car salesmen” when we work together which is very comforting. More

Exceptional Professional Purchasing Experience Kenton is great to work with. He is very knowledgeable and answered all my questions. His product knowledge was exceptional. Kenton is undeniably a Kenton is great to work with. He is very knowledgeable and answered all my questions. His product knowledge was exceptional. Kenton is undeniably a great asset and an excellent employee working for Northwest Toyota. The entire purchasing experience from Sales to Financing is friendly and welcoming yet very professional. I recommend your next purchase with Northwest Toyota. More