Toyota Northwest Edmonton

Friendly service at every step of the process. Salim drove my 87 year-old mother and me home from the dealership. He was positive and kind and polite. He gave us information about the new facility Salim drove my 87 year-old mother and me home from the dealership. He was positive and kind and polite. He gave us information about the new facility and about the hours of business. He was a very good driver indeed. I learned his name means “safe” which was wonderfully appropriate because that is how we felt in his capable hands. Thanks for the outstanding service, Salim! More

Friendly, Courteous and Punctual Thanks Saleem for being so friendly, courteous and punctual. I will look for you the next time I need my vehicle serviced. It was my frist visit to No Thanks Saleem for being so friendly, courteous and punctual. I will look for you the next time I need my vehicle serviced. It was my frist visit to Northwest Toyota and you gave an excellent first impression! More

Excellent service! What a refreshing experience to have dealt with Haneen as my service advisor. Haneen took great care in making sure that I was getting the right servi What a refreshing experience to have dealt with Haneen as my service advisor. Haneen took great care in making sure that I was getting the right services scheduled. She also was very prompt in returning my call when I had some questions about my service visit and she answered all of my questions in the highest level of courtesy. This was the first time that I brought my vehicle to Northwest Toyota and Haneen represented the dealership very well. I will not hesitate to return to Northwest Toyota for future service appointments as a result of Haneen's excellent customer service! More

*** Great Parts Department *** Had the parts I was looking for. Excellent customer service. Quick and easy to work with. Fast shipping and shipped to outside of Canada to the US. Had the parts I was looking for. Excellent customer service. Quick and easy to work with. Fast shipping and shipped to outside of Canada to the US. More

Great customer service! Lamar was great to work with and love his Texas accent! He’s very friendly, knowledgeable and it doesn’t feel like I’m working with a typical “used ca Lamar was great to work with and love his Texas accent! He’s very friendly, knowledgeable and it doesn’t feel like I’m working with a typical “used car salesmen” when we work together which is very comforting. More

Exceptional Professional Purchasing Experience Kenton is great to work with. He is very knowledgeable and answered all my questions. His product knowledge was exceptional. Kenton is undeniably a Kenton is great to work with. He is very knowledgeable and answered all my questions. His product knowledge was exceptional. Kenton is undeniably a great asset and an excellent employee working for Northwest Toyota. The entire purchasing experience from Sales to Financing is friendly and welcoming yet very professional. I recommend your next purchase with Northwest Toyota. More

Professional servive Saleem took care of my driving needs while my car was being serviced. Gentleman manners are not that common these days but he certainly made an except Saleem took care of my driving needs while my car was being serviced. Gentleman manners are not that common these days but he certainly made an exception. Wonderful person, gentle and knowledgeable about Toyota services. Good employee to keep at the show. More

Beautiful new dealership, professional sales experience Wayne was not pushy, he was very knowledgeable, and he treated me just as I expected to be treated by a salesman. I would definitely recommend him to Wayne was not pushy, he was very knowledgeable, and he treated me just as I expected to be treated by a salesman. I would definitely recommend him to anybody in the market for a new vehicle. More

Zahir is cool guy and very profesisonl shuttle drive Zahir is professional shuttle drive and communicate well, entertain us with lots of jokes while drive. He is always on time to pick me up. Zahir is professional shuttle drive and communicate well, entertain us with lots of jokes while drive. He is always on time to pick me up. More

Amazing! Amanda was so helpful in assisting me with buying my first car. She was able to answer all of my questions and was very knowledgeable. Would recommend Amanda was so helpful in assisting me with buying my first car. She was able to answer all of my questions and was very knowledgeable. Would recommend to anyone! Thanks for all your help! More