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Toyota Northwest Edmonton

Edmonton, AB

4.1
1,587 Reviews

14240 137 Ave NW

Edmonton, AB

T5L 5H7

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Showing 1,587 reviews

August 05, 2019

Thanks Second time working with Ali thank you for all the help, looking for a vehicle come to Toyota Northwest Edmonton great staff and service. Thank you More

by Jack23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali El Kurdi, Dominic Ammar
Aug 30, 2019 -

Toyota Northwest Edmonton responded

Thanks Jack, for the review! We're thrilled to hear that Ali and the rest our team were able to provide great service! Thank you for the recommendation, we can't wait to see you back again soon! -The Toyota Northwest Edmonton Team

August 05, 2019

“Relax” The finance manager told my husband to “relax” after quoting us the wrong price for our toyota rav 4. Poor service and attitude from the salesmen. More

by Anon1234
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ali El Kurdi
Sep 13, 2019 -

Toyota Northwest Edmonton responded

Thank you for taking the time to voice your comments and concerns. We're very sorry to hear about your experience, and would appreciate the opportunity to rectify the situation. Unfortunately we are unable to find your contact information based on your username, so please contact us at 780-478-8300. We look forward to hearing from you. -The Toyota Northwest Edmonton Team

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July 31, 2019

Amazing service Me and my wife were looking for new car , than we saw new MDX 2019 at Northwest Toyota online. We decided to go and look at it. We saw Mark outside th More

by Mark Baker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Catapangan, Mark Baker
Jul 31, 2019 -

Toyota Northwest Edmonton responded

Thank you Inder, for the review! We're thrilled to hear that Mark and Chris were able to answer all of your questions, and ensure that you were comfortable throughout the sales process - as well as making sure that you were informed, and that you got a great deal! Enjoy your new vehicle, we can't wait to see you back again soon. -The Toyota Northwest Edmonton Team

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July 31, 2019

Mark la Torre Such an amazing employee with Northwest Toyota... so happy with his service and all the help he does .. we just bought a vehicle from him. Very nice g More

by Mark Baker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Catapangan, Mark La Torre
Jul 31, 2019 -

Toyota Northwest Edmonton responded

Thanks for the review! We're thrilled to hear that Mark was able to help you out! Enjoy your new vehicle, we can't wait to see you back again soon! -The Toyota Northwest Edmonton Team

July 27, 2019

A great experience My wife and I dealt with Jordy Lee in finding a vehicle for our growing family. Jordy doesn't claim to know everything like the cliché sales guy but h More

by Orest
Recommend Dealer
Yes
Employees Worked With
Christopher Catapangan, Ali El Kurdi, Jordy Lee
Jul 29, 2019 -

Toyota Northwest Edmonton responded

Thanks Orest, for the review! We're thrilled to hear that Jordy, and the rest of our team, were able to go the extra mile to ensure that you had a great experience! We hope that you and your family enjoy your new vehicle! We can't wait to see you back again soon. -The Toyota Northwest Edmonton Team

July 24, 2019

Amazing service absolutely amazing service. My husband and myself recently bought a new car from Jordy. He made both myself and my husband comfortable and treated as More

by Lyssybee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maher Ajaj, Jordy Lee
July 08, 2019

Exceptional customer service experience Hanan never fails to deliver exceptional customer service. She accommodated a convenient appointment time and arranged transportation for me during th More

by Grateful customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hanan Borhot
Jul 09, 2019 -

Toyota Northwest Edmonton responded

Thank you for the review! We're thrilled to hear that Hanan and the rest of our service team was able to provide the type of service that makes you want to make the drive! We really appreciate you going out of your way to service your vehicle with us, we can't wait to see you back again soon.-The Toyota Northwest Edmonton Team

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July 08, 2019

THROWING THE BABY OUT WITH THE BATHWATER. I booked an appointment for a simple radiator flush and a belt change (it looked worn and making noise). This needed to be fixed as we were about to More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hanan Borhot
Jul 11, 2019 -

Toyota Northwest Edmonton responded

Hi Mike. Thank you for taking the time to voice your comments and concerns. We have looked for your information to reach out and attempt to rectify the issue. Unfortunately, we were unable to locate your file - so if you could provide us your contact information we will be in touch as soon as possible. Alternatively, you can also reach out to us at 780-900-5897. We look forward to hearing from you soon. -The Toyota Northwest Service Management Team

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June 27, 2019

Excellent service I had been taking my car to my old dealership for service. Because of Jordana I will be bringing my car back to the northwest location. She listened More

by Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordana Bautista
Jun 27, 2019 -

Toyota Northwest Edmonton responded

Thanks Diana, for the review! We're thrilled to hear that our service team - especially Jordana was able to ensure you had a pleasant experience. We appreciate your business and we can't wait to see you again soon! -The Toyota Northwest Edmonton Team

June 26, 2019

Purchase of new Rav 4 Thank you Bashar for introducing me to the new 2019 RAV4. I appreciated your patience while explaining all the features of the vehicle and would recom More

by Barb
Recommend Dealer
Yes
Employees Worked With
Bashar, Illya Sharlay, Nabil Aduss
Jun 27, 2019 -

Toyota Northwest Edmonton responded

Thanks Barb, for the review. We're happy to hear that Bashar was able to get you into the new RAV4 of your dreams! Enjoy it, and make the most of it and all of it's bells and whistles. We can't wait to see you back again soon! -The Toyota Northwest Edmonton Team

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