Back

Toyota Northwest Edmonton

Edmonton, AB

4.1
1,587 Reviews

14240 137 Ave NW

Edmonton, AB

T5L 5H7

Directions

By Type

Showing 1,587 reviews

December 03, 2020

Haneen halabi the service manager really goes above and beyond for customers she is very helpful and informative when I bring in my vehicle 10/10 service ! More

by Fatehia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haneen Halabi, Jordana Bautista
Dec 04, 2020 -

Toyota Northwest Edmonton responded

Thanks, Fatehia, for the review! We're thrilled to hear that Haneen and the rest of our team made your experience with our service center a smooth, seamless and enjoyable one. We can't wait to see you back for your next service! -The Toyota Northwest Edmonton Team

November 25, 2020

Originally I left a less than favorable review. I now have had a change of heart. I was contacted by Luke and felt like he really did care about my issues. I am happy to move forward and look forward t More

by aprilhecht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lukasz Kopec
Nov 30, 2020 -

Toyota Northwest Edmonton responded

Thanks, Aprilhecht, for the review! We take customer concerns into consideration and pride ourselves in providing a top notch experience for all of our customers. We look forward to seeing you back! -The Toyota Northwest Edmonton Team

November 24, 2020

It was my first experience dealing with Edmonton's Toyota Northwest used car dealership. I dealt with Jordy Lee and Brian McInnes. They were both very professional and knowledgeable, therefore I feel they wa More

by hamel5004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordy Lee
Nov 30, 2020 -

Toyota Northwest Edmonton responded

Thanks for the glowing review, Hamel5004! We always strive to provide a top-notch vehicle purchasing experience and we're glad we had the opportunity to share that with you. We look forward to answering questions you may have - The Toyota Northwest Edmonton Team

November 21, 2020

My wife and I were very happy with Katon our salesman, he took the time to explain everything we wanted to know about a hybrid. Would recommend him to any of our friends buying a car More

by Neil
Price
Recommend Dealer
Yes
Employees Worked With
Coreena Wong
Nov 23, 2020 -

Toyota Northwest Edmonton responded

Thanks for the glowing review, Neil! We always strive to provide a top-notch vehicle purchasing experience and we're glad we had the opportunity to share that with you. We look forward to answering questions you may have - The Toyota Northwest Edmonton Team

November 19, 2020

This is my first experience with a dealers, I felt I lost a lot of time of my life not to deal with them, they are very helpful and friendly, it feels like my community Thank you Jordy and all of you More

by aligasim28
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Aiman, Jordy Lee
Nov 20, 2020 -

Toyota Northwest Edmonton responded

Hi, Aligasim28! Thanks for sharing your kind words with us. We're glad your vehicle buying experience put a smile on your face, your review definitely put a smile on ours! We hope to see you back soon - The Toyota Northwest Edmonton Team

November 01, 2020

We were traded our Tundra for a new Tacoma and Jordy was pleasant, professional and put in additional time and effort to ensure we drove away happy. As return customers, we would recommend Jordy to any frie More

by Jo Anne and Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordy Lee
Nov 02, 2020 -

Toyota Northwest Edmonton responded

Hi, Jo Anne and Dennis, thanks for taking the time to leave a review! We prioritize customer service and we're glad your experience with Jordy and the team at Toyota Northwest Edmonton exceeded your expectations. We hope to see you back soon! - The Toyota Northwest Edmonton Team

November 01, 2020

From the moment me and my husband started the process and inquiries to trade in his truck and purchase a Rav 4, Jordy ( internet sales manager) was there to help us through the process !, he answered all our More

by Jill&SteveWall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Stodola, Jordy Lee
Nov 02, 2020 -

Toyota Northwest Edmonton responded

Thanks for the review, Jill & Steve Wall! Congratulations on the new RAV4 LE AWD, we're glad you had a great experience with Damian and Jordy. We're confident Damian, Jordy and our team gave you all the tools you need to take on the road, but if anything should come up, please feel free to contact us! - The Toyota Northwest Edmonton Team

October 28, 2020

I came into Northwest Toyota to get a headlight adjusted and the service Liri provided was excellent. She understood my concern and the adjustment was done very efficiently. Thank you! More

by Don
Recommend Dealer
Yes
Employees Worked With
Liri Hamza
Oct 29, 2020 -

Toyota Northwest Edmonton responded

Thanks for taking the time to leave a review, Don! Liri and our Service team always strives to go above and beyond and we're glad that we could make your service experience a great one! Please don't hesitate to reach out with any questions about your service needs - The Toyota Northwest Edmonton Team

October 28, 2020

Jordy sold me a 2020 Sienna and was very knowledgeable about the Toyota products. He followed through on doing anything and everything he said he would do. Thank you so much to the entire team. More

by Audrey M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lukasz Kopec, Damian Stodola, Jordy Lee
Oct 29, 2020 -

Toyota Northwest Edmonton responded

Thanks for the review, Audrey! Congratulations on the new vehicle purchase, we're glad you had a great experience with Jordy, Damian and Lukasz. We're confident our team gave you all the tools you need to take on the road, but if anything should come up, please feel free to contact us! - The Toyota Northwest Edmonton Team

October 12, 2020

Do not ever go to Coreena Wong. It was a terrible experience for my cousin as a first new car buyer. Was very pushy and and was rude. Had to deal with her for over two hours after closing until the h More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Coreena Wong
Oct 26, 2020 -

Toyota Northwest Edmonton responded

Thank you for providing your feedback and letting us know about this issue, Jason. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (780) 900-5489 and we'd be happy to help you out. Cheers, Toyota Northwest Edmonton

...
21
...