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Toyota Northwest Edmonton

Edmonton, AB

4.1
1,587 Reviews

14240 137 Ave NW

Edmonton, AB

T5L 5H7

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Showing 1,587 reviews

January 08, 2021

Yvon was very helpful, kind, charismatic, and friendly and went out of her way to help us. Hannah was very helpful as well. Thank you. More

by vishi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah Wish (financial service manager) and Yvon (sales assisstant)
Jan 11, 2021 -

Toyota Northwest Edmonton responded

Thanks for the review, Vishi! Congratulations on the new vehicle purchase, we're glad you had a great experience with Yvon. We're confident Yvon and our team gave you all the tools you need to take on the road, but if anything should come up, please feel free to contact us! - The Toyota Northwest Edmonton Team

January 07, 2021

Received awesome service from Brendan Wozniak! He has been truthful in whatever he said and very empathetic. He took a photo of us togather with the new car and sent via email. More

by shirin0705
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Wozniak
Jan 08, 2021 -

Toyota Northwest Edmonton responded

Thanks for the review, Shirin0705! Congratulations on the new vehicle purchase, we're glad you had a great experience with Brendan. We're confident Brendan and our team gave you all the tools you need to take on the road, but if anything should come up, please feel free to contact us! - The Toyota Northwest Edmonton Team

January 06, 2021

Worst service department ever will never purchase nor visit this Toyota northwest location again worst staff ever, for a simple battery test under warranty they decide to push to end of day as I’ve seen More

by Danisabutthead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hanan Borhot, Rhonda McEachern
Jan 07, 2021 -

Toyota Northwest Edmonton responded

Hi Danisabutthead. Thank you for taking the time to voice your comments and concerns. We're very sorry to hear about your experience and would appreciate the opportunity to rectify the issue. Unfortunately, we were unable to find your contact information in our system based on your DealerRater profile name. As such, if you could reach out to us at (780) 900-5489 at your convenience, we would be grateful. Again, we apologize for the situation and look forward to hearing from you soon. -The Toyota Northwest Edmonton Management Team

December 24, 2020

My husband and I were lucky to have had Yvon B as our Product Advisor. Very personable, willing to go the extra mile to accommodate your time. She did not rush the car buying experience, It is a very More

by Linda M
Recommend Dealer
Yes
Employees Worked With
Yvon B, Roman
Dec 28, 2020 -

Toyota Northwest Edmonton responded

Thanks for the review, Linda! Congratulations on the new vehicle purchase, we're glad you had a great experience with Yvon. We're confident Yvon and our team gave you all the tools you need to take on the road, but if anything should come up, please feel free to contact us! - The Toyota Northwest Edmonton Team

December 23, 2020

I am beyond excited to give this RAVE review to Toyota Northwest Edmonton . A couple years ago, I had an experience that wasn't great, but I stuck around to see if the issue would be rectified. It WAS!! More

by aprilhecht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Mustafa, David Vieira, Lukasz Kopec
Dec 28, 2020 -

Toyota Northwest Edmonton responded

Hi, April, thanks for taking the time to leave a review! We prioritize customer service and we're glad your experience with Luke and the team at Toyota Northwest Edmonton exceeded your expectations. We hope to see you back soon! - The Toyota Northwest Edmonton Team

December 19, 2020

Excellent customer service experience with Aidan and Jordy. They made the buying experience easy and addressed all of my concerns. Proud to be part of the Toyota family! More

by Erik E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aidan, Jordy Lee
Dec 21, 2020 -

Toyota Northwest Edmonton responded

Hi, Erik! Thanks for sharing your kind words with us. We're glad your vehicle buying experience put a smile on your face, your review definitely put a smile on ours! We hope to see you back soon - The Toyota Northwest Edmonton Team

December 17, 2020

Excellent service as soon as I walked Into the dealership! Jordy Lee went out of his way to ensure that I received the perfect vehicle. Jordy was very knowledgeable and I highly recommend him when More

by Sarah J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hanna Wish , Jordy Lee
Dec 18, 2020 -

Toyota Northwest Edmonton responded

Hi, Sarah! Thanks for sharing your kind words with us. We're glad your vehicle buying experience put a smile on your face, your review definitely put a smile on ours! We hope to see you back soon - The Toyota Northwest Edmonton Team

December 14, 2020

Chukwuka was very helpful and knowledgeable about the products. I would recommend him to any customer needing help at the dearlership. Great dealership as well. More

by jeremie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chukwuka Amogu
Dec 18, 2020 -

Toyota Northwest Edmonton responded

Thanks for the glowing review, Jeremie! We always strive to provide a top-notch vehicle purchasing experience and we're glad we had the opportunity to share that with you. We look forward to answering questions you may have - The Toyota Northwest Edmonton Team

December 14, 2020

Very helpful and knowledgeable staff. Special thanks to Jordy Lee. Really happy with my truck, hope to receive the same level of customers service in the future. More

by AG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlene Rowan, Elizabeth Despins, Jordy Lee, Blazenka Bradaric
Dec 18, 2020 -

Toyota Northwest Edmonton responded

Hi, AG! Thanks for sharing your kind words with us. We're glad your vehicle buying experience put a smile on your face, your review definitely put a smile on ours! We hope to see you back soon - The Toyota Northwest Edmonton Team

December 04, 2020

Few weeks ago, I left a terrible review about the referral cheque that I didn’t receive and a manager named Damien reached out to me and was able to get the cheque issued. After all, they do care abo More

by johngerard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Stodola, Jordy Lee
Dec 08, 2020 -

Toyota Northwest Edmonton responded

Thanks, Johngerard, for the review! It's wonderful to hear that you had such a pleasant vehicle buying experience. Congratulations on your new ride - enjoy it! We can't wait to see you back for your first service. -The Toyota Northwest Edmonton Team

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