Toyota Northwest Edmonton
Edmonton, AB
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Best experience ever. My husband and I had the pleasure to have Gerry Domingo to help as with the purchase of our 4 Runner, Gerry made the experience very comfortable becau My husband and I had the pleasure to have Gerry Domingo to help as with the purchase of our 4 Runner, Gerry made the experience very comfortable because he was very attend to what we were looking for, but at the same time he was not pushy he stayed after hours to make sure everything was ok before he went home. I really think that his way of dealing with the customers is the right way because if I go in a dealership to by a car you don't need to be aggressive because that turns people like me off. This is our 6 Toyota that we by at this dealership. More
Excellent Service I visited the dealership from a friend recommendation. I asked for a sales person and met Gerry Domingo and I am glad I did. He is very attentive and I visited the dealership from a friend recommendation. I asked for a sales person and met Gerry Domingo and I am glad I did. He is very attentive and understood that I needed a specific truck straight from get go. After few paper work with finance, I was able to get a best deal with my trade in and was set to have Tundra trd as requested. I was not pressured into something I did not want and Gerry went the extra mile to explain to Sales manager and the deal was met with help of Jordan Clarke. I have been in touch with Gerry up to now and will be picking up my truck on Saturday. I will recommend for anyone looking for a vehicle to visit Kingsway Toyota because of their professional staff and the whole management at large. More
Excellent customer service from Roneil Sewak! It was a very busy day and Ron took the time to provide us with excellent service as he was also helping another customer at the beginning. He was ver It was a very busy day and Ron took the time to provide us with excellent service as he was also helping another customer at the beginning. He was very knowledgeable about the two very different vehicles we were looking at, listened and answered all of our questions. Ron was very professional, honest and took the needed time to make sure we were comfortable with our decision. I highly recommend Roneil to help you with purchasing your next Toyota. Btw, I love my Prius C and my husband is very happy with his Rav4! More
Simple amazing!! Toyota Kingsway gave me the best option for my needs. The staff very professional and excellent customer service. I widely recommend Toyota Kingsway. Toyota Kingsway gave me the best option for my needs. The staff very professional and excellent customer service. I widely recommend Toyota Kingsway. Best deal ever. More
Top Service from Davin Swift & Kyle Caldwell I just purchased my first car from Kingsway Toyota and am very pleased with the professional and personable service I received from the Kingsway team. I just purchased my first car from Kingsway Toyota and am very pleased with the professional and personable service I received from the Kingsway team. From my initial online chat while checking out the dealership website, Davin Swift, Product Advisor, was quick to contact me and set up a time to come in and see my vehicles of choice. Like anyone proficient in sales, he made the effort to connect with me on an interpersonal level and catered the tone of the product consultation accordingly, ultimately getting my "yes" on the vehicle. Kyle Caldwell, Financial Services Manager took over from here, guiding me through the financing side of the transaction. Kyle we extremely well versed on the financial options and logistics at hand which instilled confidence in the decisions I was making. Overall, I was able to walk away from Kingsway Toyota with the vehicle I wanted, not only within my stated budget, but with piece of mind that I have a trusted dealership to deal with for the life of my vehicle (and perhaps for more to come). Job well done guys! More
Excellent sales experience, finance hmmm Roneil Sewak helped us and he was one of the best sales people we have ever dealt with. Like most people we experienced sticker shock when the transpo Roneil Sewak helped us and he was one of the best sales people we have ever dealt with. Like most people we experienced sticker shock when the transport charges were added to the price, some $1,600. All through the process Roneil was helpful, straight shooting and he seemed to get us to the compromise on price we were looking for without a protracted and painful negotiation. When a mistake was made going from the offer to a final bill of sale, he was very helpful and straightened it out without delay. He delivered what he promised and he was very helpful even after the sale was closed, right up to delivery. Kudos and a big thanks to him! We also found the reception folks to be uncommonly friendly, engaging and helpful. The finance department did a very hard-sell on the extra warrenty, something we couldn't seem to say "no" to enough times. It was a harder sell than the energy guys at your door. The finance manager Chris eventually took over and helped us complete the paperwork to complete the transaction. The warrently sales pitch is the only thing that keeps us from a five star rating. More
A great help I am fortunate to have Gerry as my salesman. He was accommodating to my needs and wants. There was no pressure to sell something Idid not want. He was I am fortunate to have Gerry as my salesman. He was accommodating to my needs and wants. There was no pressure to sell something Idid not want. He was able to find me a vehicle that met my needs at great price More
my first car It was my first experience towards purchasing a car. I was very well taken care of and Mark provided me with great advice towards selecting one. I had It was my first experience towards purchasing a car. I was very well taken care of and Mark provided me with great advice towards selecting one. I had no worries at all and everything was tken care of instantly. More
Will never use this dealership again During negotiation I got everything I wanted for the price I wanted. At this point I was very happy. It quickly turned into a nightmare. The day I During negotiation I got everything I wanted for the price I wanted. At this point I was very happy. It quickly turned into a nightmare. The day I showed up to pick up my new vehicle, it wasn't ready. I travelled 4 hours to come into Edmonton to get my car and it was not ready....are you kidding me? then I waited for over 5 hours for them to run around and figure out what was going on. As I waited there were also 2 other people there waiting for their car that was also not ready. Is this a habit?? When I finally left the dealership (yes with my new car), close to 8pm (still having to drive another 4 hours home) I left very unhappy. The price I negotiated wasn't right, the extra things I was told I will get...I got most but not all. It's been over a month now and I'm still fighting with this dealership. More
A fun journey My experience with toyota has been great from the moment i got my first vehicle, to my second. i didn't have to do anything, they took care of me and My experience with toyota has been great from the moment i got my first vehicle, to my second. i didn't have to do anything, they took care of me and made the experience a great journey. Gerry Domingo made everything as smooth as possible , thanks from my family!! More