Toyota Northwest Edmonton

Outstanding service with a smile! It was my first visit for service at Kingsway Toyota. I have never had the outstanding service that I experienced at Kingsway Toyota before. Johnny th It was my first visit for service at Kingsway Toyota. I have never had the outstanding service that I experienced at Kingsway Toyota before. Johnny the service manager went above and beyond for me in addressing my needs. Kim was also one of the friendliest service advisor that I have ever met and I have been driving and servicing vehicles for over thirty years. I won't go into details about the issues I had other than I had been turned away elsewhere. Thank you Kingsway Toyota! More importantly thank you Johnny and Kim!! I have a new place to rake my Toyota for service. I will likely buy my next Toyota fob Kingsway and will surely service it there too. Thanks again for looking after me so well!! More

Great service and friendly staff I brought my Yaris into the shop because my check the engine light was turning on and off randomly. After they did some investigating, they told me w I brought my Yaris into the shop because my check the engine light was turning on and off randomly. After they did some investigating, they told me what the problem was and fixed it in no time. No issues since. I recommend anyone to give this service center a try. More

Great service Awesome service and friendly staff. Vehicle fixed right, on time and for the quoted price. Would recommend. Sent all my friends and family there for s Awesome service and friendly staff. Vehicle fixed right, on time and for the quoted price. Would recommend. Sent all my friends and family there for service. More

Very professional-excellent service Eryn exudes professionalism and compassion when dealing with customers. My service experience has always been positive and hassle free. She is always Eryn exudes professionalism and compassion when dealing with customers. My service experience has always been positive and hassle free. She is always able to book my appointments according to my schedule. Great job Eryn! More

Like Home Hannen was wonderfull to deal with so friendly and attentive we felt at home right when we walked in the door we will be back to deal with her when ev Hannen was wonderfull to deal with so friendly and attentive we felt at home right when we walked in the door we will be back to deal with her when ever needed. More

Excellent customer service skills!! I'm pleased to say that you have given great customer service and I will be happy to always return. Thank you for getting me set up with my car quickl I'm pleased to say that you have given great customer service and I will be happy to always return. Thank you for getting me set up with my car quickly as I needed it urgently. You were very knowledgeable and helpful in explaining everything about the car to me. I would definitely recommend you to my friends or family. Thank you! More

Maja Harding and Jordan Clarke...just amazing:) I have to say that Maja Harding and Jordan Clarke at Kingsway Toyota are THE BEST!!!! Thank you for the great service and your help. Even though I I have to say that Maja Harding and Jordan Clarke at Kingsway Toyota are THE BEST!!!! Thank you for the great service and your help. Even though I was tired from work all day, I had so much fun buying a car:). You guys are welcoming, nice and funny- of course that always helps :). I highly recommend Maja and Jordan to anyone that is looking for a great service. Also that Mocha I had…well the 3 of them I had :)), delicious!!!!! Thank you guys and don’t forget: YOU ARE THE BEST!!! Keep up the great work! p.s. and thank you for the most beautiful car! More

Outstanding customer service!! My husband and I have both vehicles, a Lexus RX350 and a FJ Cruiser, serviced at Kingsway Toyota and Johnny has assisted us every time. He is knowledg My husband and I have both vehicles, a Lexus RX350 and a FJ Cruiser, serviced at Kingsway Toyota and Johnny has assisted us every time. He is knowledgable, informative, helpful, most importantly he's honest. We never felt pushed to get anything done on our vehicles that we were not comfortable with. Moreover, he has always accommodated our schedule and offered us loaner vehicle whenever possible. When there was an issue with our vehicles, he always took his time to explain the problem and how it impact the safety of the vehicle. There were couple times where we need certain thing fixed immediately, he went above and beyond and made it happen for us. He exceeded our expectation every time. We really enjoy servicing our vehicle at Kingsway Toyota because of Johnny. The exemplary customer service provided by him brings us back every time. More

Great experience! Bought my lovely new Rav4 with the help of Tim and Kyle, they were both friendly efficient and very helpful. Felt like we were being dealt with honest Bought my lovely new Rav4 with the help of Tim and Kyle, they were both friendly efficient and very helpful. Felt like we were being dealt with honestly and nothing was pushed on us that we didn't want. Front secretarial staff were also great. Would absolutely recommend this dealership. More

Excellent Service I had bad business dealing with Gateway Toyota, and was disappointed with their service and sales. I then moved to Kingsway Toyota. There are hundred I had bad business dealing with Gateway Toyota, and was disappointed with their service and sales. I then moved to Kingsway Toyota. There are hundreds of competitors, and customers will choose ... provide a better understanding of what really makes a great salesperson Here I found staff to be much helpful, courteous and superb in all aspects of dealing with their customers. Most of my dealings are with Haneen and I find her to have empathy (the ability to relate to customers effectively), ego drive (gaining gratification by persuading to do what you want him to do that is good for both) , and ego strength (the resilience to move onto the next task). I am confident that Haneen brings the same perspective and integrity to all aspects of her work. She is an excellent ambassador of Kingsway Toyota and I commend hem most highly. I am also writing to offer my sincere thanks to all your staff, that quickly take the initiative and offer help. It is truly heart-warming and I want to thank them very much for the considerable time and effort they spent organizing the best to the customer's interest. I feel safe knowing that my vehicle service is a priority for the Kingsway Toyota. I hope you will pass along my congratulations on job well done to all of those involved in this effort and also extend appreciation and thanks to all those in your servicing who assisted me. I want them all to know how much I appreciated their kind words and their incredible work ethic. The dedication of your staff is a credit to Toyota. Thanking You Arvind B. Sharma More