
Toyota Northwest Edmonton
Edmonton, AB
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First new car. This guy (gerry) did a good job, even he's daughter is not feeling well he's still working. I appriciate what u did gerry. You are responsible to your This guy (gerry) did a good job, even he's daughter is not feeling well he's still working. I appriciate what u did gerry. You are responsible to your job and as being father. More
friendly Excellent & very friendly, the right person to be in the front line, always tell me the right advice for my car...............always try to talk to he Excellent & very friendly, the right person to be in the front line, always tell me the right advice for my car...............always try to talk to her every time my two cars is up for service coz i know that she will tell me which is priority to be done. More
Great overall experience Great customer service. Haneen was very friendly and helpful. She made sure all my service was completed in a timely manner. I was satisfied with how Great customer service. Haneen was very friendly and helpful. She made sure all my service was completed in a timely manner. I was satisfied with how quickly the work was done and the price of the service. Adam was friendly and got me to my destination on time. More
service Very easy to work with. Approachable and helpful. Goes out of the way to help however possible. Always look forward to coming back to Kingsway. Very easy to work with. Approachable and helpful. Goes out of the way to help however possible. Always look forward to coming back to Kingsway. More
Rob did a great job! Stongly Recommended. I compared more than 5 dealerships, and found out Kingsway Toyota is the best. Excellent salesperson and strong management team make things go much ef I compared more than 5 dealerships, and found out Kingsway Toyota is the best. Excellent salesperson and strong management team make things go much efficient. More
great experience The salesperson was very professional,great atmosphere. i am very happy with my 2015 highlander. thank you kingsway toyota! i highly recommend this lo The salesperson was very professional,great atmosphere. i am very happy with my 2015 highlander. thank you kingsway toyota! i highly recommend this location.... thank you again! More
I was impressed about the whole thing Fantastic smile, your first impression was awesome. you have a fresh excitement and a good reputation. My car was done on time you were true to your w Fantastic smile, your first impression was awesome. you have a fresh excitement and a good reputation. My car was done on time you were true to your word and i really appreciate. Keep it up More
Highlander purchase This is the second time we have bought a vehicle from Kingsway Toyota. First time was buying a 2006 Sienna 8 years ago. We still have the Sienna. It This is the second time we have bought a vehicle from Kingsway Toyota. First time was buying a 2006 Sienna 8 years ago. We still have the Sienna. It now has 245,000 km on it and is running fine. This time we dealt with Rob Sebesten and Justin Raspier. Both were energetic and honest. I had technical questions that they did not just guess at answering. They found out the proper answers and let me know. Catherine in finance took our deposit and started to explain the extended warranty. When we said we weren't interested, she accepted this and moved on. Alan in finance had to be told three times we weren't interested in an extended warranty which was frustrating. My wife has now been driving the Highlander for approx. a month and loves that she chose it. We are happy that we bought the Highlander and would buy a vehicle from Rob and Justin again. More
Parts Employees The guys in the Parts Dept were wonderful! My son wanted a battery charger for his Prius & Hylander as a Christmas gift. I asked another dealership ab The guys in the Parts Dept were wonderful! My son wanted a battery charger for his Prius & Hylander as a Christmas gift. I asked another dealership about type and availability of correct charger and got no help. Pat answered the Parts' phone when I called Kingsway and knew exactly what I needed. He ordered it for me and Ian called me today to say it was in. I picked it up this afternoon (and received a surprise bag of swag with the charger!). All employees I spoke with were pleasant and courteous and portrayed an attitude of wanting to deliver excellent service. Based on the service of the Parts Dept, I will be purchasing my next vehicle at Kingsway Toyota! More
Great Customer Service Haneen is very helpful and friendly. She's knowledgeable and is very patient to answer any question that you may have. Manager Johnny Yu takes extra c Haneen is very helpful and friendly. She's knowledgeable and is very patient to answer any question that you may have. Manager Johnny Yu takes extra care to make sure customers are satisfied and happy with the service. More