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Tower Chrysler Dodge Jeep Ram
Calgary, AB
736 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 26, 2016
Hurry up and wait! I went in to the dealer after I dropped off my employee to pick up her vehicle from the service department. I wanted to see the new Chrysler Pacifica I went in to the dealer after I dropped off my employee to pick up her vehicle from the service department. I wanted to see the new Chrysler Pacifica as I will be in the market for a new MiniVan this year. I saw that they did not have one in the showroom and when I was approached by Kent, I asked if I could have a look inside one that they have outside. He informed me that I would have to register with the dealer first and asked me to sit with the secretary. She asked me many questions and then told me that I was not registering with the dealer but signing up for a spin to win promotion they were running that day. I told her that I was not interested in any contests but we were already finished the questions. I then had to wait another 5 minutes (I had been there for almost 20 minutes now) to get a $500 off coupon that was only valid in the next week. I then had to wait another 5 minutes at Kent's desk. When Kent arrived he asked me to fill out another registration form and I declined as I was running out of time and I just wanted to see the vehicle - he informed me that it was needed incase we went for a drive and the vehicle was damaged. I assured him that I did not have time to go for a drive and I just wanted to see the vehicle. Kent paused, and then got up and walked away leaving me at his desk with out saying anything at all. I left 30 seconds later and will not be recommending Tower or returning to purchase. More
by NotHappyatTower
Employees Worked With
Kent S
November 24, 2016
New Jeep wrangler The whole team helped me find exactly what I was looking for and made sure I left happy. Very happy with how everything worked out! The whole team helped me find exactly what I was looking for and made sure I left happy. Very happy with how everything worked out! More
by BeccaJ
Employees Worked With
Lance Almost, Jeff Huesken , Robert Wachter, Tyler Hnatiuk
November 21, 2016
Excellent service Excellent Service. We traded in our 2011 Chev Silverado and were looking for a new Town and Country. Kent's prompt service got an appraisal on the tr Excellent Service. We traded in our 2011 Chev Silverado and were looking for a new Town and Country. Kent's prompt service got an appraisal on the trade in and we were driving out with our new vehicle the same day. More
by Richelle Fernandez
Employees Worked With
Jeff Huesken , Kent S
November 20, 2016
Great Sales Experience I was not planning on getting a new vehicle today. But, finding out the great deal I was going to receive, I could not pass it up. I would like to tha I was not planning on getting a new vehicle today. But, finding out the great deal I was going to receive, I could not pass it up. I would like to thank Byron and Eddie for amazing customer service! More
by Vicky G
Employees Worked With
Eddie Mansour, Byron Ellett
November 20, 2016
we we're well attended They will give you the best options that fits to your needs, salary, and what you are looking for and they are also accommodating customers in a very They will give you the best options that fits to your needs, salary, and what you are looking for and they are also accommodating customers in a very good way. More
by Paul
Employees Worked With
Byron Ellett, Faruk Pinar
November 18, 2016
Awesome experience, very pleased in the truck i got! wouldnt of gone through anyone else. The dealership met my needs and were very helpful at finding what i wanted in a truck. Especially TJ helping a tr wouldnt of gone through anyone else. The dealership met my needs and were very helpful at finding what i wanted in a truck. Especially TJ helping a truck, he was awesome to deal with!The man deserves a raise!! Highly recommended! More
by Jmuir68
Employees Worked With
Tj Hnatiuk
November 18, 2016
Great Service, Very Quick Very Good I came to Tower at 4:oo pm Thursday Nov 17/2016 For quick Lube service for my 2014 Dodge Journey Not sure if it was to Late. Tayler Lowe said no pro I came to Tower at 4:oo pm Thursday Nov 17/2016 For quick Lube service for my 2014 Dodge Journey Not sure if it was to Late. Tayler Lowe said no problem she booked in my vehicle and in 25 mins it was out of the shop and She told me you are Good to Go, All fluid Levels checked, Oil change complete, with a Chrysler Oil Filter and Recomended Oil...I would recomend Tower Service and Tayler Lowe for good service at a Fair Price. Thank You Terry R More
by TerryR
Employees Worked With
Tayler Lowe
November 17, 2016
No Ability To Get Recalls Dealt With I've been at this dealer four times trying to get my recalls dealt with and have had no success. My requests go back five months and I'm still waiting I've been at this dealer four times trying to get my recalls dealt with and have had no success. My requests go back five months and I'm still waiting for the call that the parts are in. The recall notice says there's a chance the power steering hose may rupture in cold ambient weather and it's now winter. I've also logged a complaint with the National call centre which doesn't seem to mean anything. I would suggest staying away from this dealer. More
by John
Employees Worked With
Donna Ward
November 14, 2016
New Vehicle Purchase We went to Tower to purchase a new vehicle. The salesman Robert was great. He was knowledgeable, professional, listened to what I was looking for and We went to Tower to purchase a new vehicle. The salesman Robert was great. He was knowledgeable, professional, listened to what I was looking for and provided good recommendations. Brent in the financing department was also helpful and spent time looking for lower cost solutions for us. My only issue was with the sale price. Robert and I had an agreement on price but when the sales manager got involved they added $1000 to our agreed upon price. I discussed with them and they honored the original agreement but I would have preferred not to have to re-negotiate it. All in all the experience was good and I would not hesitate to go back there for my next purchase. More
by Bond3233
Employees Worked With
Brent Whittaker, Robert Wachter
November 12, 2016
The man Bye dealing with chrysler tower you get to meet friendly and curtious sales people and not pushy especially John Assef what a great man he was very un Bye dealing with chrysler tower you get to meet friendly and curtious sales people and not pushy especially John Assef what a great man he was very understanding of my wife and I with all are needs and found the perfect jeep for my wife she loves it (and we all know happy wife happy life)thanks again John it was a great pleasure doing business with you,sincerely your new friends Richard & Dijana More
by Jeep
Employees Worked With
John Assef
