Thornhill Toyota

Great service The moment we stepped in the door we were welcomed at the front desk with a smile. We met up with Phil who introduced us to Ola. Ola was very friendl The moment we stepped in the door we were welcomed at the front desk with a smile. We met up with Phil who introduced us to Ola. Ola was very friendly and knowledgeable about the RAV4. Our whole experience was super casual and we never felt pressured to buy that day. We did end up buying that day, but because we LOVED the RAV4 XLE! We even ended up getting the luxury package based on Olas suggestion. I would definitely recommend Wietzes to anyone looking for a new vehicle and would also recommend the RAV4. It is a very fun drive and I have no regrets about our purchase. Thanks Phil and Ola! More

Worst service experience ever On Wednesday Sept 4 I had a service appointment at wietzers Toyota and it was the worst experience ever The service was supposed to take 2-3 hours a On Wednesday Sept 4 I had a service appointment at wietzers Toyota and it was the worst experience ever The service was supposed to take 2-3 hours and when I asked for shuttle to Vaughan mills the girl was there in the customer service (called Alicia) and said it’s out of their area (11 kilometers away?!!!) She was very rude , abrupt , ignorant and disrespectful she treated me so bad and rolled her eyes on me when I was telling her it’s only 11 kilometers away .. this girl doesn’t have the minimum level of customer service I really don’t understand how she is hired in such a spot without knowing how to deal properly with customer Then she called her supervisor who was called ( Adam) who was very rude and abrupt as well . A person like him in a management position should know how to handle situations better that that but he had ZERO experience in customer care and problem solving . His job is to help customer not giving them hard time ... he didn’t even try to offer other solutions ... I live in Newmarket but I go to their branch to get my service done but after this very very bad experience I won’t go there again It’s like what kind of customer service is that doesn’t wanna help customer.. other dealerships are more cooperative like me friend in Honda they shuttled him from Richmond Hill to Newmarket... plus the way both Alicia and Adam talked to me was extremely unacceptable .. .I didn’t even finish my service today just wanted to take my car and leave .... worst experience ever with Toyota dealership .. not professional employees More

Satisfactory I would highly recommend Wietzes Toyota , It was my first experience and sale representative name Hamed did it as smoothly as possible, I really a I would highly recommend Wietzes Toyota , It was my first experience and sale representative name Hamed did it as smoothly as possible, I really appreciate his efforts More

Exceptionally awesome service! Had been diligently worked every detail of our transactions; patiently waited for us as we negotiate with another third party in another state. Gave u Had been diligently worked every detail of our transactions; patiently waited for us as we negotiate with another third party in another state. Gave us ample time to sort out all requirements. Treated us with respect and confidence! Just so thankful, from reception (Mara) to Paul! More

Service Terrible and very slow service. Takes half an hour just to leave the car. Seems not interested. The only way to speed up the process is to talk to the Terrible and very slow service. Takes half an hour just to leave the car. Seems not interested. The only way to speed up the process is to talk to the GM More

Beyond expectation I’m more than glad to be part of the people who had enjoyed and overwhelmed about the excellent services of this great service center. Thank you ASSAD I’m more than glad to be part of the people who had enjoyed and overwhelmed about the excellent services of this great service center. Thank you ASSAD Mahmood and team particularly ASSAD who rescued me from spending huge amount of money in my car Toyota Camry that has been giving me trouble while on motion between 38-40kms. Series of auto mechanics workshops had worked diagnosed my car and unable to determine exactly what the issue was recommending series of issues e.g damage injectors, transmission, plugs, transmission lubricant and the likes until I got to Wietzes Toyota and met with ASSAD who listen to my story and recommended a lasting solution. This gentle and humble man still went ahead to process warranty for this same issue on my car in my car is already out of warranty. Men, I salute ASSAD experience together with his excellent customer service CANDO attitude. I recommend everyone to see him with whatever issues and be rest assured that your car will return to you functioning as new. Thank you once again ASSAD More

A car purchase made easy. Thanks to Paul Stancer, I took delivery of a shiny new red Camry this week. Paul was most helpful, knowledgeable and a pleasure to work with. When I p Thanks to Paul Stancer, I took delivery of a shiny new red Camry this week. Paul was most helpful, knowledgeable and a pleasure to work with. When I picked up the car, he had notes in the manual for me and was endlessly patient explaining features to me in the car. He truly made my car purchase a wonderful experience. I would recommend Paul to anyone in the market! More

Got there and end up getting it! I went there just to look and find out prices but Julia helped me understand what’s beat for me and got me the beat price so I end up getting the car I went there just to look and find out prices but Julia helped me understand what’s beat for me and got me the beat price so I end up getting the car that day. And I’m very happy about my purchase. I would definitely recommend the team from Wietzes Toyota especially Julia!! More

Great Job. TO:DAVID CHEUNG,YOU DID A GOOD JOB & THANK YOU FOR YOUR GREAT HELP.TOYOTA IS THE BEST,I CAN BRING SOME OF MY FRIENDS TO YOU GUYS. TO:DAVID CHEUNG,YOU DID A GOOD JOB & THANK YOU FOR YOUR GREAT HELP.TOYOTA IS THE BEST,I CAN BRING SOME OF MY FRIENDS TO YOU GUYS. More

Well taken care of First time dealing with a lady salesperson. Have to admit, I was overly impressed with her ability and knowledge. It has totally changed my view on c First time dealing with a lady salesperson. Have to admit, I was overly impressed with her ability and knowledge. It has totally changed my view on car salespeople as a whole. I’ve now dealt with Ola with 3 purchases and highly recommend her to everyone I know. More