Thornhill Toyota

Julia Lukhanina I purchased a 2017 Prius C. Julia Lukhanina was the rep. She is more than pleasant and friendly. She's extremely helpful, knowledgeable and made me I purchased a 2017 Prius C. Julia Lukhanina was the rep. She is more than pleasant and friendly. She's extremely helpful, knowledgeable and made me feel relaxed and welcome. I know I can call her if I have any questions. I will certainly recommend her as a rep. I hope to deal with Julia again in the near future. More

Service advisor Gigi Tipei she's great!!! I service 2 Toyota vehicles at their dealer and every time I get Gigi Tipei as my service advisor, she's just great in advising me on what to expect a I service 2 Toyota vehicles at their dealer and every time I get Gigi Tipei as my service advisor, she's just great in advising me on what to expect and what needs to be done for my vehicles. Everything she's doing is backed up by her professional skills and always offered competitive prices that I double check by examining other dealers rates and prices, before any work on my car is done. Well done Gigi!!! Two thumbs up!!! More

Nash was there from, internet, telephone and then in person. Nash Hamoodi met me like an old friend when I first came in to see the Solara. We went over a few details about the car, then he had it brought aroun Nash Hamoodi met me like an old friend when I first came in to see the Solara. We went over a few details about the car, then he had it brought around and I drove it for a few minutes, checking out the parts I was not familiar with. All the while He was very pleasant, helpful and a true car salesman. We settled on a deal and a few days later I came back to Vaughn and closed the transaction, drove away with smiles and a good feeling. Thank You Nash! You are now a man I will recommend for great service. More

Brand New Vehicle Me and my we're looking for a full size SUV in the showroom until a Gentleman certain Mr. David Cheung approached us and ask can I help you with a smi Me and my we're looking for a full size SUV in the showroom until a Gentleman certain Mr. David Cheung approached us and ask can I help you with a smile. This first impression gives me a comfort of doing so the transaction at wietzes Toyota as well Mr. Cheung showed us an excellent Customer Service which we think is very important in business. In overall, I feel that Weitzes Family business are nice and friendly. Gerry De Guzman More

Thank you to Assad Mahmood for going above and beyond I wanted to thank Assad Mahmood for his terrific customer service. When my RAV4 was giving me issues, Assad was there to help remedy the situation and I wanted to thank Assad Mahmood for his terrific customer service. When my RAV4 was giving me issues, Assad was there to help remedy the situation and to help calm ME down! He spoke candidly and gave me advice about what needed to be replaced right away. When I called Wietzes they were fully booked, no appointments to be had, but Assad made it happen - within a few hours he had a full report on my car for me. I cannot begin to put into words how amazing Assad was during this frustrating process. I greatly appreciate all of his help and would strongly recommend Assad and Wietzes to everyone. More

Thank You Sharon K. Farzin provided me with excellent service on May 24, 2017. My car was serviced,the winter tires were removed, and the all season radials were put on Farzin provided me with excellent service on May 24, 2017. My car was serviced,the winter tires were removed, and the all season radials were put on my car. The staff was very accommodating and pleasant to deal with. I was impressed by the good customer service, and I would recommend this dealership. More

Great customer service My car was scheduled to have regular maintenance and changed for tires (winter tires to seasonal tires) on May 11, 2017. The service was efficient and My car was scheduled to have regular maintenance and changed for tires (winter tires to seasonal tires) on May 11, 2017. The service was efficient and awesome, they checked my car thoroughly and found out what kind of problems my car had and fixed them right away and I even had free car wash. The maintenance, repair and tires storage prices were reasonable. Also, I would like to thank the advisor for providing good service and advice, he was very nice and friendly. I was very satisfied with the customer service. More

Dream car I wrote to this person regarding the Lexus RC F, never got a replay, the same night I wrote to Cris from village luxury cars and the car was sold to m I wrote to this person regarding the Lexus RC F, never got a replay, the same night I wrote to Cris from village luxury cars and the car was sold to me next day.- Nash Hamoodi This person wrote to me 5 days later did you get my car proof what a joke this guy is, any ways I don't believe in apologies. More

TOO LONG TO GET SERVICE This dealer is great if you can wait for 2+ weeks for service. I personally dont have that much free time. I have had to wait even when appointment wa This dealer is great if you can wait for 2+ weeks for service. I personally dont have that much free time. I have had to wait even when appointment was made, in the check in area for more than an hour. I have asked not to be phoned but today, for the 6th time I hade to tell the caller not to call me anymore. I was immediately hung up on. I understand that they are a busy dealer and it has decome much worse over the last year, but a quick lube? With all this business you could surely afford to put one in. At this point I am searching for another dealer. I want the Toyota service, but I dont have 2 weeks to wait. More

Thank you Aleksey, for great customer service My VENZA is 5 years old. I mostly changed the oil on this dealership. Today was the best service for servicing my car. So I want to say thanks to Adv My VENZA is 5 years old. I mostly changed the oil on this dealership. Today was the best service for servicing my car. So I want to say thanks to Advisor Aleksey and I recommend him to everyone, You will have a good mood and with your car everything will be fine and you will want to come back here next time. More