Thornhill Hyundai

Quick and friendly service My car had a flat tire so we decided to come to Thornhill Hyundai to get it fixed. Derek was very friendly and offered us coffee and told us where the My car had a flat tire so we decided to come to Thornhill Hyundai to get it fixed. Derek was very friendly and offered us coffee and told us where the waiting area was. Despite being very busy and alot to do he quickly fixed our car within 15 minutes and returned it to us. Overall Derek was very friendly and very efficient. I enjoyed my visit to Thornhill Hyundai today as they fixed my flat tire in a very professional and efficient manner. More

Derek is a true customer service specialist From the moment I walked into the dealership, I felt welcomed by Derek's tone and demenour. Even though I was 15 minutes late for my appointment, Dere From the moment I walked into the dealership, I felt welcomed by Derek's tone and demenour. Even though I was 15 minutes late for my appointment, Derek took the time to go through the review of the available services and he offered a technical insight withouot pushing a sales agenda, which convinced me to do a full service next time around. I've actually always had a pleasant experience at this dealership, from the time I purchased my vehicle in 2013; I always return here for service. I always wait for the service at the premises and noticed they keep the areas very clean, and revamped at least once in the last 2 years or so. Nobody is "pushy" so I'm happy to make conversation and ask questions about my next Hyundai (I'm on my 3rd already!). Thank you for a great experience. Ramona More

Thank you Derek Giffin! You work a tail off to do your job. I'm happy customer! You are very knowledgeable and friendly. I've got excellent customer service. The best service You work a tail off to do your job. I'm happy customer! You are very knowledgeable and friendly. I've got excellent customer service. The best service ever! More

Derek giffin He treated us in friendly manner and provided good service to us. I would definitely go back to this location because he left very good impression of He treated us in friendly manner and provided good service to us. I would definitely go back to this location because he left very good impression of the dealership. More

Thank you Derek Giffin Thanks to Derek Giffin for the excellent service . He was kind and friendly and helpful Very professional and courteous. Best service experience for m Thanks to Derek Giffin for the excellent service . He was kind and friendly and helpful Very professional and courteous. Best service experience for me. Thanks! More

Luize Fon Goldring is the best dealer ever. Before three week I purchase Hyundai Veloster 2012 Tech. from Thornhill Hyundai, I found this car on website but I face problem with finance, therefo Before three week I purchase Hyundai Veloster 2012 Tech. from Thornhill Hyundai, I found this car on website but I face problem with finance, therefore I decided to ask for help from someones work there, so I met Luiza. I explain my situation and I told her I need to buy this car so badly but I had problem with finance price. She told me okay give me 15 min. I was sitting on the chair and watching her running from the office to other office and also to the manger to give me the best price. but in second I told myself even if she did not give good price I will buy this car because of her. Later on she came to me with beautiful smile and she said I got for you Saif. and I bought it. For her personality very remembrances, friendly, full of acknowledge, and comic. the last thing if going to Thornhill Hyundai ask for Luiza and you will get what you need. More

Awesome It was a Saturday just before the family day long weekend and I needed to get the servicing done; Derek didn't waste any of my time and the oil change It was a Saturday just before the family day long weekend and I needed to get the servicing done; Derek didn't waste any of my time and the oil change with the break cleaning, tire rotation and pressure check was done within 2 hours. He also offered me the shuttle and Wando was very kind to drop me off at the nearby shopping mall. I am very satisfied with the job Derek has done and the service that he offered. Thanks - Syed More

BEST SERVICE Brought my car in for service, early on a snowy, Saturday morning. Derek Giffin greeted me in the Service Department. He was friendly, knowledgable a Brought my car in for service, early on a snowy, Saturday morning. Derek Giffin greeted me in the Service Department. He was friendly, knowledgable and humorous. He took the time to explain what was going to be done and how in easy to understand language while making jokes along the way. I was offered shuttle service, coffee in a warm waiting area with a television and kept up to date on what was going on during the service. My car was ready an hour early! Definitely, recommend Hyundai Thornhill and Derek Giffin! More

Stellar Customer Service From The Get Go All this is based on booking a simple oil and filter. Consistent superb service. I called and had the pleasure of speaking with Christine. She was pr All this is based on booking a simple oil and filter. Consistent superb service. I called and had the pleasure of speaking with Christine. She was professional, prompt and friendly.confirmed verbally and with email, my appointment date and time. Left a great impression for such a short period of time. Day of my appointment showed up early and was greeted by Derek. He quickly assessed all around, went under the hood and explained all that is included with my oil and filter change, and asked if I had any concerns. He also asked if I was staying and if so, if I knew my way to the waiting area. While I was waiting I saw how well Derek treated his customers. Polite, professional , knowledgeable and very gracious with the customers. He takes pride in his job. When I was ready to pay, I told Derek how impressed I was overall. Wow my car got washed! Wow you have extended hours. Thanks for the coupons in the mail. The previous management was fine, but this entire team is above and beyond. At the end I was introduced to Fendy, and thanked him. Fendy you lead well, and have a fantastic team. You show the customer you want their business! More

Derek Giffin-Service Consultant-Thornhill Hyundai From the first point of contact, Derek was very knowledgeable and professional. He took excellent care of my concerns and showed great customer servi From the first point of contact, Derek was very knowledgeable and professional. He took excellent care of my concerns and showed great customer service. I felt very comfortable asking his questions about the services being done on my car. He was very honest and went over and beyond what was expected to make my experience an excellent one. I have been talking about his attention to details and overall service with my family and colleagues and work. More