Thornhill Hyundai

Derek Giffin is the man!!!! my front bulb went out and the dealership was about to close. Derek took me in and and finished the car in no time…that's the kind of the service Hyun my front bulb went out and the dealership was about to close. Derek took me in and and finished the car in no time…that's the kind of the service Hyundai provides and that's why I always come back! More

Amazing Customer Service! From the moment I drove into the drop-off area, I was blown away with how professional Derek was. He went through every detail of the service with cle From the moment I drove into the drop-off area, I was blown away with how professional Derek was. He went through every detail of the service with clear and concise explanations which made me very comfortable and confident that everything is done to my expectations. I look forward to dealing with Derek again. More

Derek was good and good. He is very friendly and excellent mainternance service man. Most of all, explanation in detail before starting a service is very good. After service He is very friendly and excellent mainternance service man. Most of all, explanation in detail before starting a service is very good. After service, more detail service plan was better. More

Great service. I had my Elantra serviced at the Thorhhill Hyundai dealership recently and was very pleased with the Customer Service experience. Derek Giffin was ver I had my Elantra serviced at the Thorhhill Hyundai dealership recently and was very pleased with the Customer Service experience. Derek Giffin was very knowledgeable, courteous, and helpful. I look forward to dealing with him again in the future. More

Great Customer Service I had my car brought to Thornhill Hyundai for annual service. The level of customer service I received from Derek was phenomenal. He was extremely hel I had my car brought to Thornhill Hyundai for annual service. The level of customer service I received from Derek was phenomenal. He was extremely helpful and friendly. He made sure the shuttle is scheduled properly to drop me home and pick me up back to the dealer. More

Great Customer Service experiencie today! I was impressed with Customer Service experience this time and Derek was really helpful and take care of all my concerns with car service for Elantra I was impressed with Customer Service experience this time and Derek was really helpful and take care of all my concerns with car service for Elantra 2013. Explain all details about the service and also the car was on time since we have to go somewhere else. Shuttle service was on time and Carlos (the driver) was also really helpful and friendly. I really enjoyed my experience at Hyundai Thornhill today! More

Excellent experience with Derek I recently brought my car to Thornhill Hyundai for regular maintainance. Derek Giffin impressed me deeply this time. He was very friendly, informative I recently brought my car to Thornhill Hyundai for regular maintainance. Derek Giffin impressed me deeply this time. He was very friendly, informative, and incredibly helpful. He explained and showed me every details on what the service tech will be performing on my vehicle, which I never fully knew before. He also provided a realistic time estimate of the work. His service and professionalism are valuable and impressive. More

Great service experience! I service my car regularly at the Thornhill Hyundai dealership and deal with Derek Giffin. He is exceptionally friendly and helpful and always gives c I service my car regularly at the Thornhill Hyundai dealership and deal with Derek Giffin. He is exceptionally friendly and helpful and always gives clear explanations about everything that needs to be done for my car. Service with him is always very fast and prompt and he is very pleasant and helpful in answering any questions. He truly cares to make sure I'm happy and satisfied with the service every time. Wonderful person to deal with overall, I go back to him every time and highly recommend him to anyone!! More

Satisfying experience Irene Song was an excellent salesperson for me. Throughout the entire experience she was warm, friendly, kind, patient and knowledgeable. She made m Irene Song was an excellent salesperson for me. Throughout the entire experience she was warm, friendly, kind, patient and knowledgeable. She made me feel comfortable and not rushed. She respectfully responded to every request and question. I was very happy to have her dealing with my situation. As well, I felt I got a decent price for my trade-ins and new car. Joanne in the business dept. also was good to work with, being clear, patient, helpful and friendly. Julie More

Fast, friendly, competent, and cheaper than expected My 2010 Elantra arrived there on the back of a tow truck at noon, the electrical system completely dead. Derek Giffin told me he could tell me within My 2010 Elantra arrived there on the back of a tow truck at noon, the electrical system completely dead. Derek Giffin told me he could tell me within two hours what was wrong and how much it would cost to fix it. He also told me a good place to go for lunch. Within half an hour he told me I needed a new battery and after he installed one he could check everything else. I told him to go ahead. Before two o'clock I was on my way home with my new battery, a clean bill of health for the rest of the electrical system, and they had even washed the layers of salt off the car without freezing up the doors (it was -14 C). All at a reasonable cost; less than I had expected. Derek was helpful, competent, cheerful and friendly. More