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Thornhill Hyundai
Thornhill, ON
453 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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453 Reviews of Thornhill Hyundai
August 26, 2016
Poor service from service dept I bought 2013 Tucson and few month later I recommended my sister and she bought one. The previous management seems better. I paid $3000/- plus for ext I bought 2013 Tucson and few month later I recommended my sister and she bought one. The previous management seems better. I paid $3000/- plus for extra coverage. So far, everything I go there to fix something, they say it's not covered. Besides, I was told that I need to replace all my tires. I tried to call them several times and even left voice messages. No one responded back and every time I call them, the receptionist would connect me to service and phone kept ringing. Horrible service and wouldn't recommend them to anyone else now. More
by Chom
Employees Worked With
No individual, but poor service in general
August 12, 2016
Elantra 2016 I just bought a brand new Elantra 2016. The whole sales experience can be frustrating but Daniel was straight forward and made it an easy progress. I just bought a brand new Elantra 2016. The whole sales experience can be frustrating but Daniel was straight forward and made it an easy progress. I am very happy with the car and I got a great deal on it as well! More
by RomanF
Employees Worked With
Frank Kocski
July 18, 2016
Having a good service for the car. My car had a problem in the doors and engine. They found the problem as quick as they could and repaired them very well. I'm very satisfied and thankf My car had a problem in the doors and engine. They found the problem as quick as they could and repaired them very well. I'm very satisfied and thankful to people working in the service department. Especially to Eric Kim and Jin Won Choi. They were absolutely responsible and tried their best for the service. Thumbs up:) More
by Gue Mae Ha
Employees Worked With
Eric Kim, Jin Won Choi
July 15, 2016
Not honest with their used inventory I saw a vehicle on their inventory and called to make sure it was still available. I was interested seeing a few. When I got to the dealer!worship al I saw a vehicle on their inventory and called to make sure it was still available. I was interested seeing a few. When I got to the dealer!worship all of a sudden three were sold and the other one was at another dealership. Weeks later I saw another vehicle I liked, again I called in and was told it was there. When I had the salesperson name and told him I would be there within half an hour, a minute later he e mails me saying the vehicle just sold. But that there was another one but more expensive. I think their used inventory is false and used to lure people into their dealership. I just checked and all the ones I was told were sold are still there. Go figure! I think they are being totally dishonest. More
by Dan
Employees Worked With
Rather not say names. It was two different sales guys
July 11, 2016
Worst in my 60 years U recommend to buy a SUV that was a lemon I hardly drove it. U depreciate $2000 for your problem not mine U sold me another SUV took away the war U recommend to buy a SUV that was a lemon I hardly drove it. U depreciate $2000 for your problem not mine U sold me another SUV took away the warranty and high interest rate. Like GREG says on his radio shows always never try to negotiate with Greg u always lose. Greg is the professional so I just threw away thousands of dollars extra with no warranty just like a use car salesman. Hope u happy u made your money. I will survive the $2000 u took from me and warranty and high interest rate. But Karma will get u back More
by Bull
Employees Worked With
Afsheen Baig, Greg Carrasco
July 07, 2016
Purchase of new Sonata Was looking to purchase used vehicle. Due to online promotion I did inquire about new vehicle as well and sales agents information regarding reduces i Was looking to purchase used vehicle. Due to online promotion I did inquire about new vehicle as well and sales agents information regarding reduces interested for loyalty customers changed my mind on vehicle type. This was only Hyundai dealership who provided this information and that was one of mane reasons I chose Thornhill Hyundai. More
by Gedi
Employees Worked With
Daniel yu
July 06, 2016
Service with a smile! There are many new faces at this location. From service to sales, all personell are friendly, informative , helpful and understanding with regards to There are many new faces at this location. From service to sales, all personell are friendly, informative , helpful and understanding with regards to specific service needs of vehicles or sales recommendations. Makes you want to stick with Hyundai! More
by Sandy88
Employees Worked With
Clinton Seto, Alicia Martin, Greg Carrasco
July 06, 2016
very friendly and efficient My rating would have been 5 for excellent except the waiting area was too hot, making it extremely uncomfortable sitting there for 1 1/2 hours. My rating would have been 5 for excellent except the waiting area was too hot, making it extremely uncomfortable sitting there for 1 1/2 hours. More
by suzie.101
Employees Worked With
Clinton Seto
July 06, 2016
Pleasant and Good Experience I made only 2 visits to the dealer: 1st visit for test drive and 2nd visit for delivery. Afsheen and remaining staff were courteous and polite. Paperw I made only 2 visits to the dealer: 1st visit for test drive and 2nd visit for delivery. Afsheen and remaining staff were courteous and polite. Paperwork took a bit longer than expected during 1st visit maybe due to weekend visit. Overall, Afsheen was pleasant to deal with and there was non intrusive approach to my purchase experience. Afsheen followed up on time for updates on vehicle color availability and final delivery. More
by sangtn75
Employees Worked With
Afsheen Baig, Carina Fullerton
July 06, 2016
Great!! Everyone was very helpful. The repairs were done quickly and very reasonably. The problem was found without any issues and repaired. The overall expe Everyone was very helpful. The repairs were done quickly and very reasonably. The problem was found without any issues and repaired. The overall experience.was excellent. More
by petersru
Employees Worked With
Sorry cannot remember the name.
