Thornhill Hyundai

Great service, legendary people!!! My brother was looking to buy his first new car. I own a Hyundai myself and recommended one to him as well. We called and got an appointment with Afsh My brother was looking to buy his first new car. I own a Hyundai myself and recommended one to him as well. We called and got an appointment with Afsheen, and she helped us with every detail and questions we had. Carina the financial manager helped us with all the financial details, and both staff did a tremendous job. I would recommend these guys to anyone, great job guys!!!! More

Friendly and knowledgeable I have always been coming here since I purchased my car in 2013. Clinton has assisted me multiple times and always does a great job. When I arrive in I have always been coming here since I purchased my car in 2013. Clinton has assisted me multiple times and always does a great job. When I arrive in the morning and I see him at the front, I know I will be taken care of! Thanks Clinton, keep up the good work! More

Quick and friendly service After taking my vehicle to another dealership and having a bad experience, I decide to try Thornhill Hyundai. My service advisor Clinton was knowledge After taking my vehicle to another dealership and having a bad experience, I decide to try Thornhill Hyundai. My service advisor Clinton was knowledgeable and friendly. The service was done much faster than I had expected, and they even cleaned my salt-covered car. More

Great Service from Clinton Took my car in for a service at Hyundai and received fantastic service from Clinton. He was professional, polite and prompt with his actions. Thanks Took my car in for a service at Hyundai and received fantastic service from Clinton. He was professional, polite and prompt with his actions. Thanks for taking care of my car and answering my questions. Highly recommended dealing with this gentleman! Regards AK More

Great, quick, reliable! I requested a quick oil change and the centre was able to have me on my way very quickly! I am very happy with the quality and speed of service at the I requested a quick oil change and the centre was able to have me on my way very quickly! I am very happy with the quality and speed of service at the Thornhill location More

Helpful, courteous and professional service I appreciated the courteous, professional and personal approach I experienced when I brought my 2014 Tucson in for servicing. Comparing a brake servi I appreciated the courteous, professional and personal approach I experienced when I brought my 2014 Tucson in for servicing. Comparing a brake serving to a dental hygienist appointment was entertaining and helpful! Showing me the unexpected problem with my car and giving me an exact quote that included parts and labour was reassuring. Many thanks. More

Nothing short of professionalism - Thornhill Hyundai I am more than pleased with the experience that I had at Thornhill Hyundai. The contact with the sales person was reciprocated immediately, and the I am more than pleased with the experience that I had at Thornhill Hyundai. The contact with the sales person was reciprocated immediately, and the service provided by the Internet Sales Manager, Afsheen, was exceptional. Michael, in the financing department, was very accommodating and did everything that he could to secure me a great financing rate, and made sure that I was kept in the loop at all times. Both Afsheen, and Michael, provided me with the means to contact them, day or night, and the General Manager, Greg, went above and beyond in efforts to assist during negotiations. I recommend that everyone go to Thornhill Hyundai if looking to purchase a vehicle - it is rare to find a dealership that cares this much about its prospective clients. More

Worst dealership ever Worst hyundai dealership to deal with. Last year I referred two of my friends to get the lease in this dealership. They got the cars and out of now Worst hyundai dealership to deal with. Last year I referred two of my friends to get the lease in this dealership. They got the cars and out of nowhere I was promised a referral by the sales team. Its almost 7 months no reply. I didn't ask for it but if promised better keep it. After i talked to them they said the Top management doesn't care after the sale is done. TOTAL DISAPPOINTMENT. I just got my uncle a brand new santa fe from Nav Bhatis dealership in mississauga. AMAZING SERVICE. They also included winter tires with life time swap and storage at no extra cost. Its time for the Thornhill dealership to learn from your mistakes....If you take my advise don't deal with them as after the sale they Don't care. More

Thought it would have been better Thornhill Hyundai started off well - excellent response time, and Black Friday Deal with 1 year deferred payments + winter tires Non-commissioned emp Thornhill Hyundai started off well - excellent response time, and Black Friday Deal with 1 year deferred payments + winter tires Non-commissioned employees, means a low-pressure interaction. I requested a quote for a 2017 Elantra SE and 2016 Tucson Ultimate on 11/22/16 Admittedly I requested quite low prices, $22630, and $37137, respectively. Probably at or close to dealer cost, before adjustments/fees/taxes. I was informed that Thornhill could honour my price on the Elantra but could not defer for 1 year, and they miiight be able to do winter tires. They would not provide the factory discount of $750. For the Tucson, I was informed they could honour my price, but no factory discount, maaaybe winter tires, but could do 1 year deferral. First problem: The factory discount has NOTHING to do with dealer negotiations. To be told they are is misleading at best, a deliberate falsehood at worst. Do not make it out that the factory discount has any bearing on the dealerships profit. It does not. Second problem: The math does not add up. A 2017 Elantra SE from HyundaiCanada.com costs $28332, all-in. Thornhill was offering about $27770 all-in. A modest $562 discount, with no deferral, and maaaaybe tires. Not great, but nothing technically wrong with this. The Tucson quote was just terrible though. MSRP, a 2016 Tucson Ultimate, all-in, costs $41772. The Thornhill price, all-in, was about $44163. $2391 ABOVE MSRP? So, I was expected to pay $2391 for the privilege of deferred payment AND I wasn't guaranteed to get winters thrown in? I will not mention the salesperson, but I will give them the benefit of the doubt and say they did not run the numbers before presenting the quote to me. Third Problem: After quote follow-up: I did ask what the cost would be to get the Elantra with deferral and tires. I never received a call back. More

Worst experience of my life This is not my first time buying a car but this had to be the worst ine ever. Never seen such bad custoner service like they dont know its because o This is not my first time buying a car but this had to be the worst ine ever. Never seen such bad custoner service like they dont know its because of customers they all have jobs. I had to deal with one of the finance managers who was really rude and made racial comments. I will never go back even if they give me a car for free. More