Thor Motors Orillia Ltd.

Great People to deal with! Leased my first car - 2015 Ford Fiesta love the car and have always had great customer service from everyone I have dealt with. Look forward to chec Leased my first car - 2015 Ford Fiesta love the car and have always had great customer service from everyone I have dealt with. Look forward to checking out new car when lease is up. More

Just bad I had issues with my battery and got it running but died on me driving up the highway. Had it towed to Thor motors and they looked at it and replaced I had issues with my battery and got it running but died on me driving up the highway. Had it towed to Thor motors and they looked at it and replaced the battery with a new one I brought them. They determined it was the alternator that had to be replaced and quoted me $860 for the part. I bought one for half the price and brought it in to them to install. Everything was good, then my power steering started acting up shortly after and I thought maybe it was a sensor. My truck only has 74,000 km's on it. So I called and asked if it might have anything to do with the installation of the alternator and the advisor said she doubts it but possibly. I asked if it was covered under warranty because they installed it, she said no because I brought my own part in they don't cover warranty. They are an advisor and should know the law states any part installed by them has a 5000 km or 90 day warranty which ever comes first. I took it to a garage I trust and it took them 1.5 hours to figure out it wasn't a sensor but that the battery Thor motors installed the nuts were only finger tightened and had an intermittent charge so it was affecting the power steering. Thor motors manager was good and paid for the labour from the other garage but I cannot recommend their service to anyone. More

Great Dealer I am celebrating well over 20 years as a Thor customer. They have been five Star for many years. The best Ford store in country. I am celebrating well over 20 years as a Thor customer. They have been five Star for many years. The best Ford store in country. More

Thank you THOR MOTORS ! Great people , excellent service. Thor motors dealership makes you fill part of their family .All staff is very friendly and correct .Professionalism Great people , excellent service. Thor motors dealership makes you fill part of their family .All staff is very friendly and correct .Professionalism is priority for everybody at THOR . Thank you again! More

Purchase of a Used Vehicle Louie was a delight to deal with and we are very pleased with our Ford Escape. If we didn't live so far away, we would use them for our service work Louie was a delight to deal with and we are very pleased with our Ford Escape. If we didn't live so far away, we would use them for our service work too. More

Great staff All your staff are very professional and knowledgeable. I have been dealing here for a few years now and will continue to come here to have my Ford ca All your staff are very professional and knowledgeable. I have been dealing here for a few years now and will continue to come here to have my Ford cars serviced. More

Good Experience I found my experience was straight forward and quick. Jeff was as good as it gets in helping us buy our Mustang. I would buy there again. I found my experience was straight forward and quick. Jeff was as good as it gets in helping us buy our Mustang. I would buy there again. More

But my first new car in 16 years I have chosen the rating I did because I have gone in Thor over the years looking at new and used cars and have been treated well and I will continue I have chosen the rating I did because I have gone in Thor over the years looking at new and used cars and have been treated well and I will continue to go back there they are very helpful and friendly and I am in love with my 2017 Ford Escape More

Service Experience Very friendly and helpful staff in the Service department. A pleasure to deal with. I am a new owner of a used Ford vehicle and will be returning for Very friendly and helpful staff in the Service department. A pleasure to deal with. I am a new owner of a used Ford vehicle and will be returning for my service needs. More

Ron in Service is fantastic First time at Thor motors as we just moved up to Orillia. Made appointment online, and was greeted by Ron in Service. Ron was friendly, informative, a First time at Thor motors as we just moved up to Orillia. Made appointment online, and was greeted by Ron in Service. Ron was friendly, informative, and overall great. As the truck was being serviced, I was literally greeted by each staff member that worked at the dealership, ensuring that I was taken care off, and if I needed anything. All staff there was great and friendly. Can’t wait to go back to Thor for the rest of my truck needs. More