Thor Motors Orillia Ltd.

Great customer service When looking for a new car I went to several dealerships and Thor was the only one that someone came out to offer me assistance. I was able to explai When looking for a new car I went to several dealerships and Thor was the only one that someone came out to offer me assistance. I was able to explain what I was looking for and Mike S. was very helpful and made some suggestions and then showed me some options in my price range. He made everything run smoothly and I am now driving a new Ford Escape. More

"the works". Lube, oil etc. The customer service was excellent. It was friendly, efficient and timely. The findings were also fully explained with available options discussed. Hi The customer service was excellent. It was friendly, efficient and timely. The findings were also fully explained with available options discussed. Highly recommended for service. More

Always good service. Our vehicle is picked up in Gravenhurst, with a service vehicle provided to us, and then returned at the end of the day - thanks to our sales rep who Our vehicle is picked up in Gravenhurst, with a service vehicle provided to us, and then returned at the end of the day - thanks to our sales rep who lives in our area. More

Maitenance work The service department was great, would recommend dealership, whole experience was great from start to finish, work done quickly and efficiently. fast The service department was great, would recommend dealership, whole experience was great from start to finish, work done quickly and efficiently. fast reliable service department More

Great people!! I took my vehicle in for maintenance and tire swap. They were awesome and had me in and out in no time. Would highly recommend them!! I took my vehicle in for maintenance and tire swap. They were awesome and had me in and out in no time. Would highly recommend them!! More

Great Experience! The whole process went smoothly from beginning to end. Everyone was friendly and appreciative of my purchase. Everything was ready on time and Brando The whole process went smoothly from beginning to end. Everyone was friendly and appreciative of my purchase. Everything was ready on time and Brandon checked in with me a few days later to make sure I was happy. I would definitely recommend Thor Motors. More

Awesome Sales team overall !! I was a little hesitant to buy a car at this time as i wanted to make sure i was in good hands overall. A personal friend referred me to Louie who wa I was a little hesitant to buy a car at this time as i wanted to make sure i was in good hands overall. A personal friend referred me to Louie who was super helpful, courteous and not pushy like some sales people can be. He honoured my wishes of getting me numbers 1st, then showed me a few cars. Took the time to go over everything in each one. After a few day of thinking it over, I re-contacted Louie to go ahead and take a gamble. I came out ahead surprisingly & was able to purchase my 2017 Ford Escape ... love it love it. Thank you to everyone involved in my new car purchase !!! More

Relaxed welcoming feeling Thor has a wonderful team who make you feel like your at home. Knowledgeable staff who walk you through the whole process and find the car you want. Thor has a wonderful team who make you feel like your at home. Knowledgeable staff who walk you through the whole process and find the car you want. Always available if you need anything. Mike Sturley was the best dealer I’ve ever had! He wasn’t weirded out by my odd humour! If you are looking for something new call mike!! I got the edge which I love so much. I had a fusion before and a focus so I keep getting bigger and better rides. Other dealerships have a scammy feel but at Thor there’s none of that. Go there you’ll love it! More

Salute to Mike S - New Ruby Red F150 Salute to the Team at Thor Motors. When you drive in you get the feeling of a strong customer service culture that must come from the top down ( p Salute to the Team at Thor Motors. When you drive in you get the feeling of a strong customer service culture that must come from the top down ( pardon the pun I bought a F150 not a convertible Mustang ). I had a nice 2016 F 150 I wanted to trade up to 2018 as Ford has a lot of new innovations I liked such as the 10 speed transmission for fuel economy. Mike S spent the time to understand my needs and gave me a choice of trucks to match, The test drive convinced me it was time to upgrade. The trade in value, the price were all negotiated very pleasantly. I The truck needed to be prepped and it was ready earlier than I expected.! I'm pleased to be a Thor Customer ! Paul M More

Speed with smiles I was greeted with a smile. Tires were changed. I was called at completion. Notice of mileage needed for retightening of bolt was clear. At that point I was greeted with a smile. Tires were changed. I was called at completion. Notice of mileage needed for retightening of bolt was clear. At that point, i drove in. The tool was already in hand bynthe tine i opened ny car door! Quick and easy. Good communication! More