The Lakehead Motors Ltd.
Thunder Bay, ON
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738 Reviews of The Lakehead Motors Ltd.
Nick Figliomeni Nick and Bryan were amazing help in the process of selecting and purchasing my new vehicle. Nick was awesome he took the time to go threw all the ve Nick and Bryan were amazing help in the process of selecting and purchasing my new vehicle. Nick was awesome he took the time to go threw all the vehicles that I wanted to see and helped in the choosing of the appropriate vehicle for me. He didn't rush and was interested in my opinion and spent the time focused on me and my selection process. Bryan is amazing as well. The financial process was made easy and painless due to his attention to detail and easy to understand instruction. Thanks guys wouldn't buy anywhere else. More
Nice, easy, comfortable, and very welcomed. For a first time buyer I figured I would be intimidated by the whole process of buying a new vehicle. That was not the case. Lakehead Motors has a gre For a first time buyer I figured I would be intimidated by the whole process of buying a new vehicle. That was not the case. Lakehead Motors has a great team working for them. I would really like to thank Nick Figliomeni for making this such a great experience for our whole family. More
8/10 Ratings Friendly local service. The purchase of my vehicle went smoothly and very quick. I was overall impressed. next day pick up. Nice vehicle, first time R Friendly local service. The purchase of my vehicle went smoothly and very quick. I was overall impressed. next day pick up. Nice vehicle, first time Ram owner Thanks More
Amazing Dealership all around! We have been getting our vehicles from Lakehead Motors for many years and they never disappoint! Dealing with Anna is amazing! She genuinely does her We have been getting our vehicles from Lakehead Motors for many years and they never disappoint! Dealing with Anna is amazing! She genuinely does her best to get you in the perfect vehicle. Even if it means running numbers on a bunch of different vehicles (bonus if you're a indecisive person like I am). The service guys are also great to deal with- they get you in and out in the quickest amount of time. Definitely the dealership that you would want to deal with in Thunder Bay! More
Excellent service / Knowledgeable staff Chris provided good service within a timely manner and had good product knowledge. All staff i dealt with where personable, knowledgeable, and the sta Chris provided good service within a timely manner and had good product knowledge. All staff i dealt with where personable, knowledgeable, and the staff where willing to do extras to ensure I seen all products available that suited my needs. I would recommend and shop there again. More
Overall great experience My experience at Lakehead Motors was excellent. I purchased a used 2010 Ram and could not be happier with the excellent customer service provided to m My experience at Lakehead Motors was excellent. I purchased a used 2010 Ram and could not be happier with the excellent customer service provided to me by both Ryan and Doug. Two top notch employees who put the customer first. Not only did they address any questions or concerns immediately, but they did so in a very courteous manner. Great, great job. I would definitely purchase a vehicle from the two of them again. More
WOW. Unbelievable New Vehicle!! I would like to start by saying my 2014 JEEP is sensational, but thats not the only thing that was sensational. I would like to express a special than I would like to start by saying my 2014 JEEP is sensational, but thats not the only thing that was sensational. I would like to express a special thank you to Chris and Cherie. These two people are the most driven people for customer satisfaction I have met in an extremely long time. I have always picked lemons, I got use to picking lemons for vehicles. With there hard work and determination I left in my Jeep feeling/knowing for the fist time in my life that I was not going home with a lemon today. I could not have gotten my dream vehicle without you guys. Lakehead Motors has wonderful vehicles, but these two employees made it that much more special for me. Sincerely Rachel More
ordering a new truck My sales woman was great. She was helpful and helped me get exactly what I wanted. They manufactured was slow getting my truck to lakehead, but overal My sales woman was great. She was helpful and helped me get exactly what I wanted. They manufactured was slow getting my truck to lakehead, but overall experience was great. I felt that I was treated with respect and feel that they worked hard to get me exactly what I wanted. More
My First New Vehicle ! My experience with Lakehead Motors has been Top Notch! Accolades to Justin Melanson, (sales), & Cherie Papa, (finance). I expected Professionalism & g My experience with Lakehead Motors has been Top Notch! Accolades to Justin Melanson, (sales), & Cherie Papa, (finance). I expected Professionalism & got it! Even when I decided on a different Truck at the Last Minute,, no one flinched or seemed Put-out! I've Always felt that Good Customer Service is as important as the Product itself! And I wasn't disappointed!! I'm Very Happy with my 2015 Ram truck! More
Overall very satisfing I was sent a letter stating that i was a preferred customer & to come in for a visit. I walked in stating i received a letter but no overall concern b I was sent a letter stating that i was a preferred customer & to come in for a visit. I walked in stating i received a letter but no overall concern by the first person i spoke with. I noticed a salesperson who immediately asked if they could help. Told them i was interested in maybe trading if the appraisal was reasonable. It was & i said interested in a Chrysler 200 entry model not loaded. Took one for a test drive & the deal was done.This was all positive but i do have some negative reviews as well. Looking back at that day i was not treated any different than any one else contrary to what the letter was referring to. Secondly i asked for remote start which is not available for a while so for the sake that they were going to have the car for a week & had the opportunity to install one , i did ask that they cover the remote & installation when it comes in but no go, although they are going to pay for a night at motel. And lastly i wanted to exchange my Sirius account with this new vehicle to continue with a great program which was mentioned to me that i had a year`s free trial but when i got to the motel & tried to exchange my account i was told i had no Sirius radio , so i called next day & they apologized that they made a mistake the new entry level does not have Sirius what a let down. Overall the experience was good but could have been excellent if some of the small details were looked after. TK`s More