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Terry Ortynsky Royal Ford

Yorkton, SK

4.7
215 Reviews

81 Dracup Avenue

Yorkton, SK

S3N 3P9

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215 Reviews of Terry Ortynsky Royal Ford

November 19, 2021

Salesman I was to deal with was not there when I got there as well as finance guy had to phone me for information I had already given all the the salesman More

by Ally
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruel Guthrie, Page Calicdan
Nov 24, 2021 -

Terry Ortynsky Royal Ford responded

Ally, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and make this up to you. Please reach out to us at 306-782-2261 and look for Dwayne Takatch, our General Manager when you have a chance so we can try to improve this situation. Our goal is to learn from this experience and continue to improve for all our valued clients. We hope to hear from you.

Nov 29, 2021 -

Ally responded

Thank you for the response is greatly appreciated

November 17, 2021

There are some good people working who are helpful to customers in the store rather than sales on the phone only. More

by Ranbir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody pilipow, Ruel Guthrie
Nov 20, 2021 -

Terry Ortynsky Royal Ford responded

We appreciate you bringing this to our attention, Ranbir. Our Staff is dedicated to providing each of our valued clients with the highest caliber of customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 16, 2021

they are the reason i deal at TERRY ORTYNSKY ford always friendly and true to their words . i would send anyone looking for a vehicle to shop at royal ford or honda. clinton is who i dealt with and he is am More

by gordcblack fordath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton D'Souza, Jay De Perio, Bruce Thomsen
Nov 20, 2021 -

Terry Ortynsky Royal Ford responded

Gordcblack Fordath, thank you for writing this fantastic review and giving our dealership such a high star rating! We appreciate your loyalty to Royal Auto Group. Please let us know if there is ever anything else we can do for you! Safe travels!

Nov 20, 2021 -

gordcblack fordath responded

just keep up the great work

November 09, 2021

Service is excellent as always they attend me right away despite of busy operation. I am satisfied with the over all service, keep it up guys! More

by Evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusan Milovanovic, Bruce Thomsen
Nov 11, 2021 -

Terry Ortynsky Royal Ford responded

We really appreciate your feedback Evelyn! We hope you continue choosing Terry Ortynsky's Royal Ford for all your vehicle needs! Take care!

November 09, 2021

Always friendly and timely service - outcome of service is always explained to customer with no pressure for follow up appointment if needed. More

by Turtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Pillipow
Nov 11, 2021 -

Terry Ortynsky Royal Ford responded

We're pleased to hear everything was completed to your satisfaction, Turtle! We hope to be of service again! Have yourself a wonderful day!

November 08, 2021

Always help me out and have almost whatever I need in stock. Whenever I don't feel like doing some work to my own vehicle they get me in as soon as they can and always have it done by the end of the day! More

by Jarek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Nov 10, 2021 -

Terry Ortynsky Royal Ford responded

Jarek, your positive review means a lot to us and we’re happy we could help you! Please let us know if you have any additional questions about services you received and thank you again for choosing Terry Ortynsky's Royal Ford!

November 08, 2021

Our families best vehicle buying experience ever! Terry and his staff are professional, very knowledgeable and the atmosphere in Royal Ford is very relaxing. We will definitely buy another vehicle from More

by Timber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carey Gleason, Jay De Perio, Mark Faul
Nov 10, 2021 -

Terry Ortynsky Royal Ford responded

Timber, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. At Terry Ortynsky's Royal Ford, we value our customers and we look forward to seeing you on your next visit. Thank you again for choosing Terry Ortynsky's Royal Ford!

November 07, 2021

Environment is good and the staff are friendly Service Environment is good and the staff are friendly Service was completed in a timely manner thanks More

by vgcote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Ortynsky, Ruel Guthrie, Bruce Thomsen
Nov 10, 2021 -

Terry Ortynsky Royal Ford responded

Our Staff works hard to ensure your entire satisfaction Vgcote! Please let us know if there is ever anything else we can do for you! Safe travels!

November 05, 2021

Michelle is courteous, gets me in/out in a timely matter, keeps me informed and goes the extra mile. Tom does good work. More

by Catman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Tom
Nov 10, 2021 -

Terry Ortynsky Royal Ford responded

Thank you for taking the time to leave us your response in regards to our Staff's outstanding customer service, Catman! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

November 05, 2021

Excellent service all around, ride home, called when service completed, picked and given ride back to Dealership to pick up car. More

by sherwink.m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Thomsen
Nov 07, 2021 -

Terry Ortynsky Royal Ford responded

Excellent service all around, ride home, called when service completed, picked and given ride back to Dealership to pick up car

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